UKG Pro

UKG Pro Reviews

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February 18, 2021

UltiPro is Great!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We just brought a new company on and trained the HR users, and it was remarkable how quickly people got comfortable in the system and became confident in performing their tasks, even though they were converting from a system where they were not allowed to do things in the system. It really illustrated to me how easy UltiPro is to use.
Juan Osegueda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Jack Klott, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The usability of this product is super! Good flow for the navigation, good layout for employees to understand. It does take some training for your employees to figure out some of the features, but those that get used to technology quickly will have no problems. You'll need to spend more time with your late adopters of technology.
March 22, 2019

UltiPro Rocks!

Jessica Humphreys, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
UltiPro provides a very user friendly solution that is easy to navigate. The workflow within the system also allows HR to be in the know what information is being updated and set approvals on the workflow. In addition, the new mobile app allows employees to easily view pay, time off, and edit/update their personal information.
February 05, 2019

UltiPro won me over!

Bethany Vann | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
In general, UltiPro is easy to use from a standard user perspective. The interfaces are fairly straightforward. However, as I tell people in my training classes: "UtiPro is both very smart and very stupid: It's smart because it does exactly what you tell it to do. But it's stupid because it does exactly what you tell it to do - and some times isn't smart enough to know that's bad."

UKG Pro Scorecard Summary

Feature Scorecard Summary

Human Resource Management (7)
79%
7.9
Employee demographic data (642)
85%
8.5
Employment history (668)
78%
7.8
Job profiles and administration (645)
82%
8.2
Workflow for transfers, promotions, pay raises, etc. (634)
80%
8.0
Organizational charting (560)
72%
7.2
Organization and location management (576)
80%
8.0
Compliance data (COBRA, OSHA, etc.) (455)
78%
7.8
Payroll Management (7)
83%
8.3
Pay calculation (622)
86%
8.6
Support for external payroll vendors (294)
81%
8.1
Off-cycle/On-Demand payment (148)
80%
8.0
Benefit plan administration (569)
81%
8.1
Direct deposit files (618)
90%
9.0
Salary revision and increment management (502)
84%
8.4
Reimbursement management (61)
80%
8.0
Leave and Attendance Management (3)
75%
7.5
Approval workflow (437)
75%
7.5
Balance details (458)
77%
7.7
Annual carry-forward and encashment (377)
72%
7.2
Employee Self Service (5)
83%
8.3
View and generate pay and benefit information (677)
87%
8.7
Update personal information (680)
89%
8.9
View company policy documentation (483)
81%
8.1
Employee recognition (248)
76%
7.6
View job history (666)
84%
8.4
Asset Management (1)
63%
6.3
Tracking of all physical assets (165)
63%
6.3
HR Reporting (3)
76%
7.6
Report builder (627)
77%
7.7
Pre-built reports (638)
78%
7.8
Ability to combine HR data with external data (431)
73%
7.3
Onboarding (2)
85%
8.5
New hire portal (474)
87%
8.7
Manager tracking tools (379)
83%
8.3
Performance and Goals (4)
74%
7.4
Corporate goal setting (250)
72%
7.2
Individual goal setting (306)
78%
7.8
Line-of sight-visibility (214)
72%
7.2
Performance tracking (290)
77%
7.7
Performance Management (5)
75%
7.5
Performance plans (356)
75%
7.5
Performance improvement plans (278)
71%
7.1
Review status tracking (373)
79%
7.9
Review reminders (341)
73%
7.3
Multiple review frequency (288)
76%
7.6
Succession Planning (4)
70%
7.0
Create succession plans/pools (133)
68%
6.8
Candidate ranking (138)
72%
7.2
Candidate search (138)
72%
7.2
Candidate development (132)
68%
6.8
Recruiting / ATS (7)
77%
7.7
Job Requisition Management (380)
76%
7.6
Company Website Posting (365)
84%
8.4
Publish to Social Media (285)
73%
7.3
Job Search Site Posting (339)
78%
7.8
Duplicate Candidate Prevention (282)
69%
6.9
Applicant Tracking (363)
80%
8.0
Notifications and Alerts (342)
76%
7.6

What is UKG Pro?

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

UKG Pro People CenterUKG Pro PayrollUKG Pro Mobile AppUKG Pro RecruitingUKG Pro Employee Voice

UKG Pro Videos

If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR service delivery to engagement surveys, and beyond, transform the way your people work thanks to complete insights and personalized, proactive service. Your workforce is evolving, and UKG Pro is by your side to nurture a culture that supports your values and goals, and your people’s success.
At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. Because when your people feel happy, supported, and appreciated, business is just — better.

UKG Pro Integrations

UKG Pro Competitors

UKG Pro Pricing

UKG Pro Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

What is UKG Pro?

Ultimate Software delivers cloud-based HCM solutions that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

What is UKG Pro's best feature?

Reviewers rate Direct deposit files highest, with a score of 9.

Who uses UKG Pro?

The most common users of UKG Pro are from Mid-size Companies and the Hospital & Health Care industry.