UKG Pro (formerly Ultimate Software UltiPro) Reviews

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Score 8.6 out of 100

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Reviews (1-25 of 184)

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Judy Frank | TrustRadius Reviewer
October 15, 2020

Nothing but UltiPro for me!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Online Training

8
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
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Anonymous | TrustRadius Reviewer
May 20, 2020

UltiPro Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Online Training

8
Be aware of what may be useful or what recordings may cover a lot of what you already know. I recommend using the recorded trainings rather than the live webinars unless there are specific questions you would like to ask.
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Juan Osegueda | TrustRadius Reviewer
March 04, 2020

UltiPro is now my favorite Payroll & HR Platform, hands down!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

10
Nov 2018 Update: Online training is still quite good. I've taken many virtual courses, self-directed and instructor-led and in each of these cases the content has been easy to follow, and the instructor-led classes cover a great deal of content that might be basic for some, but instructors do take the time to answer even more complex questions during class or they follow-up with you after the class has ended. In both cases, Ulti is able to come back with a strong solution to anything that cannot be immediately handled during class.

April 2016: The few courses that I've taken have been quite good. They have basic level and intermediate level, but depending on the user's comfort level with online training, online training might not be adequate for them. The great thing is that all sorts of training is featured online; a user simple needs to look for it. Otherwise, the in-class setting is available as well. Some online classes are built upon the notion that a user has already gone through some basic training, and picks up where those classes have left off.
Read Juan Osegueda's full review
Patrick Concilus | TrustRadius Reviewer
February 12, 2020

Ultireview for stamps

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
Ultimate Software wants their users to be able to utilize Ultipro's functionality and they do that brilliantly with a wide variety of FREE training classes. There are flexible, self paced classes that you can take at your leisure as well as 3-4 hour instructor led courses that allow you to learn and practice what you are learning while having an expert guide you through the different lectures. They do a great job of offering online training and executing them.
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Anonymous | TrustRadius Reviewer
February 13, 2020

UltiPro is Great!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

10
The training is very good, plus there are lots of materials - desk aids, quick-start videos, etc. to help you get up to speed quickly. I like the training on the new features, they are very in-depth and help you use the system to its fullest. There are so many options for training it fits everyone's learning style.
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Anonymous | TrustRadius Reviewer
March 05, 2020

Needs some work but doable.

Score 3 out of 10
Vetted Review
Verified User
Review Source

Online Training

6
Again, who has time for 17 hours of training when you are working your regular day job PLUS trying to implement a product with data integrity.
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Kathy Logan | TrustRadius Reviewer
August 23, 2019

Payday

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

8
It is very good but would be better if it were easier to ask questions, especially after the class in a real case scenario.
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Angela Robinson | TrustRadius Reviewer
April 22, 2019

Ultimate - People First

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

10

Ultimate has a Learning Pathway for all users and Learning Pathways are visual representations of the courses you should complete to learn about various feature areas. Each pathway is made up of a series of journeys, which are groupings of courses. The journeys are sequential and gradually strengthen your knowledge.

All courses currently available for enrollment in UltiUniversity. It includes course descriptions, delivery method, and duration, and is grouped by UltiPro feature areas. This is a great way to browse through all courses available to customers. There is also a search feature available.

Read Angela Robinson's full review
Jack Klott, SHRM-SCP | TrustRadius Reviewer
March 22, 2019

UltiPro changed my payroll life!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

8

The online training experience while we were going through implementation was decent. The environment at that time was a virtual environment and was somewhat difficult to set up on our secure network. However, once the details of the environment were taken care of, the training itself was good. There was a lot of information covered during those training sessions, and we were not yet in our actual environment yet, so it was challenging to visualize the information that was being discussed.


Today, they have done away with the virtual environment for the training and they are doing everything via WebEx and in a sandbox environment with a user name and password provided to you during the training session. It is much easier to attend these sessions. There are also self paced training sessions that are very helpful for those that don't have the time during the day to attend a 2-3 hour training session.

Read Jack Klott, SHRM-SCP's full review
Jessica Humphreys, CPP | TrustRadius Reviewer
March 22, 2019

UltiPro Rocks!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

10
UltiPro offers excellent customer training on their solution. They are always on top of trend and constantly communicate training opportunities to help customers utilize the solution as effectively as possible.
Read Jessica Humphreys, CPP's full review
Robert W. Staples, III., P.E. | TrustRadius Reviewer
February 06, 2019

UltiPro Core HR/Payroll and UTM Solution Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
There is a whole website dedicated to training with UltiPro and they have coined it UltiUniversity. You have the option to take self-paced training where you listen and watch videos or you can take an online instructor-led course and ask questions throughout the training. I think both methods with UltiPro work well and I would highly recommend going with what you prefer.
Read Robert W. Staples, III., P.E.'s full review
Gregg Paulk | TrustRadius Reviewer
November 21, 2018

