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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Awards

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Video Reviews

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UKG Pro Review: Relieves Work Load By Employee Self Service Feature
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.3
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.6
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.8
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.9
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.7
Avg 8.1

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.8
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.4
Avg 7.9
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1426)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have harnessed UKG Pro for an array of HR functions which includes managing payroll, overseeing benefits administration, and facilitating human capital management. The software also manages tasks such as onboarding new employees, tracking staff time, integrating benefits into operations, and overall streamlining HR processes. Capabilities include executing payroll, managing employees, and producing BI reports. UKG Pro can also handle tasks like tax reporting and payments. UKG Pro can also promote employee performance by conducting reviews and compensation evaluations.

Employee Data Management: Users have praised the system's employee data management capabilities, which facilitate organization and access to critical information. Users appreciate features such as customizable fields and reports that enhance data visibility and decision-making processes.

Payroll Processing: Reviewers across multiple feedbacks have highlighted the payroll processing feature for its efficiency, accuracy, and user-friendly interface. Manual errors can be reduced by automating complex payroll tasks and calculations thus accelerating the entire payment process.

Flexible Configurability: Many customers have lauded the system's flexibility and configurability options, allowing them to tailor settings, fields, and rules according to their unique organizational requirements. This adaptability allows users to align the system with specific business needs, enhancing overall operational effectiveness.

Outdated User Interface: Users have criticized the software's user interface as outdated, specifically pointing out issues with design elements, confusing wording choices, and poor grouping that collectively hinder efficient navigation within the system.

Lack of Functionality: Reviewers have expressed significant dissatisfaction with the limited functionality offered by the software. Users seek additional features and capabilities to be integrated into the platform to better align with their evolving needs and requirements.

Inadequate Reporting Feature: Users have expressed their disappointment with the reporting feature, describing it as slacking in both effectiveness and user-friendliness.

Reviews

(1-25 of 234)
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Partner for Life - Setting you up for Success

Rating: 10 out of 10
November 08, 2023
BH
Vetted Review
Verified User
UKG Pro
7 years of experience
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
  • Other
Our top goals for implementing a new provider were to save money, reduce time, eliminate data errors, and eliminate disparate systems. With UKG Pro we have one unified solution satisfies HR, payroll, talent management, general ledger, tax filing, payment services, merit increases, bonus planning, performance reviews, recruiting, onboarding, etc. The Human Resources function has been able to move away from being transactional to being more strategic.

Best Solution Available for HR & Payroll

Rating: 10 out of 10
January 17, 2023
CM
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
We are already experiencing cost savings through efficiency gained by using the system and reports. We also use UltiPro for our subsidiary in New York and it allows us to review and monitor their HR/ payroll data. It is great to have both companies on the same platform. We are not 100% there yet, but eventually we could have one HR department involved with both companies and this software makes that goal possible.

FLEXcon has been using UltiPro since 2005!

Rating: 8 out of 10
December 13, 2021
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Other
No, we have a LOT more we can utilize with UltiPro. It just will take time and money (if any consulting work is needed). We still need to do MSS, expand ESS, workflows, etc. in order to make the system what we need it to be. PLUS we want to look at future initiatives like PA, succession, etc. UPDATE 2021; we have pushed to have the most things in one system to help streamline data. We have been able to accomplish most of what we want to do. still more work to be done.

UltiPro changed my payroll life!

Rating: 10 out of 10
December 13, 2021
  • Costs savings
  • Time savings
We are continuing to utilize the tools available in UltiPro to achieve our goals, both from a people standpoint and an operations standpoint. The key focus today is to hold on to our employees and to better understand what their challenges are. We are working to address those challenges through the functionality in UltiPro and giving our employees access to those tools so they can be successful.

Forward thinking

Rating: 9 out of 10
August 05, 2021
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
  • Other
We do receive most outcomes. Ultimate isn't the cheapest solution, but customer service weighs heavy for me.
Ease of use is essential and it is for the most part. As a long time customer and user of the 'back-office' solution the one click to get somewhere or to make changes is AWESOME. The use of the 'web' product you have to go thru wizards which can be many clicks to do a super simple task of changing a supervisor.

Just implemented Payroll. HRIS only before

Rating: 10 out of 10
August 04, 2021
Verified User
Vetted Review
Verified User
UKG Pro
7 years of experience
  • Costs savings
  • Time savings
We have gone almost 100% paperless since implementing Onboarding. We have also been able to schedule many data feeds and reports to allow for an automated approach.

Happy Customer

Rating: 8 out of 10
April 19, 2021
CF
Vetted Review
Verified User
UKG Pro
19 years of experience
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
I feel we have achieved all of the above except for the cost. There is a hefty cost and continues to increase each year, I feel that older customers have a continued increase each year and new companies that go on UtiliPro end up getting cheaper pricing.

Amazing UltiPro

Rating: 10 out of 10
April 16, 2021
CR
Vetted Review
Verified User
UKG Pro
5 years of experience
  • Costs savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
UltiPro is an excellent way to save money and paper. Green is always better. Having all the HR in one program is wonderful and efficient. The security of UltiPro definitely gives us a peace of mind. To know that our personal information is safe is big deal.

