Ubiquiti WLAN

Ubiquiti WLAN

Top Rated
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Score 8.9 out of 100
Top Rated
Ubiquiti WLAN

Overview

Recent Reviews

Reliable and affordable

10 out of 10
April 30, 2021
We are using these devices to connect two buildings across a parking lot where connecting hardwired would have required trenching through …
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Great WLAN, recommended!

9 out of 10
April 30, 2021
The Ubiquiti WLAN is in use by our entire organisation, including in our shipping warehouse, which heavily relies upon stable wi-fi …
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United under Unifi AP

10 out of 10
April 30, 2021
Unifi Access Points are used throughout our company and at most all of our clients that we support - all managed through a cloud-based …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021

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What is Ubiquiti WLAN?

Ubiquiti offers a family of WLAN products, namely the UniFi line of products.

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Ubiquiti WLAN?

Ubiquiti offers a family of WLAN products, namely the UniFi line of products.

Ubiquiti WLAN Technical Details

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Reviews and Ratings

 (32)

Ratings

Reviews

(1-16 of 16)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization has a number of remote sites to facilitate sales and marketing. Each remote site has different specifications and requirements. Some of them are large and have a high number of users as well as large coverage areas to be covered to provide network connectivity. At one of these sites, we had a requirement to implement a wireless network solution and we needed something that is reliable and cost-effective yet still easy to set up and manage. All of these needs were fulfilled by Ubiquiti WLAN solution and it has been a great choice for us.
  • Low cost of hardware.
  • No additional license cost.
  • Central management via Controller.
  • Multiple SSIDs with VLAN support.
  • Max client limit per SSID.
  • Improve antenna gain.
  • Certificate based authentication.
  • Controller redundancy.
  • Controller and AP connectivity over L3 networks.
  • Application visibility and control.
Ubiquiti WLAN is a robust and cost-effective wireless solution that is well suited for small to medium enterprises where the total number of users does not exceed around 450 to 500 because the APs and the controller are not built to handle such large amounts of user and traffic. Therefore it is not suited for large enterprise networks.
Tomasz Lipinski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Ubiquiti devices mainly solved problems with the Wi-Fi network. The big advantage is the connection stability and internal roaming. They also made it much easier to manage the entire wireless network in one control panel. You can easily view the settings of the entire network without the need to purchase additional licenses. Ubiquiti WLAN is used across the whole organization.
  • Stability of wireless connections.
  • Easy installation.
  • PoE support.
  • Internal roaming.
  • Good value for money.
  • Very easy (and even automatic) firmware update.
  • Too many device models cause a slight confusion.
  • An additional Ubiquiti controller is recommended.
The devices work well for use in home networks as well as in larger company networks. Use of a combination of devices Ubiquiti WLAN + Ubiquiti router + Ubiquiti switches gives the great possibilities. You can then monitor the entire network in a cheap and simple way. The network administrator feel that they have control over the entire network and will readily recognize security incidents.
Hunter Bonner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Ubiquiti WLAN to provide wireless solutions to my customers. We use it not only internally, but also it is our "goto" for our clients in terms of a solution. The business problems it addresses, are providing an enterprise level of WIFI, while at the same time, not being overly cost prohibitive. Many small to medium businesses need a solution that is enterprise level to get them off the consumer WIFI solutions that just cannot handle the increase in network traffic.

