UJET

Easy to Use and Navigate: Users consistently mention that the UJET system is easy to use and navigate, with a simple sign-in and registration process. Many reviewers appreciate the user-friendly interface, finding it clear, simple, and intuitive with only necessary options.

Seamless Integration with Other Systems: Users appreciate the integration of UJET with other systems like Kustomer and Zendesk, as it makes communication with customers seamless and efficient. This integration enables users to easily access relevant customer information when answering calls, helping them provide better service.

Reliable Performance: Users find UJET to be reliable, with rare outages or struggles. The stability of UJET's connection is highly regarded by users who note that they rarely experience issues while using the system.

Occasional call dropping and signal loss: Some users have reported occasional call dropping and signal loss, which compromises the quality of their calls. These issues have been mentioned by multiple reviewers.

Pages take too long to load: According to some users, the software takes an excessive amount of time for pages to load. This delay can be frustrating and leads to inefficiencies in accessing information. Multiple users have expressed this concern.

Inaccurate reports and web-based performance issues: Users have mentioned that the reports generated by the software can be inaccurate at times, showing incorrect or missing data for both agents and users. This problem is further exacerbated by the web-based nature of the software, as it consumes a significant amount of memory and occasionally gets stuck, resulting in slow performance for simple tasks. Several reviewers have highlighted these issues.

Users highly recommend using UJET for its reliability, ease of use, and fast communication capabilities. They suggest considering UJET for contact centers due to its minimal outages and recommend it for beginners because of its user-friendly interface and great tools for assisting customers. Users also praise UJET for its compatibility with many systems and its helpfulness in telecommunications.

UJET is recommended for call center agents for its good sound quality and ease of use. Users guarantee that UJET will save time and be the only app needed. They suggest switching to UJET for more control and visibility over agents.

Users recommend UJET for its live monitoring, remote use, and complete set of tools. They also highlight UJET's fast support for call center operations. UJET is considered perfect for call centers and praised for its ease of use. Users suggest being patient with UJET as the system explains itself and is easy to navigate.

UJET is praised for its user-friendly and efficient nature, steady connection, and compatibility with third-party software. Users recommend all call centers to switch to UJET for improvement on calls. They highly recommend UJET for its reliable and clear sound, as well as its fast and dependable service.

Users advise submitting requests and enhancements to the team, praising their quick turn around times. They recommend considering the positive impact UJET can have on a company and highlight its helpful features for managers. Users also recommend conducting training before implementing UJET.

Overall, users highly recommend using UJET for its reliability, ease of use, fast communication capabilities, and comprehensive set of tools that can benefit various companies or organizations. They suggest familiarizing yourself with the terms and status options for a smooth experience and highlight the great transfer and conference feature that UJET offers.