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Top Rated
Score 8.1 out of 10
Top Rated


What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
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Recent Reviews

UKG Pro Review.

3 out of 10
January 18, 2023
We use UKG Pro as our primary HRIS. We wanted a program that housed all of our HRIS needs into one software, including payroll. We have …
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Best System Ever!!

8 out of 10
November 28, 2022
I use UKG Pro for checking in/checking out/lunch etc. I also use to prepare our payroll for all of our employees. We run many reports that …
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Feedback on UKG Pro

9 out of 10
November 15, 2022
We currently use UKG Pro as our system of record for HR and Payroll processing. We use it for reporting purposes to provide data and …
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How UKG Pro Differs From Its Competitors


We have centralized all HR functions since switching to UKG Pro. No more paper files at each individual location! Onboarding allows us to have employees complete new hire documents electronically which are stored in the system and managers/HR team can then upload additional documentation into the …
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We've been able to simplify processes from onboarding into payroll to eliminate duplicating data entry into multiple systems. We've also taken many systems that were "paper and pencil" and made them electronic to maintain better employee records all in one place.
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I am not sure that we have centralized any functions just because we went to UKG. So, I am unaware that our organization benefitted in this way. I wish I could have just selected N/a or unsure rather than having to type out 50 words just to pass this question.
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We centralized HRIS, payroll, benefits open enrollment, all into UKG. I think this centralization has been beneficial to the US operations. This centralization has caused challenges for the Canadian Team, as Payroll reporting and year end is now much more tedious.
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Recruiting and Onboarding were decentralized in the past. The centralization has allowed us to grow and keep up with the hiring need. It has allowed us to support our hiring managers with a centralized tool
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UltiPro Business Outcomes

Costs savings Time savings Consolidating HR administration under a single solution
We are already experiencing cost savings through efficiency gained by using the system and reports. We also use UltiPro for our subsidiary in New York and it allows us to review and monitor their HR/ payroll data. It …
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We have been able to use UKG Pro to help minimize the manual processes in HR, payroll, benefits and onboarding. It has helped save time with file feeds to vendors, onboarding new employees, and benefit administration. We were using a couple different companies for recruiting before but we were …
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Using the performance area was a good centralization for our company. Payroll set ups make it easy for auditing and preparing the companies payroll. For a company that has around 2700 employees, and only have 1 payroll admin processing is a plus to the systems functions.
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With UKG Pro being our system of record, all of our HR data is in one place for our users and administrators to access. It used to be where our users kept HR data at their individual sites and each site having their own process. Now, managers and administrators can access that data in one place, …
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We have centralized the actual processing of payroll across multiple sites. We have been able to administer performance reviews for all necessary groups of associates.
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Workforce Management, Compensation Management, Performance Review Management, Benefits Administration, Payroll, ATS.
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Keeping employee's engaged in what they are working on. Meaning allowing our employee to truly focus on their job rather trying to learn how to work with a system.
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Centralizing and utilizing manager self-service, having managers go in to put in job changes for their employees. Managers find it easy to use, and the HR department [doesn't] have to deal with paper forms for changing employee department or job title anymore.
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I think the PTO tracking was the last function we implemented in our organization due to the state mandates to display the employee's PTO on their paystubs and that has been super helpful to us as HR to have a quick glance in the system.
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The ability to track employee data throughout the rest of our other systems. Our UKG is integrated to receive data from other disclosed systems that we use in order to better manage our employee records. The centralization of this has helped our productivity immensely as it shorten our time …
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All of our HR functions are centralized. We do not have a decentralized HR function, so we manage all aspects of the system. What UKG Pro allowed us to do was to maintain our preferred method of operation while improving our functionality and service levels for our staff. This is the benefit that …
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Benefits, Payroll, Onboarding, Offboarding. Great HRIS/payroll system! The best HRIS I have ever used in the last 3 years in the HR field. We have very few issues or challenges. When Payroll is open, it takes time to upload spreadsheets or slows the system. However, we've learned to upload the …
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I believe the education and enrollment of benefits have been huge for us. Again, we have 18 locations, and it has been very difficult to announce and educate all of our employees on changes or new benefits. This program has given us the opportunity to do so, and it has been eye-opening for …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (736)
  • View and generate pay and benefit information (732)
  • View job history (720)
  • Employment history (722)

Reviewer Pros & Cons

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Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
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View all pricing

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Product Demos

Meet UKG Pro, created to transform your global workforce
At UKG, our purpose is people
What do Reviewers Think of UKG Pro?
Which is better for you: UKG or ADP? (small and mid-sized companies)
Is UKG Pro your answer to workforce management? An overview
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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.1Avg 8.0

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.5Avg 8.1

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.8Avg 8.2

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5Avg 8.2

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.1Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7Avg 7.7


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.5Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1Avg 7.7
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Product Details

What is UKG Pro?

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR s...
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At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations acr...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.

UKG Pro Integrations

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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View all alternatives
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August 05, 2021


Score 10 out of 10
Vetted Review
Verified User
  • Administration of common back office tasks from unified, consolidated platform
  • Visibility of information across our group of companies from a common platform
  • Promote efficiency and better utilization of our resources with with services we receive through subscription to UKG
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