I find that since some of our customers are nonprofit organizations, such as churches, were finances are always tenative, Ubiquiti WLAN gets the job done, and the cost is manageable.
  • Ubiquti WLAN is very easy on setup for fast deployment.
  • The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
  • It also does a great job of publishing timely updates to firmware, and addressing bug issues.
  • The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.
  • The reporting of alerts needs to have the same ease as setting up the remote portal access.
  • I really wish that I could link it easier to my mobile device and monitor, when I'm not even there. Currently, I have to be connected to the network onsite to view it. Seems counterintuitive.
  • There are times I run into slow device adoption with either having to rest devices, or adding new one's to the existing environment.
Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.
Adrian Takacs | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have a cloud-based Unifi network controller and have deployed a lot of Ubiquiti [WLAN] devices across many of our customer sites. The controller allows us to monitor, configure and manage all our customer's WLANs from one centralized location that can be accessed from anywhere on Internet. We can easily reboot APs, reset or view wireless passwords, view connected devices, network usage and identify potential issues.
  • it make it very easy and fast to deploy a new site
  • Provides good insights e.g. rogues SSIDs
  • Good usage stats for all wireless clients
  • The unifi fiber switches are not robust enough
  • The logging is fairly poor or hard to find and interpret
[Ubiquiti WLAN] is well suited for modern buildings and offices, if you are an MSP and it is within the budget. There are better products out there but more expensive. I would not recommend for residential deployments or premises with a lot of Apple devices, but again there are very few alternatives to Ubiquity.
Brian Cook | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
As a managed Service Provider Ubiquiti [WLAN] is our preferred WLAN product for all customers. The remote management and monitoring features allow us to quickly respond to support requests by seeing the current status of all equipment, all devices attached, and the link status of all connections both wired and wireless. The design of the management console self documents the network which allows techs to quickly review the configuration when working with the client.
  • Remote Monitoring
  • Easy configuration
  • Self Documenting & Mapping
  • Low cost
  • Firmware testing before release
  • Support Options
  • Release Timelines
Ubiquiti WLAN is great in the Small and Medium Business sector as it provides a great price to feature and performance ratio. Central monitoring and Management reduces IT staff overhead as all locations can be managed from a single site and this is especially useful for Managed Service Providers who are not onsite for a client as major changes can be made remotely.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using these devices to connect two buildings across a parking lot where connecting hardwired would have required trenching through the parking lot and a lot of concrete. We did not want to tear up our parking lot so this was an easy and affordable way to connect the two buildings.
  • Reliable
  • Affordable
  • Easy to Use
  • The product works well, i dont ever have to touch it so i can't really think of anything i'd improve on it.
Works very well for connecting facilities or points of interest, even at great distances. The system was easy to install physically and easy to install on the software/setup side. We didnt have any issues with alignment or getting the two points to see each other, it just worked and worked well. We've had them running for several years and they are very reliable and we have not had issues with them at all.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Ubiquiti WLAN is in use by our entire organisation, including in our shipping warehouse, which heavily relies upon stable wi-fi infrastructure to be able to pick, pack and ship goods to the customers. The Ubiquiti wi-fi is also heavily used in our administrative building by staff and also is used to connect wirelessly two separate buildings.
  • very easy to manage from a single location
  • very easy to add a new device to the existing network
  • wi-fi coverage is decent
  • can mesh with other access points if an ethernet cable cannot be provided
  • the mesh network takes a while to re-establish when APs are rebooted
  • the user interface can be a bit better.
  • some of the older access points need their reboot once in a while.
Ubiquiti Wi-Fi is great if you need to cover a large area and you cannot run ethernet everywhere. It is reliable, low maintenance and also the controller allows you to backup to your online account, which can be a lifesaver in case you've lost your local controller (ask me how i know that:)).
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Ubiquiti across the organization and it was super simple to set up, we wanted to be able to have enterprise ready features but with an easy way to manage everything.
  • Easy to set up
  • Easy to manage
  • enterprise features
  • way firmware is upgraded is a little bit of a problem
small business or home offices are a great for Ubiquiti
April 30, 2021