My Ulti Experience

Rating: 8 out of 10
April 15, 2021
LC
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Consolidating HR administration under a single solution
I'd like to see enhanced (off-boarding) we have dropped some of the modules because they were not user friendly or were way more than we could pay in the market for a better product (Perceptions, UltiPro Learning) and we are thinking about dropping benefits admin for the same reason. I think there are some things we have had success with, including hiring (recruiting/onboarding) and compensation.

Once you move to UltiPro, you are home!

Rating: 10 out of 10
March 09, 2021
AA
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Consolidating HR administration under a single solution
As a company, we are not 100% there. There is so much to leverage in UltiPro that for a smaller HR department it is hard to cover all there is to learn and explore. More training prior to launch would have proven valuable. We love the system, now we just need to increase our ability to use it to its potential.

UltiPro is Great!

Rating: 10 out of 10
February 18, 2021
Verified User
Vetted Review
Verified User
UKG Pro
4 years of experience
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
We definitely achieved significant cost savings moving to UltiPro. We achielved time savings as well because UltiPro lets us configure payroll how we want, and how it works for us. The payroll process went from 5 days to 2 days start to finish, with much more consistency. We are continuing our work to consolidate HR Admin to one solution, and should conclude the last pieces this year. Ultimate has all the modules we need to have everything on one platform.

UltiPro- HRIS system, time saver

Rating: 9 out of 10
February 18, 2021
MM
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We have saved countless hours with UltiPro and being able to make manual processes electronic. It is easier having all data in one location. Instead of having employee data in many locations, we have it all in one place. It gives you security and a peace of mind knowing that you can set different security roles to give administrators access.

Payday

Rating: 10 out of 10
February 17, 2021
KL
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We are still working on consolidating more functions but yes for the most part we have achieved this. Ultimate saves time in processing employee changes and managing our payroll department and saves us money by allowing use to implement processes which otherwise would be forced to use several vendors to achieve the same outcome. I have great security and peace of mind knowing UltiPro will perform as it should and if I run into an issue there is always support to help me.

10 Years of Stellar Service Experienced

Rating: 10 out of 10
February 17, 2021
DG
Vetted Review
Verified User
UKG Pro
10 years of experience
  • Consolidating HR administration under a single solution
  • Security and peace of mind
UltiPro has proven to be a strong consolidated location for our HR administration processes. It has been reliable, flexible, and we are confident of its security. The level of quality service we have received has strengthened that confidence as well. Ease of use as well as accessibility by managers to employee information in the mobile app has been a good enhancement for us.

Outstanding experience and interaction every single day!

Rating: 10 out of 10
November 18, 2020
Verified User
Vetted Review
Verified User
UKG Pro
4 years of experience
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
Absolutely. Prior to UltiPro, we used Ceridian's Latitude product. The Latitude product didn't talk to each other within the modules so there was increased risk of error by manually entering into each area. We have improved our efficiency because of the lifecycle and flow of the employee information. Onboarding has become a positive rather than a paper mill in filling out all the new hire paperwork and acknowledgements. Our managers are thrilled they can take 3 seconds to submit a status change or merit increase rather than filling out a form to submit. They can easily track the progress of these requests as well. Employees love having their pay information at tier fingertips and calls requesting duplicate W2's and 1095c's have ceased.

UKG Pro small business user impressions

Rating: 8 out of 10
October 30, 2020
Verified User
Vetted Review
Verified User
UKG Pro
3 years of experience
  • Costs savings
  • Consolidating HR administration under a single solution
UKG Pro (formerly Ultimate Software UltiPro) has certainly let us do a lot of of our HR tasks efficiently. With the help of their support team, we’ve managed to keep a lot of tasks in house, which has proved cost effective. End users have adopted the software relatively quickly as well, which makes a lot of things in this area go smoothly (no messy IT adoption issues).

HR Solution that requires dedicated on site support staff

Rating: 7 out of 10
October 20, 2020
Verified User
Vetted Review
Verified User
UKG Pro
1 year of experience
  • Time savings
  • Consolidating HR administration under a single solution
Our workflow is much simpler than under our previous solution. We are disappointed that we still need to maintain external solutions to deal with some of our business partners. Also, the UKG Pro Single Sign-On was not working for our organization, which had both Active Directory and Google hosted accounts. UKG Pro (formerly Ultimate Software UltiPro) could only talk to one of those.

Nothing but UltiPro for me!

Rating: 8 out of 10
October 15, 2020
JF
Vetted Review
Verified User
UKG Pro
15 years of experience
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We are currently using all of the UltiPro solutions -- HR, Payroll, Benefits, and all of the Talent solutions as well. We've also started using Perceptions. It is great to have everything in one database for ease of processing as well as reporting. There's no need for different logins and passwords for multiple solutions.

Great Product

Rating: 9 out of 10
October 13, 2020
PH
Vetted Review
Verified User
UKG Pro
5 years of experience
  • Costs savings
  • Time savings
I have saved 3 days a week on payroll alone by using UltiPro. The process is completed in about 3 hours from start to finish instead of 3 days. This system is pricey, however, we're saving money by having one solution instead of paying for multiple platforms.

Endless Process Improvement at your Fingertips

Rating: 7 out of 10
August 26, 2020
Verified User
Vetted Review
Verified User
UKG Pro
5 years of experience
  • Consolidating HR administration under a single solution
We are on our 11th year with this system and have unfortunately never utilized it to its full potential. We are currently working in HR specifically to improve all of our procedures.
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