UKG Pro (formerly Ultimate Software UltiPro) Reviews

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Score 8.6 out of 100

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Reviews (1-25 of 76)

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Jack Klott, SHRM-SCP | TrustRadius Reviewer
March 22, 2019

UltiPro changed my payroll life!

Score 10 out of 10
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Implementation Rating

Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Jessica Humphreys, CPP | TrustRadius Reviewer
March 22, 2019

UltiPro Rocks!

Score 10 out of 10
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Implementation Rating

The team we worked with during our UltiPro implementation was the best! They always were available to help and give us a better understanding of how the system works. The biggest key for me was understanding the business rules and how changes impacted various parts of data fields. I thought this was the best knowledge transfer provided for us to use UltiPro on our own in the future.
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Anonymous | TrustRadius Reviewer
February 05, 2019

Great job UltiPro!

Score 9 out of 10
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Implementation Rating

Although it was a lot of work, Ultimate provided us with as much step by step guidance as possible.
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Anonymous | TrustRadius Reviewer
November 19, 2018

Just implemented Payroll. HRIS only before

Score 10 out of 10
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Implementation Rating

Ultipro does a great job usually, but the transition from an Ultimate Software Consultant to a Sability Consultant was a little rough. It felt like we started over half way into the project.
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Anonymous | TrustRadius Reviewer
November 14, 2018

UltiPro is the Ultimate solution!

Score 8 out of 10
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Implementation Rating

Don't be afraid to be persistent with your timeline. These are your employees we are talking about! They do push your to a tight timeline but be strong when you need more time to test, reconfigure, etc.
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Tracy Waldrop | TrustRadius Reviewer
January 17, 2018

Raves for Ulitpro compared to the nightmare called ADP

Score 10 out of 10
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Implementation Rating

Every implementation that i have had with Ultipro has been very smooth. The customer support team including the implementation specialist assigned to that specific implementation have been very attentive, informative and always available for questions or concerns. All documentation is very accessible and detailed. Ultimate Software continues to surpass my expectations with each implementation that I have completed. I am very pleased with Ultimate Software and their attention to detail.
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Jennifer Hall | TrustRadius Reviewer
October 09, 2017


Score 9 out of 10
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Implementation Rating

Know your data and how you want to use it - we had such a simple system before that when moving to Ulti Pro, we did not realize all the new adventures ahead of us. We did have to go back and re-create/input information to ensure we progressed.
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Feature Scorecard Summary

Employee demographic data (502)
Employment history (519)
Job profiles and administration (497)
Workflow for transfers, promotions, pay raises, etc. (490)
Organizational charting (422)
Organization and location management (441)
Compliance data (COBRA, OSHA, etc.) (352)
Pay calculation (475)
Support for external payroll vendors (228)
Off-cycle/On-Demand payment (16)
Benefit plan administration (445)
Direct deposit files (470)
Salary revision and increment management (376)
Reimbursement management (61)
Approval workflow (327)
Balance details (345)
Annual carry-forward and encashment (289)
View and generate pay and benefit information (520)
Update personal information (520)
View company policy documentation (370)
Employee recognition (207)
View job history (512)
Tracking of all physical assets (137)
Report builder (489)
Pre-built reports (494)
Ability to combine HR data with external data (346)
New hire portal (344)
Manager tracking tools (278)
Corporate goal setting (188)
Individual goal setting (226)
Line-of sight-visibility (168)
Performance tracking (214)
Performance plans (272)
Performance improvement plans (220)
Review status tracking (277)
Review reminders (255)
Multiple review frequency (214)
Create succession plans/pools (112)
Candidate ranking (110)
Candidate search (112)
Candidate development (107)
Job Requisition Management (291)
Company Website Posting (282)
Publish to Social Media (219)
Job Search Site Posting (257)
Duplicate Candidate Prevention (220)
Applicant Tracking (277)
Notifications and Alerts (264)

About UKG Pro (formerly Ultimate Software UltiPro)

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro (formerly Ultimate Software UltiPro) Features

Human Resource Management Features

Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)

Payroll Management Features

Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle/On-Demand payment
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureStatutory form management

Leave and Attendance Management Features

Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureAnnual carry-forward and encashment

Employee Self Service Features

Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition

Asset Management Features

Has featureTracking of all physical assets
Has featureAsset issue and transfer management
Has featureAsset return
Has featureWarranty and after-sales status maintenance contract tracking

HR Reporting Features

Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data

Integration with other HR capabilities Features

Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency

Succession Planning Features

Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development

Onboarding Features

Has featureNew hire portal
Has featureManager tracking tools

Performance and Goals Features

Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking

Recruiting / ATS Features

Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureRich Workforce Insight
Has featureOne Unified Solution
Has featureSimple, Person-Centric Tools and Experiences

UKG Pro (formerly Ultimate Software UltiPro) Integrations

Infor Learning Management, NetSuite ERP, Informatica, Certpoint, TTN learning, Ping Identity

UKG Pro (formerly Ultimate Software UltiPro) Competitors

UKG Pro (formerly Ultimate Software UltiPro) Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

UKG Pro (formerly Ultimate Software UltiPro) Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar

UKG Pro (formerly Ultimate Software UltiPro) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:UltiPro Global HCM captures country-specific localizations for over 65 countries
Supported Languages: US English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more