Return to navigation
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.Read more
Read all reviews
I use UKG Pro for checking in/checking out/lunch etc. I also use to prepare our payroll for all of our employees. We run many reports that …
I use UKG Pro mainly for Benefits Administration. It helps with handling everything from open enrollment elections to managing vendor file …
Currently use OKG Pro for HR/Payroll. Also use Kronos WFC for timekeeping and are in the final phases of implementing UKG Dimensions. I am …
We currently use UKG Pro as our system of record for HR and Payroll processing. We use it for reporting purposes to provide data and …
TWM currently uses UKG Pro to upload employee data into UKG Dimensions where we use the Time & Attendance application. The problems the …
Implementing UKG formerly Ultimate was the first full HCMS for the organization, this was a large undertaking as we were implementing the …
I am a system administrator for our company so I have involvement in a lot of the day to day use of the system. However, my main …
It is used as our person of record system, recruiting, onboarding, talent management, compensation management, and other areas. It …
We use UKG Pro as our HCM system for payroll, performance review, compensation management, and benefits. It is really an industry leader …
UKG Pro has made payroll run smoothly since we first implemented it. It cut down on our run time to allow us to focus on truly analyzing …
Streamlining business processes and ensuring workforce compliance. We do our best to optimize and fully utilize our solution to ensure …
We use UKG Pro as our HRMS, we use it from Recruiting to Onboarding and throughout the entire employee tenure with the company, and we …
We had Namely as our previous payroll vendor and we were extremely disappointed in their services. Then when we came on board with UKG, it …
We use it as a means to track employee information, conduct data feed imports, and running reports, and conducting our payroll operations. …
UKG Pro is our HRMS, and we use it for recruiting, onboarding, payroll, administration, time, leave, and benefits. We will be adding …
We have been able to use UKG Pro to help minimize the manual processes in HR, payroll, benefits and onboarding. It has helped save time with file feeds to vendors, onboarding new employees, and benefit administration. We were using a couple different companies for recruiting before but we were …
Using the performance area was a good centralization for our company. Payroll set ups make it easy for auditing and preparing the companies payroll. For a company that has around 2700 employees, and only have 1 payroll admin processing is a plus to the systems functions.
With UKG Pro being our system of record, all of our HR data is in one place for our users and administrators to access. It used to be where our users kept HR data at their individual sites and each site having their own process. Now, managers and administrators can access that data in one place, …
I'm not sure as our parent company is much closer to this information
All functions have been centralized with the exception of coaching and document management.
Recently brought recruiting and onboarding on which has been a game changer for the ease of admin for whole life cycle of the employee
We have centralized the actual processing of payroll across multiple sites. We have been able to administer performance reviews for all necessary groups of associates.
Workforce Management, Compensation Management, Performance Review Management, Benefits Administration, Payroll, ATS.
Keeping employee's engaged in what they are working on. Meaning allowing our employee to truly focus on their job rather trying to learn how to work with a system.
Centralizing and utilizing manager self-service, having managers go in to put in job changes for their employees. Managers find it easy to use, and the HR department [doesn't] have to deal with paper forms for changing employee department or job title anymore.
I think the PTO tracking was the last function we implemented in our organization due to the state mandates to display the employee's PTO on their paystubs and that has been super helpful to us as HR to have a quick glance in the system.
The ability to track employee data throughout the rest of our other systems. Our UKG is integrated to receive data from other disclosed systems that we use in order to better manage our employee records. The centralization of this has helped our productivity immensely as it shorten our time …
All of our HR functions are centralized. We do not have a decentralized HR function, so we manage all aspects of the system. What UKG Pro allowed us to do was to maintain our preferred method of operation while improving our functionality and service levels for our staff. This is the benefit that …
Benefits, Payroll, Onboarding, Offboarding. Great HRIS/payroll system! The best HRIS I have ever used in the last 3 years in the HR field. We have very few issues or challenges. When Payroll is open, it takes time to upload spreadsheets or slows the system. However, we've learned to upload the …
I believe the education and enrollment of benefits have been huge for us. Again, we have 18 locations, and it has been very difficult to announce and educate all of our employees on changes or new benefits. This program has given us the opportunity to do so, and it has been eye-opening for …
Payroll expense and processing have been the two characteristics (modules) of the program that has allowed us to see our expenses, understand the interactions/integrations with other entities, and communicate with everyone throughout the integration process.
Most of the HR functions! Benefits, Recruitment, Onboarding, Performance Mgmt, and to some extent our Employee Relations.
UKG Pro has many different "Gateways" that allow all ATS/Onboarding/Employee matters to occur under its UKG umbrella. You can use UKG for all HR/Recruitment related matters without needing additional sources/applications to do so.
Since implementing UKG we are able to manage the following through one centralized platform: Employee file management, Recruiting, Onboarding, Employee communication, Payroll, Performance management and Analytics
We have centralized virtually all of our human resources, payroll, benefits, and related process since implementing UKG Pro. Previously time & attendance, payroll, and many HR processes were de-centralized at each subsidiary. These are now all handled at headquarters effectively, consistently, and …
HR policies are no implemented at all of our buildings which has led to consistency, but more importantly, it has pushed the work down out of HR to the employee to self-manage or given the manager the tools they need to manage the employee's time and wages quickly and easily.
We were able to go from a hand written Personnel Action Form for employee job/salary/earnings/terminations changes to a fully paperless system using the Manager & Employee Self-Service feature. The ability to create conditional workflow to the business processes makes all the diference.
We have been able to centralize payroll, benefits enrollment for life events and open enrollment, onboarding, offboarding, and recruiting. It has made it so we can keep all of our HR processes within one centralized location.
