Overview
What is UKG Pro?
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
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How UKG Pro Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Video Reviews
1 video
UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is UKG Pro?
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.
UKG Pro Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Additional Features
- Supported: Rich Workforce Insight
- Supported: One Unified Solution
- Supported: Simple, Person-Centric Tools and Experiences
UKG Pro Screenshots
UKG Pro Videos
UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
Show More UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
Show More We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour
UKG Pro Integrations
UKG Pro Competitors
UKG Pro Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | UltiPro Global HCM captures country-specific localizations for over 65 countries |
Supported Languages | US English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more |
UKG Pro Downloadables
- UKG Pro People Center - Connecting users with the information and tools needed to work more effectively.
- Human Capital Management Buyer's Guide - How to find the best-fit solution for an organization.
- Top 10 HRIS Challenges and How to Solve Them
- UKG Pro Employee Voice - Understand what employees are saying and how they truly feel about the workplace.
- Better Together: The Shared Future for HCM and Workforce Management
Frequently Asked Questions
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.
Reviewers rate Direct deposit files highest, with a score of 9.3.
The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews From Top Reviewers
(1-5 of 947)
UKG is a Full Suite of Powerful HRIS Products.
Rating: 8 out of 10
November 28, 2024
CM
Vetted Review
Verified User
3 years of experience
- Document organization and filing.
- Business workflows and processes.
- Scheduling and timekeeping.
- Benefits administration.
Cons
- None of the various modules are fully integrated.
- API interfaces sometimes fail.
- Some products, such as the HRSD, don't have a clear road map.
UKG Pro - Love it
Rating: 9 out of 10
November 26, 2024
MG
Vetted Review
Verified User
2 years of experience
- Pending Pay Items.
- Tax Calculations.
- Importing Salary changes.
- Reporting
Cons
- Web Imports could be simplified.
- More Canadian instructions for year end that are clearer.
- Manual YTD Adjustments - making corrections from a prior pay group.
UKG Aspire PRO HCM review.
Rating: 9 out of 10
November 26, 2024
SG
Vetted Review
Verified User
18 years of experience
- Payroll is consistent.
- Performance management is easily done by a vast range of employees.
- Once established data exchange work flawlessly.
Cons
- Onboarding and recruiting need an environment that is more stable and dependable.
- Core Benefits could be enhanced to allow OE and LE events via the mobile app.
- Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
- Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
With UKG Pro, We're not just Surviving, We're Thriving!
Rating: 9 out of 10
November 25, 2024
JT
Vetted Review
Verified User
10 years of experience
- Continuous product development
- Listen to their customers ever changing needs
- Give customers a community to belong and share in product solutions
Cons
- Offer a fully integrated reporting solution that pulls from all modules versus a separate analytics tool in each module.
- Ability to use the ideas UKG Pro presents without being forced into specific modules. Ex Provide a Learning space where ANY learning platform the customer chooses plugs in, a Recruiting/Onboarding Space where ANY platform will plug in, EE Engagement, Performance, ... then the data connects to the data points within the architecture. With this model, anyone would be able to use the Career Designer versus limited to only those who have the perfect combination of products. This is just an example. Many times the products are created by UKG Pro that are amazing, then comes the "You must have A, B, C, D modules to use it" which excludes many customers and limits UKG Pro's selling potential.
- At my last organization, we had what was formerly referred to as a "Global" account rep. This person had very limited amount of clients, we met on every case. They delegated our cases immediately in products outside of core to the same team member from that product. Our response time was usually less than one day. It was the best customer service I have had in 10 years as a client. Why is this model not looked at for everyone versus 3 different reps. This one person handled everything except sales. IT was beautiful. We met weekly. We never had cases go beyond a few days unless a JIRA was in play. Customer Service matters so much where many companies sell similar technology.
- Org Chart - Executives would like the ability to stage movement and budget to see what the org would look like in a reorg planning. There is no ability to move, rearrange, export to different applications like PowerPoint.
UKG Pro Employee and Admin Review
Rating: 7 out of 10
November 21, 2024
NS
Vetted Review
Verified User
2 years of experience
- Timecard tracking and adjustments
- Scheduling
- Employee time-off requests
Cons
- Punch-in and punch-out
- Login system
- Shift requests/cover requests