United under Unifi AP

Donny McIver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Unifi Access Points are used throughout our company and at most all of our clients that we support - all managed through a cloud-based Unifi controller. Being centrally managed, we can instantly see problems and issues and ensure it is isolated to a single location - or systemic across multiple clients sites. We desperately need a multi-tenant management controller, which Unifi elegantly provides and has provided to the public for years. The platform may not be the best solution for small businesses or home users without the expertise to setup and configure this product.
  • Cloud management of access points
  • Easy deployment / expansion of infrastructure
  • Enterprise features at consumer price points
  • Product creep - they have an ever-expanding line card that sometimes confuses choices
  • Rely less on single-vendor solution stack
  • Sometimes releases are buggy - but recently the controller lets you easily see version specific issues / features
Whether single location or multiple location for a client, being able to easily expand their WLAN infrastructure inheriting configurations is a snap with Unifi controller. The fact that the controller and hardware is free of required licensing is a blessing compared to Meraki or AeroHive as examples. Rapid deployment can't be over emphasized as to how valuable it is until the experience is required from the IT admin responsible for scaling out infrastructure. Also having a true multi-tenant controller that is easy on resources makes replicating an existing setup for another client quick and easy. Obviously, I'm speaking to the MSP space - Unifi has a strong reputation for those not in bed with Cisco.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Ubiquiti WLAN devices for providing Wi-Fi to all mobile, laptop, and smart devices in our offices. We have multiple UniFi access points dotted around the offices, providing great coverage to every corner of the building, and all of them are centrally managed from the UniFi Controller software that we choose to run on-premises, in a virtual machine. Support for seamless handover between access points, multiple SSIDs, guest networks, VLANs, etc, make for a very robust Wi-Fi solution, and one that is much more reliable than anything we'd used previously.
  • The access points are rock solid for uptime. Once configured, they don't skip a beat and you'll forget they're there.
  • Excellent range and signal strength.
  • Very comprehensive configuration and administration via the UniFi Controller software.
  • The Ubiquiti access points look great! Whether wall or ceiling mounted, they are discrete and neutral enough to just blend in with the building.
  • Being powered via PoE, it's easier to place the access points where they're most useful.
  • Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
  • The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
  • Some of the 'tooltips' within the Controller software could be more informative.
Ubiquiti is well suited for business and home environments where you need rock solid reliability and uptime, good coverage over multiple access points, advanced control, and centralised administration.

A degree of familiarity with Wi-Fi configuration and some networking skills are required to get the best out of these devices. If you're a home user or a small business with limited resources, they may be too technical a solution for you.
April 30, 2021

Ubiquiti WLAN Review

Matthew Frederickson | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
We deployed the AP-EDU models in our two middle schools - these are the combo speaker/AP units (which they have discontinued support for - less than three years old). We also have rolled out the AP-PRO models in most of the rest of our 18 buildings. We needed to add AP's (we have close to 2500 AP's deployed District wide) to accommodate the increase in technology in our schools.
  • Controller is free
  • Radio settings are incredible (and should be available on any AP)
  • POE
  • Troubleshooting can be difficult - not enough details in logs
  • They add/drop features will little notice
  • They aren't really Enterprise ready
You can't beat the feature set for the price. They do deliver a lot of bang for the buck. But, if you have a large, enterprise environment, we've discovered that they really can't handle the load. If you need coverage for a small area, and aren't concerned with roaming, or devices attaching to radios four rooms down, then they may work for you. We've found that even tweaking the settings, the performance is very inconsistent.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using it across the entire organization. This allows us to setup a single SSID that is accessible inside the entire building so devices are able to roam without losing connection. We are also using the Guest network capability so employee phones can get internet access without having access to the main network.
  • Ease of adding new APs
  • Monitoring connected devices
  • Updating firmware
  • Speed
  • Making changes without rebooting
It's great for both large and small networks because it can handle tons of devices or even a single device. The downside is it's not the simplest setup process for non-techie people.
Score 8 out of 10
Vetted Review
Verified User
Review Source
My company moved to Ubiquiti WLAN products after fighting with problems brought on by a competing product for many years. Switching to Ubiquiti products not only led to higher customer satisfaction, but less technician time spent troubleshooting issues. Ubiquiti products are also considerably less expensive than the previous product we used which has led to an impressive return on investment.
  • Wireless signal range is better than some more expensive products.
  • Cloud keys help with easy remote management.
  • Product price is very reasonable, allowing for deployment of multiple devices, when needed.
  • Product support is not as responsive as more expensive products.
  • Warranty replacement of failed devices could be smoother.
  • Recent headlines about security of customer logins and handling of incidents is discouraging.
I am very likely to recommend Ubiquiti products to a colleague. Overall, I have been very impressed by the product performance for the price of the device. The products are most appropriate for experienced IT professionals who do not need a great deal of vendor support. The products are also best used by a company that can afford to keep spares on hand as warranty replacements can be a bit slow.
Score 10 out of 10
Vetted Review
Verified User
Review Source
A to Z Insurance is a growing insurance and tax services company located in Delaware with several branches all over the state. As part of their IT overhaul, we needed a common wireless network across all the sites that was easily manageable in order to provide guest wifi access.

