UKG Pro

UKG Pro

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Top Rated
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About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
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UKG Pro

Overview

Recent Reviews

UKG Pro

10 out of 10
July 05, 2022
We use it to help us manage all employee records and use it as a tool for hiring. We have set it up to help us stay in line with all the …
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Great product, few complaints!

9 out of 10
July 01, 2022
We use the whole suite of UKG products including timekeeping, core system, benefits administration, learning management system, onboarding …
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the pros and cons of UKG Pro.

9 out of 10
July 01, 2022
We use UKG for onboarding, offboarding, recruiting, file feeds with vendors and benefits. UKG pro addresses our needs in all of these …
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Best System Ever!!

10 out of 10
July 01, 2022
I use UKG Pro for checking in/checking out/lunch etc. I also use to prepare our payroll for all of our employees. We run many reports that …
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Robust HCM Solution.

8 out of 10
July 01, 2022
Our company utilizes many of the products within the UKG suite including Talent Acquisition, Benefits, Payroll, Compensation, and Employee …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (720)
    9.0
    90%
  • View and generate pay and benefit information (717)
    8.9
    89%
  • View job history (704)
    8.8
    88%
  • Employment history (705)
    8.4
    84%

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: UKG Pro Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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N/A
Unavailable

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.ultimatesoftware.com/contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

29 people want pricing too

Alternatives Pricing

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Zenefits?

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

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Product Demos

Meet UKG Pro, created to transform your global workforce
01:03
At UKG, our purpose is people
01:08
What do Reviewers Think of UKG Pro?
04:57
Which is better for you: UKG or ADP? (small and mid-sized companies)
05:21
Is UKG Pro your answer to workforce management? An overview
04:10
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Features Scorecard

Human Resource Management

8.2
82%

Payroll Management

8.5
85%

Leave and Attendance Management

7.8
78%

Employee Self Service

8.6
86%

Asset Management

7.2
72%

HR Reporting

7.2
72%

Onboarding

8.2
82%

Performance and Goals

7.7
77%

Performance Management

8.1
81%

Succession Planning

7.4
74%

Recruiting / ATS

8.1
81%
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Product Details

What is UKG Pro?

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR s...
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At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations acr...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.

UKG Pro Integrations

UKG Pro Competitors

UKG Pro Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files and Update personal information highest, with a score of 9.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.
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Comparisons

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Reviews

(1-25 of 536)
Companies can't remove reviews or game the system. Here's why
Lisa Medland, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Paycom -- DO NOT LIKE their sales tactics. Very unprofessional. The product has evolved and is looking quite decent from where it started, but I will never use them again. ADP -- I have used it for all different facets in my career. They can never get all their systems to work together. Really they should just start from scratch. They do have a great tax system.
Eduardo Safille | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Better quality, more robust, more customization. With many of these other systems, you get a pre-packaged, cookie-cutter system that often lacks the ability to custom-tailor the system to meet your company needs. Not the case with UKG Pro.
Score 10 out of 10
Vetted Review
Verified User
Review Source
UKG Pro has the quick turn around on reports. Other [companies] would process the reports and send or email back for review. UKG to select and print [in real] time.
Thomas McDonnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Prior to UKG Pro, we used a combination of a custom Time & Attendance solution, Microsoft Dynamics GP payroll, and ADP payroll processing and tax filing. Moving these tasks and processes to UKG Pro provided a single solution, streamlined processing, fewer integration (potential failure) points, and reduced time to process payroll overall. Beyond payroll, core HR and benefits capabilities also increased, with a much more user-friendly interface, and stronger analytical capabilities, and eliminated the need for the many spreadsheets and manual checks & balances that we had in place previously. Most importantly, UKG Pro provides an entire, all-in-one solution for virtually any HR-related need, top-notch service and support, and a dedication to being your partner for life. UKG follows through with what they say and genuinely cares about their customers and their success.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have previously used PeopleSoft and that was an extremely difficult system to navigate. It was not user-friendly when corrections need to be made. ULG pro is user-friendly, the navigation tabes are easy to understand and it makes using the system easy to make inputs.
July 01, 2022

Best System Ever!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Paylocity was a totally different system. Paylocity was very responsive to the needs of organizations. When we say we need the software to do something, I know that they are working on it in the background and I will see it in the near future. The software is easy to use and time for things that are happening in the world- Paylocity is responsive to help find solutions. Your customer service is much better.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We felt like UKG Pro (formerly Ultimate Software UltiPro) was the best fit for our needs. The biggest differentiation was the customization with [UKG Pro], instead of just out of the box and that is all you get.
Score 9 out of 10
Vetted Review
Verified User
Review Source
UKG Pro (formerly Ultimate Software UltiPro) ran so much more smoothly than what we were previously using. Upgrades are great; however, I do find the new BI reporting package a little confusing. Still a great reporting tool. I believe UKG does care about their customers, and the company works hard to make our lives a lot easier.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I didn't select UKG Pro at this company. That decision was made prior to my joining. However, I have had the opportunity to evaluate UKG Pro next to ADP Workforce Now, and I opted to go with ADP Workforce Now. The reasons for that decision boiled down to the level of control we could maintain within the product, and ADP's level of customer service was better based on previous interactions I had with them. ADP's reporting functions and "Field Grabber" was selling point for me, and ADP costs were lower when averaged out by employee/month.
Score 3 out of 10
Vetted Review
Verified User
Review Source
It was more advanced and modern than ADP Enterprise HR, so we switched to get away from the "User must be local Administrator" security issues ADP Enterprise HR had (Before they went cloud), but ultimately we left UKG Pro due to the many shortfalls and went to Ceridian Dayforce, which allows custom documents to be made available to truckers like settlement sheets, etc., directly from our TMS. Workday Cloud Platform is much easier to use than either of the others and more cost-effective but is not built for our business model.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I prefer Time and Attendance in Dayforce over the Time Management product we are using with UKG Pro. I prefer Payroll, HR Administration, and Reporting in UKG Pro. I also prefer UKG Pro's self-service options that allow me to find out how to utilize the system more effectively and correct problems on my own.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Reporting is very different in UKG Pro vs ADP Workforce Now. In ADP you can make your own reports and there is lots of personalization, UKG has great standard reports, but you have no good option for making your own reports. Also, Org Chart viewing is much better in ADP Workforce Now vs UKG Pro.
Felicia Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
UKG has a more user-friendly reporting tool (Cognos) than Workday and ADP. I appreciate the ease of getting reports on the fly without security limitations. Self Service is a key factor for our employees as UKG is easy to navigate through the system and is much more user-friendly.
Score 8 out of 10
Vetted Review
Verified User
Review Source
UKG is a more user-friendly and easier to navigate and better reporting tool. Payroll processing is more streamlined and efficient. A mobile app is a great tool for associates to access their information and manage their time. We have a good number of service associates that are using computers on a regular basis, but they all have phones and can use the mobile app.
Chanel M Nelson, MHRM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We decided on UKG vs the companies listed above due to their commitment to customer service, having a focus on being a great place to work for their associates, and product offerings.
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