UKG Pro

UKG Pro

Customer Verified
Top Rated
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About TrustRadius Scoring
Score 8.4 out of 100
Top Rated
TRUE
UKG Pro

Overview

Recent Reviews

UKG value not ideal

2
March 31, 2022
UKG was our first HRIS system, before them we were completely paper-based. We implemented with them in 2017 at first only using Time …
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UKG Pro Thoughts

8
March 11, 2022
We use UKG Pro as a full HRIS platform at our nonprofit organization. We use it for recruiting, payroll, benefits administration, learning …
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UKG Pro over-promises and under-delivers

3
February 20, 2022
HRIS software that moves manual processes to the cloud-based system for both Payroll and HR needs, and provides a self-service portal for …
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UKG Pro for everyone

10
February 14, 2022
This is our HR system of record. We also report out of it. We use it to track all of our benefits, as well as run our payroll through it. …

Makes Payroll Processing Easy

8
January 20, 2022
UKG Pro has allowed for a cohesive system that encompasses all aspects of HR, including recruiting, onboarding, payroll, compensation, …
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OMG!! I love UKG!

9
January 13, 2022
UKG has been a wonderful all-in-one tool. We use it for timekeeping, goal setting, self-assessments, and reviews. My hourly team uses the …
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Do NOT purchase UKG

1
January 06, 2022
We use UKG for Payroll, Learning, and their Survey Tool
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UKG Pro.....way to go

9
December 30, 2021
UKG Pro fast became our one source for all HR information. The modules we have with UKG are onboarding, Payroll, Time and attendance, …

Reviewer Sentiment

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Positive ()
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Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Popular Features

View all 48 features

Update personal information (713)

9.0
90%

View and generate pay and benefit information (709)

8.9
89%

View job history (698)

8.8
88%

Employment history (699)

8.4
84%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.ultimatesoftware.com/contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

23 people want pricing too

Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Features Scorecard

Human Resource Management

8.2
82%

Payroll Management

8.5
85%

Leave and Attendance Management

7.8
78%

Employee Self Service

8.6
86%

Asset Management

7.1
71%

HR Reporting

7.2
72%

Onboarding

8.3
83%

Performance and Goals

7.8
78%

Performance Management

8.1
81%

Succession Planning

7.5
75%

Recruiting / ATS

8.1
81%

Product Details

What is UKG Pro?

UKG Pro™ is a global human capital management (HCM) solution. With it, users are invited to transform their businesses with a connected global workforce experience delivered through HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro aims to be the powerful HCM suite needed to drive people-focused results.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

UKG Pro People CenterUKG Pro PayrollUKG Pro Mobile AppUKG Pro RecruitingUKG Pro Employee Voice

UKG Pro Videos

If you’re passionate about people and culture, meet UKG Pro. Designed to connect your global workforce, UKG Pro is here to help you create a culture where people can’t help but bring their best selves and strongest contributions to work every day. From pay to performance, HR s...
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At UKG (Ultimate Kronos Group), every decision, interaction, and experience we offer is created with people in mind. And we’re in the business of building connections through the world’s best HR and workforce management solutions. We help tens of thousands of organizations acr...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.

UKG Pro Integrations

UKG Pro Competitors

UKG Pro Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Comparisons

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Frequently Asked Questions

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

What is UKG Pro's best feature?

Reviewers rate Pay calculation and Direct deposit files and Update personal information highest, with a score of 9.

Who uses UKG Pro?

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.

Reviews

(1-25 of 52)
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Jack Klott, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
After the sale, we were their priority. They did everything they said they would do, and the communication was always very clear with what they expected from us and what we should expect from them. They did a very good job of onboarding and keeping us engaged from the time we signed the contract to the time we started our activation.
February 18, 2021

UltiPro is Great!

Score 10 out of 10
Vetted Review
Verified User
Review Source
for the first couple of years they have been very responsive and helpful to work with, however since the merger I have noticed a serious drop off in service quality and everyone seems to be much busier. and to be honest people seem less satisfied with the company they work for. It used to be they talked about how great Ultimate was to work for, and their happiness was reflected in their level of service and relationships with us. Now that is gone.
Score 9 out of 10
Vetted Review
Verified User
Review Source
UKG Pro still provides great service. Their customer satisfaction rating was one of the reasons we chose them. They still provide great service but we have seen a dip in responsiveness in the last few years with internal reorgs in their service teams.
Gregg Paulk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It continues to get better and better. Just pin down implementation dates - we thought once we signed contracts we would start the implementation process and in fact had to get on a list several months out before the implementation started. My ERN is constantly in contact with our team to help us get ever more out of the software.