UKG Pro

UKG Pro

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Top Rated
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Score 8.2 out of 100
Top Rated
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UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
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Recent Reviews

Best System Ever!!

8 out of 10
November 28, 2022
I use UKG Pro for checking in/checking out/lunch etc. I also use to prepare our payroll for all of our employees. We run many reports that …
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Feedback on UKG Pro

9 out of 10
November 15, 2022
We currently use UKG Pro as our system of record for HR and Payroll processing. We use it for reporting purposes to provide data and …
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HCMS UKG Pro

9 out of 10
November 15, 2022
Implementing UKG formerly Ultimate was the first full HCMS for the organization, this was a large undertaking as we were implementing the …
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UKG is for the Pros!

9 out of 10
November 01, 2022
We use it as a means to track employee information, conduct data feed imports, and running reports, and conducting our payroll operations. …
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How UKG Pro Differs From Its Competitors

Centralization

We have been able to use UKG Pro to help minimize the manual processes in HR, payroll, benefits and onboarding. It has helped save time with file feeds to vendors, onboarding new employees, and benefit administration. We were using a couple different companies for recruiting before but we were …
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Centralization

Using the performance area was a good centralization for our company. Payroll set ups make it easy for auditing and preparing the companies payroll. For a company that has around 2700 employees, and only have 1 payroll admin processing is a plus to the systems functions.
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Centralization

With UKG Pro being our system of record, all of our HR data is in one place for our users and administrators to access. It used to be where our users kept HR data at their individual sites and each site having their own process. Now, managers and administrators can access that data in one place, …
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Centralization

We have centralized the actual processing of payroll across multiple sites. We have been able to administer performance reviews for all necessary groups of associates.
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Centralization

Workforce Management, Compensation Management, Performance Review Management, Benefits Administration, Payroll, ATS.
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Centralization

Keeping employee's engaged in what they are working on. Meaning allowing our employee to truly focus on their job rather trying to learn how to work with a system.
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Centralization

Centralizing and utilizing manager self-service, having managers go in to put in job changes for their employees. Managers find it easy to use, and the HR department [doesn't] have to deal with paper forms for changing employee department or job title anymore.
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Centralization

I think the PTO tracking was the last function we implemented in our organization due to the state mandates to display the employee's PTO on their paystubs and that has been super helpful to us as HR to have a quick glance in the system.
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Centralization

The ability to track employee data throughout the rest of our other systems. Our UKG is integrated to receive data from other disclosed systems that we use in order to better manage our employee records. The centralization of this has helped our productivity immensely as it shorten our time …
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Centralization

All of our HR functions are centralized. We do not have a decentralized HR function, so we manage all aspects of the system. What UKG Pro allowed us to do was to maintain our preferred method of operation while improving our functionality and service levels for our staff. This is the benefit that …
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Centralization

Benefits, Payroll, Onboarding, Offboarding. Great HRIS/payroll system! The best HRIS I have ever used in the last 3 years in the HR field. We have very few issues or challenges. When Payroll is open, it takes time to upload spreadsheets or slows the system. However, we've learned to upload the …
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Centralization

I believe the education and enrollment of benefits have been huge for us. Again, we have 18 locations, and it has been very difficult to announce and educate all of our employees on changes or new benefits. This program has given us the opportunity to do so, and it has been eye-opening for …
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Centralization

Payroll expense and processing have been the two characteristics (modules) of the program that has allowed us to see our expenses, understand the interactions/integrations with other entities, and communicate with everyone throughout the integration process.
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Centralization

UKG Pro has many different "Gateways" that allow all ATS/Onboarding/Employee matters to occur under its UKG umbrella. You can use UKG for all HR/Recruitment related matters without needing additional sources/applications to do so.
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Centralization

Since implementing UKG we are able to manage the following through one centralized platform: Employee file management, Recruiting, Onboarding, Employee communication, Payroll, Performance management and Analytics
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Centralization

We have centralized virtually all of our human resources, payroll, benefits, and related process since implementing UKG Pro. Previously time & attendance, payroll, and many HR processes were de-centralized at each subsidiary. These are now all handled at headquarters effectively, consistently, and …
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Centralization

HR policies are no implemented at all of our buildings which has led to consistency, but more importantly, it has pushed the work down out of HR to the employee to self-manage or given the manager the tools they need to manage the employee's time and wages quickly and easily.
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Centralization

We were able to go from a hand written Personnel Action Form for employee job/salary/earnings/terminations changes to a fully paperless system using the Manager & Employee Self-Service feature. The ability to create conditional workflow to the business processes makes all the diference.
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Centralization

We have been able to centralize payroll, benefits enrollment for life events and open enrollment, onboarding, offboarding, and recruiting. It has made it so we can keep all of our HR processes within one centralized location.
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Centralization

UKG Pro is our system of record for people data. Almost everything we do on the people side is housed here. This allows employees and managers to feel confident that they can locate the data they need in one place.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (731)
    8.9
    89%
  • View and generate pay and benefit information (727)
    8.9
    89%
  • View job history (715)
    8.8
    88%
  • Employment history (717)
    8.4
    84%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

User Review: UKG Pro Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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N/A
Unavailable

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.ultimatesoftware.com/contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

34 people want pricing too

Alternatives Pricing

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Zenefits?

