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What is Unbabel?

Unbabel is a translation software from the company of the same name in San Francisco. The company’s language operations platform blends advanced artificial intelligence with human editors. The vendor states Unbabel integrates in any channel so agents can deliver consistent multilingual support from…

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  • Premium Consulting / Integration Services

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Product Details

What is Unbabel?

Unbabel aims to eliminate language barriers so that businesses can thrive across cultures and geographies.

The company’s language operations platform blends advanced artificial intelligence with human editors, to provide faster, high-quality translations that get smarter over time. Unbabel integrates in any channel, so agents can deliver consistent multilingual support from within their existing workflows. This is to make it easier for enterprises to grow into new markets and build customer trust in every corner of the world.

Unbabel plugs into popular CRMs and Chat platforms to deliver translations within existing workflows across digital support channels like chat, email, or FAQs.

All of this is managed through the Portal, where customers can control translation flows, monitor key metrics like speed or quality, and perform other tasks to operationalize the use of different languages across their business.

Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Uber, to communicate with customers around the world, no matter what language they speak.

The Language Operations Platform includes:

  • Augmented Machine Translation

  • Portal

  • Channel

  • Integrations

Languages Supported:

  • Chinese (Simplified), Chinese (Traditional), Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Portuguese (Brazilian), Russian, Spanish, Spanish (Latin American), Swedish, Turkish

Unbabel Integrations

Unbabel Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo


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