With a centralized Ubiquiti AWS controller, and deployed Access Points in all the offices we have been able to achieve this with great results. Any time changes are needed even at specific office locations these changes can be done remotely in under 30 minutes. Additionally, the hardware itself provides robust wifi coverage wherever deployed, easily replacing the old consumer-grade wireless routers.
  • Remote management
  • Remote reporting
  • Easy to use web interface.
  • Mobile app access for all the above features.
  • Centralized location for network infrastructure visibility.
  • Ubiquiti does not directly provide support for their products, and they perhaps should consider adding it to their catalog.
I would easily recommend Ubiquiti wireless products to anyone with one caveat. Either you must already have networking knowledge in order to set up your infrastructure properly or hire someone who will be able to help you.

For small businesses in my opinion there is no competition in price to performance. If you need to set up a properly structured network but are not a large enterprise that can justify the hardware and SMA of larger vendors, Ubiquiti will easily solve all your networking needs without recurring costs and complexity.

For more complex and large infrastructures I suggest you look at vendors who provide support so that you are not dependant on having advanced networking knowledge in-house unless your business model calls for it.
Ubiquiti's support is basically non-existent by design. However, their forums are a great resource if you are willing to do the research and ask questions. Keep in mind Ubiquiti sells hardware, not support so the responses will be from the community of professionals also using Ubiquiti just like you.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Ubiquiti AirMax WLAN devices to link remote buildings on client networks. Generally, we use them in situations where existing WiFi coverage is inadequate or running fiber is either cost-prohibitive or entirely impossible. They are also great for setting up temporary links for events or in case of emergencies such as a cut fiber line on a client campus.
  • AirMax devices are very easy to setup as a transparent bridge, which is our typical use case. It's usually a matter of changing the device IPs, making 3 or 4 configuration changes and physically mounting the devices.
  • There is a wide variety of AirMax devices that suit many different scenarios. Point-to-point, point-to-multipoint, different radio wavelengths for dealing with different environments/distances.
  • Value is excellent, especially on the "low-end" devices such as the (older, but still very useful) loco M900.
  • Once AirMax devices are setup, you can basically forget about them. Unless they get zapped by lightning, they just work!
  • "Test mode" for applying changes to devices is a godsend. Every network device should do this. Apply a setting, it will give you about 3 minutes to make sure it's really what you want before reverting back to saved settings. Invaluable when dealing with devices mounted 100' in the air that you have no easy access to factory reset for in case you accidentally make a change that knocks them offline.
  • Management of devices has become much simpler with the UNMS application, but personally, I would like to see some AirMax-like devices from their UNIFI line where everything could be managed from an UNIFI controller.
  • Most Ubiquiti devices are 24V PoE, which is the bane of my existence. I have had several devices fried when staff plugged into standard 48V PoE. They generally don't fail catastrophically, either. You just get strange issues that are difficult to diagnose and eventually need to replace them.
  • Devices seem to have trouble with many patch cables/switches. Make sure you certify any patch cables you make and don't over crimp.
  • Sending devices from the factory with same 192.168.1.20 IP instead of DHCP makes it a pain to bulk-setup devices.
If you have a widely distributed campus that you want to deploy your network across, Ubiquiti WLAN devices should be your first consideration, in my opinion. You can deploy a point-to-multipoint Ubiquiti configuration from your home office, or daisy chain from location to location, or any mix of these configurations. I've found my links to be almost as reliable as fiber connections between buildings (have lost several fiber links to excavation!). If you have a small, centralized office, or multiple spaces in a traditional office building, using Ubiquiti AirMax devices isn't suitable. They also have a line of WISP equipment for providing WiFi to customers, but I am not familiar with these offerings.
Benjamin Hale | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Ubiquiti WLAN is being used by my current client in their main headquarters to manage and supply wireless networking to their staff and guests. In this configuration, there are users that work with large image and video files in a marketing agency. This means that they require speed and reliability for all of these creative assets.
  • Easy setup with clear instructions
  • Great mapping tool to help put devices where they are needed.
  • Superb testing and monitoring tools to help keep the system running and determine potential problems before they become larger.
  • Solid, I have rarely had to make changes on the equipment after it has been set.
  • Control software is an application, not web-based.
I don't think this equipment is necessary for some small offices or individual offices, as it does require some knowledge for setup, but most medium size organizations would do well to put this in the hands of their IT department. In my experience, when there is a need for multiple access points and a way to manage them, there is no better than the Ubiquiti WLAN.