Benefits, payroll, compensation, onboarding, and off-boarding have been centralized.
UKG Pro is our system of record for people data. Almost everything we do on the people side is housed here. This allows employees and managers to feel confident that they can locate the data they need in one place.
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
- Update personal information (731)8.989%
- View and generate pay and benefit information (727)8.989%
- View job history (715)8.888%
- Employment history (717)8.484%
User Review: UKG Pro Relieves Work Load By Employee Self Service Feature
Return to navigation
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.ultimatesoftware.com/contact…
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
34 people want pricing too
Return to navigation
Meet UKG Pro, created to transform your global workforce
At UKG, our purpose is people
What do Reviewers Think of UKG Pro?
Which is better for you: UKG or ADP? (small and mid-sized companies)
Is UKG Pro your answer to workforce management? An overview
Return to navigation
Return to navigation
UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Statutory form management
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
- Supported: New hire portal
- Supported: Manager tracking tools
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
- Supported: Rich Workforce Insight
- Supported: One Unified Solution
- Supported: Simple, Person-Centric Tools and Experiences
If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR s...Show More
At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations acr...Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
|Deployment Types||Software as a Service (SaaS), Cloud, or Web-Based|
|Mobile Application||Apple iOS, Android, Windows Phone, Blackberry, Mobile Web|
|Supported Countries||UltiPro Global HCM captures country-specific localizations for over 65 countries|
|Supported Languages||US English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more|
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
Reviewers rate Direct deposit files highest, with a score of 9.
The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.
Return to navigation
Companies can't remove reviews or game the system. Here's why
It's just an Awesome system.
I think it is one of the most easy to use and learn systems out there (I may be biased since I have only used UKG Pro). It is highly transferable to other companies and easy to apply the knowledge. It is also easy to teach others how to best utilize the system as well.
As stated in other areas, the UKG Pro system is a easy navigated system. From an administrative approach, setting up the system for your companies needs is a user friendly experience. Easy menus that bring you to your desired location. Great SSO features for staff to use and make it easier to log into the system. Also a nice security area by using IP filtering and allowing limited access outside of that range.
Well it helps that I used to be a customer using the product and a former EE of UKG so I know how the product works, the good and the ugly sides of it and what they could do better. Overall, it is a great product but no system is perfect.
In my opinion, the UKG Pro suite is pretty user friendly for the end user
The system is user friendly and does not require the user to be overly tech savy.
User friendly in most aspects - Business Intelligence is the hardest thing for me personally to wrap my brain around
UKG Pro is very usable. From the employee's perspective, it is easy to use and gets the relevant information needed easily.
The current products we are using have some good feedback and also some areas need to have some improvement. Compensation Management, Performance Review Management, People Analytics, and Dimensions are really good and easy to manage. Payroll processing, standard reports, ATS, and onboarding still have room for improvement. I am wondering if there is a multi-company processing for payroll, that will be a cost/time saver for the payroll team.
UKG Pro gives delivering great products that are easy to use.
I feel like, for the most part, UKG Pro has done well. There are hiccups here and there but for the most part it's easy to use.
UKG Pro is very user-friendly in general. Most employees find self-service easy to use. Managers who started to use manager self-service also commented on how easy it is. However, it has not been the best from the Admin side, the way the approval path is set up can be limited, we don't have a way to cascade the approval upwards.
Our employees have advised that they like the platform and we're hoping for increased engagement as opposed to the previous vendor. The employees are aware of some of the features and think Model my pay is one of the best features and use it on a regular basis.
It could be because I'm still fairly new to the system itself, but I gave it an 8 because while I am understanding of the potential UKG can do for our organization it can be difficult to utilize for new users without the proper training. That being said, I am excited to keep building experience with this system and am looking forward to the progress.
I think, in general, UKG Pro is very user-friendly. They offer a lot of useful options, including a very robust app for both iPhone and Android. Most employees have no problem accessing their time entry, their leave requests, and their payment information. And the administration of most parts of the system is very straightforward.
I give this high rating because It's really easy to use and figure out how it works. In my opinion, it is more organized on the web than the app (smartphone), but still, the software is easy to get around and find what you're looking for. A very user-friendly product that upgrades continually for the better.
I was impressed from the beginning of our implementation to the actual rollout with how hard the UKG team worked to have perfection. I am now excited that we are adding the new scheduling feature that will bring our program to the next level for both our managers and employees. I love the fact the UKG is always striving to be the best and most innovative.
Once we were able to get on the same page with the product and all that it offered, it made it so much easier to continue adding each of the other modules that we wanted to use and needed to use. The data flow is so much easier once you've gotten in and are using it as you grow within it.
Very user-friendly. Menus and features are easy on the eyes. Information is in the organization in logical locations and with names that make sense.
Easy to understand and use system. Even beginners can understand and use the product.
Overall it has a pretty good user face and makes it easy to track candidates as well as current/previous employees. There are also a lot of useful features in UKG for the HR side - including benefits/leaves/payroll, etc. Having multiple different gateways inside of UKG itself is useful because they all talk to each other, which makes it easy to input and move information.
While we are happy with the product, there's always room for improvement and we are looking forward to all that UKG has planned for the future.
UKG Pro is very user-friendly, has a consistent interface across the web and mobile applications, and provides a wealth of functionality, configuration, and analytics.
It's really easy to use and figure out how all the different functions are ingratiated together for users to help with the workflow; many different functions can all be easily accessed as well. I have found that I understand our own processes much better when using UKG because of how it appears within the system.
Whether it is on the website or on the app, the software is easy to get around in and find what you're looking for. The process is intuitive and finding the data for employees is very quick.