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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Awards

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Video Reviews

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UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.3
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.6
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.7
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.9
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.4
Avg 7.8
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1424)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have harnessed UKG Pro for an array of HR functions which includes managing payroll, overseeing benefits administration, and facilitating human capital management. The software also manages tasks such as onboarding new employees, tracking staff time, integrating benefits into operations, and overall streamlining HR processes. Capabilities include executing payroll, managing employees, and producing BI reports. UKG Pro can also handle tasks like tax reporting and payments. UKG Pro can also promote employee performance by conducting reviews and compensation evaluations.

Employee Data Management: Users have praised the system's employee data management capabilities, which facilitate organization and access to critical information. Users appreciate features such as customizable fields and reports that enhance data visibility and decision-making processes.

Payroll Processing: Reviewers across multiple feedbacks have highlighted the payroll processing feature for its efficiency, accuracy, and user-friendly interface. Manual errors can be reduced by automating complex payroll tasks and calculations thus accelerating the entire payment process.

Flexible Configurability: Many customers have lauded the system's flexibility and configurability options, allowing them to tailor settings, fields, and rules according to their unique organizational requirements. This adaptability allows users to align the system with specific business needs, enhancing overall operational effectiveness.

Outdated User Interface: Users have criticized the software's user interface as outdated, specifically pointing out issues with design elements, confusing wording choices, and poor grouping that collectively hinder efficient navigation within the system.

Lack of Functionality: Reviewers have expressed significant dissatisfaction with the limited functionality offered by the software. Users seek additional features and capabilities to be integrated into the platform to better align with their evolving needs and requirements.

Inadequate Reporting Feature: Users have expressed their disappointment with the reporting feature, describing it as slacking in both effectiveness and user-friendliness.

Reviews

(1-25 of 61)
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The Ultimate Choice: Ultimate Software

Rating: 9 out of 10
June 25, 2024
CD
Vetted Review
Verified User
UKG Pro
10 years of experience
  • Product Features
  • Product Usability
When we were looking to improve our payroll/HR Core product we started our research with 6 vendors; narrowed that to 3, then 2. UKG was able to do more than expected in our 3 demos of the product available at the time. Pricing was a part of this process, but the product itself was the selling point.

UKG Pro is the way to go!

Rating: 10 out of 10
September 25, 2023
Verified User
Vetted Review
Verified User
UKG Pro
5 years of experience
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other
Scalability and ease of use is of the upmost importance, but you have to have good customer service/support service to support the product.

UKG Pro - a robust system that can be tailored to meet organizational needs

Rating: 10 out of 10
September 15, 2022
ES
Vetted Review
Verified User
UKG Pro
4 years of experience
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
We wanted a single solution that would meet many different needs, rather than several different solutions that were not integrated

Mostly Happy in Texas

Rating: 8 out of 10
June 28, 2022
Verified User
Vetted Review
Verified User
UKG Pro
6 years of experience
  • Product Features
  • Product Usability
  • Product Reputation
We wanted an all-in-one solution where we could get the pieces we needed to run our business. We were tired of the bolt-on approach where you have one software for this job, and another software for that job, etc.

The All-in-One Champion System

Rating: 10 out of 10
June 28, 2022
Verified User
Vetted Review
Verified User
UKG Pro
7 years of experience
  • Product Features
  • Product Reputation
We did not have an HRIS system, it was paper (scary!). UKG was chosen for its all-encompassing features.

UltiPro changed my payroll life!

Rating: 10 out of 10
December 13, 2021
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
The product features and reputation for excellent support were the primary reasons why we chose to go with Ultimate Software. We did plenty of research and reviewed multiple vendors over a 6-9 month period. After several demos and meetings across multiple vendors, the choice was clear that we felt Ultimate Software was going to be the right partner for us moving forward.

UKG Pro

Rating: 10 out of 10
August 05, 2021
Verified User
Vetted Review
Verified User
UKG Pro
2 years of experience
  • Product Usability
Our group of companies operate in different industries in different geographic areas with different tax obligations. Our evaluation showed UKG provided best option to us for handling mix of hourly, salary, and union employees as well as corresponding payroll tax obligations in different jurisdictions.

Best in the business!

Rating: 9 out of 10
August 04, 2021
IG
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Price
  • Product Features
  • Product Usability
The price was a big deal for us because we are a small company and we don't have a lot budgeted for a HRIS.

My Ulti Experience

Rating: 8 out of 10
April 15, 2021
LC
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Product Features
  • Product Usability
  • Product Reputation
Probably product features and then price.

UKG is a Strong HRIS

Rating: 9 out of 10
February 19, 2021
Verified User
Vetted Review
Verified User
UKG Pro
3 years of experience
  • Product Features
  • Product Usability
  • Product Reputation
We wanted to make sure it would grow with us and provide a 1 stop functionality for all things HR. A strong client list and reputation backed up by customer testimonials was important.

UltiPro is Great!

Rating: 10 out of 10
February 18, 2021
Verified User
Vetted Review
Verified User
UKG Pro
4 years of experience
  • Price
  • Product Features
  • Product Usability
Usability was probably the biggest factor. We have a diverse set of companies we provide HR services for and we needed flexibility to set up payroll and benefits to for each company their own way, We have a skilled team that was completely frustrated with ADP and it rigidity and lack of flexibility.

Payday

Rating: 10 out of 10
February 17, 2021
KL
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Product usability and the ability to move more functions over to the software over time.

UltiPro is the Ultimate solution!

Rating: 9 out of 10
November 18, 2020
Verified User
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
We came off of a mainframe so UltiPro was leaps and bounds ahead of what we had. We went with Ultimate because they've been around for awhile, have a similar work culture (People first), and had a reputation for great customer service-this was all in addition to what we liked during the product demo and RFP process.

Great Product

Rating: 9 out of 10
October 13, 2020
PH
Vetted Review
Verified User
UKG Pro
5 years of experience
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports

UltiPro: Great Product!

Rating: 10 out of 10
August 19, 2020
BN
Vetted Review
Verified User
UKG Pro
4 years of experience
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
UltiPro exceeded our expectations of a user friendly system.

UltiPro is now my favorite Payroll & HR Platform, hands down!

Rating: 10 out of 10
March 04, 2020
JO
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Product Features
  • Product Usability
  • Product Reputation
  • Analyst Reports
Usability. We wanted our administrators to have a some control over platform features and to customize it and make payroll data available to our employees, which we didn't have before. With the mobile app and desktop access, our employees can access their entire employee pay history and benefits, which allows us greater transparency overall.

UltiPro is the preferred choice

Rating: 8 out of 10
March 25, 2019
AK
Vetted Review
Verified User
UKG Pro
2 years of experience
  • Product Features
We replaced ADP WFN, and Streamline. UltiPro offered the best solution to take our company reporting global. Prior to UltiPro, we could not report globally without piecing together many reports from different vendors and accounting firms. UltiPro also enabled us to get uniform reporting globally. Whereas, the formats of our reports from different vendors did not always translate to simple copy and paste. Today, we run a report out of UltiPro and done.
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