UKG Pro

UKG Pro Reviews

Customer Verified
Top Rated
TRUE

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-25 of 90)

Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
Training obtained at the Atlanta office is always great. The instructors are very knowledgeable about the subject matter and is open to any decisions a training participant may have regarding the topic. We recently attended the "Year-End" session and our instructor Kellie provided hand-outs and real-work examples on how to handle adjustments related to employee payroll and W2. Kellie is a great instructor and has a vast knowledge on payroll taxes, which made the 2 hour drive to Atlanta noteworthy.
Juan Osegueda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Nov 2018 Update: In-person training is a must-do for anyone wanting to get more familiar with Ultipro. Going to a live class is ideal because it allows one to network with peers in or not in your field, but more importantly you can spend time with an Ultipro expert (instructor) that has that added inside edge (knowledge) that makes one want to learn just a bit more to be at the same level as the instructor. April 2016: I've been to more than five in-person training sessions and each and every time the instruction has been superb. I had never used UltiPro prior to March 2016, but their Intro classes were so well-designed and at a reasonable pace that I was quickly able to learn the platform and even fall in love with the ease of use. Once the in-person training is complete, Ulti even has a rewards program of sorts where the classes you take rewards you with points that you can trade in for novelty items or additional specialized training and gift cards. Pretty cool!
Score 10 out of 10
Vetted Review
Verified User
Review Source

When I first started using reporting, I couldn't get what I should add in the filter of a report I was building. I went to class again to further learn what I needed to know about the filter.

To my surprise, there were a lot of clients there that wasn't familiar with the system; I guess I had the best of both worlds as I knew the system which made it easy to navigate thru the packages for reporting.

I was taught to use codes within the filter, such employment status code instead of employment status and I could customize for the recipient within the page of the report to remove the word code and reflect Employment Status.

Gregg Paulk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Great training department funny and knowledgeable made learning fun. The facilities I have attended in both Atalanta Georgia and Weston Florida are very nice and comfortable which made the learning experience very enjoyable. The classes were well thought out and training materials provided were excellent. They also provide many breaks which allowed for better retention of the material.
Brittany Moody, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have done limited in person training, but all that I have done has been top notch. The facilities are excellent and the materials they provided were very thorough. The instructors were engaging and explained the material well. They worked hard to match their instruction to the pace of learning of the class attendees, speeding up or slowing down when necessary.
February 06, 2019

Ultimate Review

Sheri Beckman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It has been several years since I attended an in-person class so things may have improved. When I did attend the class I felt like the instructor was not as knowledgeable as she could have been. I also felt like we needed more time to cover the material presented.
March 13, 2018

HR view of Ultipro

Rachel Russ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Score 10 out of 10
Vetted Review
Verified User
Review Source
In person training has always been good, however classes in New York are no longer offered which makes it difficult for us to take advantage of in person training. We strive to take advantage of the hands on training offered during the annual connections conferences
October 25, 2017

Ultimate Software Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
My personal experience with the in-person training is somewhat dated, but I found the instructors to be knowledgeable in the product/module and adept at managing the different levels/skills in the class. My only complaints at the time was the lack of availability of in-person training on the west coast and the hardware in the training rooms was horribly outdated.
Lynne Ellis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Much more worthwhile to have a person there to review the actual things that matter to you. On-line training sometimes tries to be all things to all people, and shows us things we don't care about, or will never use.
Ron Pittenger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
UltiPro has moved most of their training online which makes it very cost beneficial. When we implemented, we needed to travel for our training. It was done very well and the instructors were very proficient in carrying out the training.

UKG Pro Scorecard Summary

Feature Scorecard Summary

Human Resource Management (7)
79%
7.9
Employee demographic data (642)
85%
8.5
Employment history (668)
78%
7.8
Job profiles and administration (645)
82%
8.2
Workflow for transfers, promotions, pay raises, etc. (634)
80%
8.0
Organizational charting (560)
72%
7.2
Organization and location management (576)
80%
8.0
Compliance data (COBRA, OSHA, etc.) (455)
78%
7.8
Payroll Management (7)
83%
8.3
Pay calculation (622)
86%
8.6
Support for external payroll vendors (294)
81%
8.1
Off-cycle/On-Demand payment (148)
80%
8.0
Benefit plan administration (569)
81%
8.1
Direct deposit files (618)
90%
9.0
Salary revision and increment management (502)
84%
8.4
Reimbursement management (61)
80%
8.0
Leave and Attendance Management (3)
75%
7.5
Approval workflow (437)
75%
7.5
Balance details (458)
77%
7.7
Annual carry-forward and encashment (377)
72%
7.2
Employee Self Service (5)
83%
8.3
View and generate pay and benefit information (677)
87%
8.7
Update personal information (680)
89%
8.9
View company policy documentation (483)
81%
8.1
Employee recognition (248)
76%
7.6
View job history (666)
84%
8.4
Asset Management (1)
63%
6.3
Tracking of all physical assets (165)
63%
6.3
HR Reporting (3)
76%
7.6
Report builder (627)
77%
7.7
Pre-built reports (638)
78%
7.8
Ability to combine HR data with external data (431)
73%
7.3
Onboarding (2)
85%
8.5
New hire portal (474)
87%
8.7
Manager tracking tools (379)
83%
8.3
Performance and Goals (4)
74%
7.4
Corporate goal setting (250)
72%
7.2
Individual goal setting (306)
78%
7.8
Line-of sight-visibility (214)
72%
7.2
Performance tracking (290)
77%
7.7
Performance Management (5)
75%
7.5
Performance plans (356)
75%
7.5
Performance improvement plans (278)
71%
7.1
Review status tracking (373)
79%
7.9
Review reminders (341)
73%
7.3
Multiple review frequency (288)
76%
7.6
Succession Planning (4)
70%
7.0
Create succession plans/pools (133)
68%
6.8
Candidate ranking (138)
72%
7.2
Candidate search (138)
72%
7.2
Candidate development (132)
68%
6.8
Recruiting / ATS (7)
77%
7.7
Job Requisition Management (380)
76%
7.6
Company Website Posting (365)
84%
8.4
Publish to Social Media (285)
73%
7.3
Job Search Site Posting (339)
78%
7.8
Duplicate Candidate Prevention (282)
69%
6.9
Applicant Tracking (363)
80%
8.0
Notifications and Alerts (342)
76%
7.6

What is UKG Pro?

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

UKG Pro People CenterUKG Pro PayrollUKG Pro Mobile AppUKG Pro RecruitingUKG Pro Employee Voice

UKG Pro Videos

If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR service delivery to engagement surveys, and beyond, transform the way your people work thanks to complete insights and personalized, proactive service. Your workforce is evolving, and UKG Pro is by your side to nurture a culture that supports your values and goals, and your people’s success.
At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. Because when your people feel happy, supported, and appreciated, business is just — better.

UKG Pro Integrations

UKG Pro Competitors

UKG Pro Pricing

UKG Pro Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

What is UKG Pro?

Ultimate Software delivers cloud-based HCM solutions that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

What is UKG Pro's best feature?

Reviewers rate Direct deposit files highest, with a score of 9.

Who uses UKG Pro?

The most common users of UKG Pro are from Mid-size Companies and the Hospital & Health Care industry.