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UiPath Process Mining

UiPath Process Mining
Formerly ProcessGold

Overview

What is UiPath Process Mining?

UiPath Process Mining (based on the former ProcessGold Process Mining tool) provides visibility and understanding of business operations and performance. Process intelligence makes it possible to diagnose key risks and identify opportunities to drive better business performance. ProcessGold was acquired by…

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Recent Reviews

TrustRadius Insights

UiPath Process Mining has been widely used by users across various industries and departments to improve efficiency, save money, and …
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Best Automation Tool

8 out of 10
March 31, 2020
UiPath provides industry best AI integration in the tool where it can handle unstructured data and incorporate intelligence into bots to …
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UiPath Process Mining Review

8 out of 10
March 30, 2020
UiPath is used as a daily hand-to-hand tool for us. As a small team of 3, we have to ensure the delivery of Analysis on time. For …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is UiPath Process Mining?

UiPath Process Mining (based on the former ProcessGold Process Mining tool) provides visibility and understanding of business operations and performance. Process intelligence makes it possible to diagnose key risks and identify opportunities to drive better business performance. ProcessGold was…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is UiPath Process Mining?

All-in-one platform

  • Unlimited capacity on data sources or different processes

  • No extra effort in new application installation

Its ready to use standard application framework is built to include all of the necessary features to enable users to get an ultimate and independent authority to build as many vertical exclusive applications as possible under a brand's identity.

Business value oriented

  • Partnership model to deeply understand challenges to deliver value-led solutions and trusted support on a process mining journey.

  • Reduce complexity, shorten throughput times, cut costs, and at the same time, increase quality and customer satisfaction.

ProcessGold is recognized as delivering tangible operational effectiveness. The tool supports business users to deeply understand cross team processes, identifying root cause issues and deliver sustainable solutions.

UiPath Process Mining Competitors

UiPath Process Mining Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

UiPath Process Mining (based on the former ProcessGold Process Mining tool) provides visibility and understanding of business operations and performance. Process intelligence makes it possible to diagnose key risks and identify opportunities to drive better business performance. ProcessGold was acquired by UiPath (October 2019).

Celonis and Minit are common alternatives for UiPath Process Mining.

Reviewers rate Support Rating highest, with a score of 8.1.

The most common users of UiPath Process Mining are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(43)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

UiPath Process Mining has been widely used by users across various industries and departments to improve efficiency, save money, and automate processes. By identifying potential areas for improvement or automation, users have successfully streamlined their operations and achieved cost savings. The tool has proven effective in detecting blocks and bottlenecks in processes, allowing users to optimize workflow and increase productivity. Additionally, UiPath Process Mining has been instrumental in monitoring the performance of deployed RPA processes, ensuring smooth operations without any performance issues or excessive time consumption. Integrating AI into the tool has further enhanced its capabilities, enabling users to handle unstructured data and incorporate intelligence into bots, particularly in handling Citrix environments.

Non-technical users have found UiPath Academy to be invaluable for learning the tool and gaining proficiency. The availability of certification opportunities for different roles has also been well-received by users, demonstrating UiPath's commitment to supporting their skill development. With UiPath Process Mining, users have been able to create automation roadmaps and identify opportunities for process optimization. This has made it an indispensable resource for departments such as finance and human resources, where it has helped identify processes suitable for automation.

Users have praised the user-friendly nature of UiPath Process Mining, making it approachable even for beginners. Its simplicity and speed in creating solutions have been major advantages for users seeking efficient automation tools. The capability to download data from diverse sources and scrape information has made UiPath a reliable one-stop solution for managing and processing information. Moreover, users have leveraged UiPath for job control and scheduling through QR devices, enabling effective management of schedules.

To summarize, UiPath Process Mining has provided organizations with a significant competitive advantage by automating repetitive tasks, reducing errors, improving efficiency, and saving valuable time. Users across departments such as HR, supply chain, marketing, sales, and digital transformations have successfully implemented UiPath to automate various processes according to their unique requirements. The product's stability, ease of learning, and versatility compared to other RPA tools have earned it high praise from users. With a commitment to continuous improvement and a roadmap that prioritizes user needs, UiPath has fostered improved communication, trust in data, and increased productivity for organizations in diverse domains.

Easy to Learn and Implement: Users have found the platform to be easily learned and implemented, making it accessible for non-technical users. Its user-friendly interface and intuitive design contribute to a smooth onboarding experience.

Strong Customer Support and User Community: Many reviewers have praised the exceptional customer support provided by UiPath. The responsive and knowledgeable support team ensures that users receive prompt assistance when facing any challenges. Additionally, the active user community fosters collaboration, allowing users to share their experiences and learn from one another.

Integration with Third-Party Software: UiPath's seamless integration capabilities allow for easy connections with various third-party software and processes. This flexibility enables businesses to leverage existing tools and systems, streamlining workflows without disruption or extensive development efforts.

User Interface Improvement: Several users have mentioned that the user interface of UiPath needs improvement and should be made more straightforward. They feel that the current interface is not intuitive and can be confusing to navigate, hindering their overall experience with the software.

Complicated Process Flows: Some users have expressed frustration with the process flows in Orchestrator, finding them complicated and difficult to visualize. They feel that a more simplified and user-friendly approach would greatly enhance their ability to understand and work with the process mining development workspace.

Lack of Visual Tools for Data Analysis: A number of users have mentioned the need for more visual tools for data analysis within UiPath. They believe that enhanced visualization capabilities would facilitate better understanding and interpretation of data, enabling them to make more informed decisions during automation processes.