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

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Product Demos

Meet UKG Pro, created to transform your global workforce
01:03
At UKG, our purpose is people
01:08
What do Reviewers Think of UKG Pro?
04:57
Which is better for you: UKG or ADP? (small and mid-sized companies)
05:21
Is UKG Pro your answer to workforce management? An overview
04:10
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Features Scorecard

Human Resource Management

8.1
81%

Payroll Management

8.5
85%

Leave and Attendance Management

7.8
78%

Employee Self Service

8.6
86%

Asset Management

7.4
74%

HR Reporting

7.2
72%

Onboarding

8.2
82%

Performance and Goals

7.7
77%

Performance Management

8.1
81%

Succession Planning

7.4
74%

Recruiting / ATS

8.1
81%
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Product Details

What is UKG Pro?

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR s...
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At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations acr...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.

UKG Pro Integrations

UKG Pro Competitors

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.
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Comparisons

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Reviews

(1-25 of 202)
Companies can't remove reviews or game the system. Here's why
Jack Klott, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

The online training experience while we were going through implementation was decent. The environment at that time was a virtual environment and was somewhat difficult to set up on our secure network. However, once the details of the environment were taken care of, the training itself was good. There was a lot of information covered during those training sessions, and we were not yet in our actual environment yet, so it was challenging to visualize the information that was being discussed.

Today, they have done away with the virtual environment for the training and they are doing everything via WebEx and in a sandbox environment with a user name and password provided to you during the training session. It is much easier to attend these sessions. There are also self paced training sessions that are very helpful for those that don't have the time during the day to attend a 2-3 hour training session.

August 05, 2021

UKG Pro

Score 10 out of 10
Vetted Review
Verified User
UKG has a wealth of features and capabilities. Depending on complexity of your organization, it is helpful to setup initial parameters appropriately so system processes transactions in desired manner.
Score 10 out of 10
Vetted Review
Verified User
UltiPro training programs are great. They (Ultimate Software support team) are always updating and improving their training delivery strategies to ensure that all users get the assistance or the help they need to complete a task, process, or transaction. UltiPro Job Aids are also very good learning tools, but our favorite training tool is the ULTI Quick Tours; they are outstanding. The Quick Tours are step-by-step interactive videos for specific features, functions, or transactions; the average time for each interactive tour is 5 – 10 minutes. We promote the Quick Tours in our GFB Quick Guide To Accessing & Maintaining Your HRMS Account hand-outs.
April 15, 2021

Great Payroll Vendor

Score 9 out of 10
Vetted Review
Verified User
Very robust catalog available. The only downfall is that it can be hard to find a specific portion of a video if you have a small question and dont need a full overview of the process/product.
April 15, 2021

My Ulti Experience

Laura Croft | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I think they train you when you implement a product but it's a standard training for everyone. If you want more in-depth assistance in setting up a module or questions once you get it going, you are out of luck.
February 18, 2021

UltiPro is Great!

Score 10 out of 10
Vetted Review
Verified User
The training is very good, plus there are lots of materials - desk aids, quick-start videos, etc. to help you get up to speed quickly. I like the training on the new features, they are very in-depth and help you use the system to its fullest. There are so many options for training it fits everyone's learning style.
Don Griffin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The training includes examples of general processes as well as specific things one might encounter in work flows. The trainers, though covering many different topics in many different sessions, are skilled facilitators and manage their "classrooms" well. Length of live presentations has been good and graphics effective and interesting. Many of the sessions are delivered "just in time" for system upgrades or process changes so they contain the "latest and greatest" information.
Score 10 out of 10
Vetted Review
Verified User
When taking online courses or webinars, I appreciate the basic outline of the new system/process but the training is very fast paced. I actually use the webinar trainings as an FYI and then I have to research it further. It may be intended that way but they shouldn't get so far in the weeds on the webinar if that's the case. It's as if they dangle the carrot and if you learn on the fly, then you benefit from the training. Just my learning style.
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