UltiPro - is the Ultimate performer

Score 10 out of 10
Vetted Review
Verified User
Review Source

Online Training

10
The training options are well thought out and easy to participate very comprehensive and many options to choose from for training. Onsite at one of their locations, On line live instructor let or recorded webinars. There are also built in videos for our end user to access and learn on their own. This has allowed for quick adoption of many new features in Ulti so our ROI was realized much faster
Read Gregg Paulk's full review
Brittany Moody, SHRM-CP | TrustRadius Reviewer
February 08, 2019

UltiPro: The Gateway to a Paperless HR Department

Score 9 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
The training provided is very thorough and is available in abundance. They have a lot of different ways to learn as well. You can do in person training, web training, look at job aids, read message boards or look at white papers. They offer a multitude of webinars to keep you up to date on everything going on.
Read Brittany Moody, SHRM-CP's full review
Sheri Beckman | TrustRadius Reviewer
February 06, 2019

Ultimate Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Online Training

9
UltiUniversity site is VERY thorough and covers a vast array of topics. I like that there are different learning methods available such as videos, webinars and white sheets.
Read Sheri Beckman's full review

Feature Scorecard Summary

Employee demographic data (502)
8.9
Employment history (519)
8.3
Job profiles and administration (497)
8.5
Workflow for transfers, promotions, pay raises, etc. (490)
8.3
Organizational charting (422)
7.4
Organization and location management (441)
8.3
Compliance data (COBRA, OSHA, etc.) (352)
7.8
Pay calculation (475)
8.6
Support for external payroll vendors (228)
7.9
Off-cycle/On-Demand payment (16)
7.9
Benefit plan administration (445)
8.1
Direct deposit files (470)
9.2
Salary revision and increment management (376)
8.3
Reimbursement management (61)
8.6
Approval workflow (327)
7.8
Balance details (345)
7.6
Annual carry-forward and encashment (289)
7.3
View and generate pay and benefit information (520)
9.0
Update personal information (520)
9.1
View company policy documentation (370)
8.3
Employee recognition (207)
7.8
View job history (512)
8.7
Tracking of all physical assets (137)
6.9
Report builder (489)
7.9
Pre-built reports (494)
7.8
Ability to combine HR data with external data (346)
7.2
New hire portal (344)
8.6
Manager tracking tools (278)
8.4
Corporate goal setting (188)
7.5
Individual goal setting (226)
7.7
Line-of sight-visibility (168)
7.3
Performance tracking (214)
7.8
Performance plans (272)
7.6
Performance improvement plans (220)
7.5
Review status tracking (277)
8.0
Review reminders (255)
7.5
Multiple review frequency (214)
7.8
Create succession plans/pools (112)
7.1
Candidate ranking (110)
7.5
Candidate search (112)
7.6
Candidate development (107)
7.1
Job Requisition Management (291)
8.0
Company Website Posting (282)
8.4
Publish to Social Media (219)
7.9
Job Search Site Posting (257)
7.9
Duplicate Candidate Prevention (220)
7.0
Applicant Tracking (277)
8.1
Notifications and Alerts (264)
7.6

About UKG Pro (formerly Ultimate Software UltiPro)

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro (formerly Ultimate Software UltiPro) Features

Human Resource Management Features

Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)

Payroll Management Features

Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle/On-Demand payment
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureStatutory form management

Leave and Attendance Management Features

Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureAnnual carry-forward and encashment

Employee Self Service Features

Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition

Asset Management Features

Has featureTracking of all physical assets
Has featureAsset issue and transfer management
Has featureAsset return
Has featureWarranty and after-sales status maintenance contract tracking

HR Reporting Features

Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data

Integration with other HR capabilities Features

Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency

Succession Planning Features

Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development

Onboarding Features

Has featureNew hire portal
Has featureManager tracking tools

Performance and Goals Features

Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking

Recruiting / ATS Features

Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureRich Workforce Insight
Has featureOne Unified Solution
Has featureSimple, Person-Centric Tools and Experiences

UKG Pro (formerly Ultimate Software UltiPro) Integrations

Infor Learning Management, NetSuite, Informatica, Certpoint, TTN learning, Ping Identity

UKG Pro (formerly Ultimate Software UltiPro) Competitors

UKG Pro (formerly Ultimate Software UltiPro) Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

UKG Pro (formerly Ultimate Software UltiPro) Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

UKG Pro (formerly Ultimate Software UltiPro) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:UltiPro Global HCM captures country-specific localizations for over 65 countries
Supported Languages: US English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more