Users commonly recommend the following actions based on their experiences with UiPath Process Mining:

Consider larger competitors or cheaper alternatives for specific use cases. This recommendation acknowledges that UiPath Process Mining may not be the best fit for every scenario and encourages users to explore other solutions based on their unique needs.

Use all features of UiPath for increased efficiency. Users recommend taking advantage of all the features offered by UiPath to maximize efficiency. This recommendation highlights the belief that utilizing the full range of capabilities within UiPath can lead to improved workflow automation and better business process management.

Look for an end-to-end solution and use a single vendor for wider aspects of Hyper-automation. Users advise considering an end-to-end solution and relying on a single vendor for broader aspects of Hyper-automation. This recommendation emphasizes the benefits of streamlining processes by using a comprehensive solution from a single vendor, rather than piecing together multiple tools from different providers.

Overall, users' recommendations aim to provide insights into alternative options, maximizing the functionality of UiPath Process Mining, and optimizing the overall automation process through unified solutions.

Attribute Ratings

Reviews

(1-2 of 2)
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March 31, 2020

Best Automation Tool

Priya Kumari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
UiPath provides industry best AI integration in the tool where it can handle unstructured data and incorporate intelligence into bots to handle repetitive tasks, especially in handling the Citrix environments. Even non-technical persons can easily learn with best use of UiPath Academy. UiPath even provides certification for free for various levels like solution architect, business analyst, developer, infrastructure, licensing. Even advanced-level developer certification is available in the portal for free. Best tool for mid-range to level-5 companies.
  • AI fabric.
  • Intelligent document processing.
  • SAP integration.
  • Orchestrator.
  • Citrix automation.
It is a bit complicated to understand the new features in the tool, as they won't provide the environments for testing. The advanced features are available but no proper guidance is given how best we can use those features.
  • Decreased SLA.
  • Increased insights.
  • Productivity.
UiPath helps better with the new tool feature which is released every 3-4 months for public review, certifications for different roles are also free. Compared to other tools, scalability to increase or decrease the bots based on business requirements is easy and flexible for any project.
There is a separate Zendesk for customer support for all the product components they have.
150
510
  • Claims processing.
  • Data scrapping.
  • Intelligent data processing.
  • Unstructured data OCR.
  • AI fabric.
  • Integration with 3rd party applications.
100% will renew the license.
No
  • Price
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Analyst Reports
It would be the same.
  • Don't know
No
Change management was a big part of the implementation and was well-handled
  • Using new features.
  • Integrating with 3rd party applications.
  • Online training
  • in-person training
The trainer was well trained.
Good.
Yes
No
When our company initially tried setting the orchestrator in the server we faced lots of issues, support team guided us to create the setup which helped us a lot.
  • Web.
  • Desktop.
  • .pdf
  • Citrix.
  • AI fabric.
Yes
It's the best tool in the market.
Score 9 out of 10
Vetted Review
Verified User
UiPath gives us the ability to automate repetitive tasks, saving time and money. We use it to login to different websites, then grab and extract data. That data is then transformed for our use, using UiPath and the robots to automate it the entire time. I love being able to use some of the templates to quickly make a job that may have been created by other users many times over before. The forum is a great place to learn as the users there are very helpful and love sharing knowledge with one another. By eliminating repetitive tasks to free up resources for more income driven work to be completed. This has allowed users to concentrate on job related tasks that are much more in line with the company goals so they are not wasting time repeatedly pulling reports.
  • Automation of repetitive tasks.
  • Ease of scheduling.
  • Great reporting.
  • Support is a little slow, usually have to use forums instead of actual support.
  • Having some support that I would be able to get into contact with sooner would have been very helpful.
  • I ended up having to utilize the forums and do some trial and error bot runs until I was able to finally able to solve the issue.
UiPath Process Mining is great for just about any instance where you need to automate report pulls and data grabs. Anything a human can do that is repeatable can very well be setup using UiPath Studio to do that exact same process, saving time and money. I love being able to schedule everything out and sit back and watch the work get accomplished. Work that used to take entire teams all day to do can be done in a matter of minutes depending on how many concurrent robots you have working.
  • Eliminate repetitive tasks, saving time and money.
  • By having teams able to concentrate on more business facing projects we save money.
  • The money saved was easily returned within months.
We did not look into others as UiPath is clearly the market leader and they were willing to work with us on pricing and scaling.
Support is a little slow, usually have to use forums instead of actual support. There have been many times where I have placed a support ticket for an issue and didn't hear a thing back for several days, and by that time I was already affected by the issue. I ended up having to utilize the forums and do some trial and error bot runs until I was able to finally able to solve the issue. Having some support that I would be able to get into contact with sooner would have been very helpful.
2
We represent the IT business function. Although we are helping with all facets and areas within the company, the actual UiPath process mining is done solely as a function through our IT department. Since IT manages and deploys the processes for UiPath we can make sure that any issue can be solved within our own team and not across different branches of our work.
2
There are a lot of skills that are needed to support UiPath Process Mining (formerly ProcessGold). We need to be able to work quicky and be familiar with the UiPath design and bugging processes. By staying current and knowledgeable we are able to assess situations as they arise and generally quell an issue fairly quickly after it is discovered.
  • Data Gathering
  • Repetitive task automation
  • Watching how a process works and mining its data
  • Sending out emails with attachments at certain times
  • Transforming data every day that can be used within days instead of months
  • Gleaming every step a user might do and improving it
  • Helping to process applicants and looking for specific keywords
  • Deep data dives
  • Improving time used
It's been such a helpful investment with a very good return on an investment. The amount of time alone we have been able to say by deploying UiPath Process Mining (formerly ProcessGold) has been worth it alone, not to mention the additional money we are able to generate through deploying these processes.
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