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Score 8.4 out of 100
Top Rated


Recent Reviews

Great HRIS and payroll system!

9 out of 10
June 24, 2022
UKG Pro (formerly Ultimate Software UltiPro) is being used as our HRIS and payroll system across the whole organization. The business …
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UKG value not ideal

2 out of 10
March 31, 2022
UKG was our first HRIS system, before them we were completely paper-based. We implemented with them in 2017 at first only using Time …
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UKG Pro Thoughts

8 out of 10
March 11, 2022
We use UKG Pro as a full HRIS platform at our nonprofit organization. We use it for recruiting, payroll, benefits administration, learning …
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Makes Payroll Processing Easy

8 out of 10
January 20, 2022
UKG Pro has allowed for a cohesive system that encompasses all aspects of HR, including recruiting, onboarding, payroll, compensation, …
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OMG!! I love UKG!

9 out of 10
January 13, 2022
UKG has been a wonderful all-in-one tool. We use it for timekeeping, goal setting, self-assessments, and reviews. My hourly team uses the …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features

Update personal information (707)


View and generate pay and benefit information (704)


View job history (692)


Employment history (692)


Reviewer Pros & Cons

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Video Reviews

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View all pricing

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

Features Scorecard

Human Resource Management


Payroll Management


Leave and Attendance Management


Employee Self Service


Asset Management


HR Reporting




Performance and Goals


Performance Management


Succession Planning


Recruiting / ATS


Product Details

What is UKG Pro?

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

UKG Pro People CenterUKG Pro PayrollUKG Pro Mobile AppUKG Pro RecruitingUKG Pro Employee Voice

UKG Pro Videos

If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR s...
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At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations acr...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.

UKG Pro Integrations

UKG Pro Competitors

UKG Pro Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more


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Frequently Asked Questions

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

What is UKG Pro's best feature?

Reviewers rate Pay calculation and Direct deposit files and Update personal information highest, with a score of 9.

Who uses UKG Pro?

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.


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Score 9 out of 10
Vetted Review
Verified User
Review Source
Great HRIS/payroll system! The best HRIS I have every used in my 20 years in the HR field. All pages load quickly, all employee data is at my fingertips when I need to access it. Reporting is great.
Score 10 out of 10
Vetted Review
Verified User
Review Source
UltiPro performs well. Reports run quickly and autogenerated reports are dependable and can be automatically sent to a defined list of employees or management. Integrations are easy to setup and are dependable. Overall, the system runs as expected and is easy to navigate. Since implementing UltiPro the HR department is viewed as a partner versus an administrative necessity.
Jack Klott, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The response time is always very good within the UltiPro portal. We have very little issues or challenges with performance or latency within our portal. Reports, depending on the level and the amount of data being collected, perform very well. If you have several queries being run within the report with a very large amount of data being produced, there can sometimes be a delay. However, we've learned to have those reports delivered to us via email and on a schedule.
Our integrations do not have any impact on the performance of either UltiPro or the other systems that are integrated.
October 19, 2021


Julie A. Kelly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's great, but not perfect. As stated previously, integration with Lever hasn't been without glitches, some reports we'd like haven't been readily available, and I know HR has had a few other issues with customer service.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The system is laid out very well, for the most part. If more improvement was made to the reporting capabilities, or at least training programs thereof, it would increase the value significantly. Overall, the system only has a few flaws and is reasonably priced, depending on the size of the organization.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The system has been very fast, system and files integrations have been quite seamless, and system downtime has been minimal. It has been very reliable overall! The security of the system is also top notch.
Score 9 out of 10
Vetted Review
Verified User
Review Source
In general, we have had success with pages and reports loading quickly within UKG Pro, giving us quick access to data. However, over the last several months, we have seen a slow down in the system - specifically with reports in business intelligence. When we submitted a customer support case, we were told that it was a system issue and upcoming updates would fix it.