TrustRadius Insights
Ungapped is a versatile platform that solves a variety of business problems related to email, SMS, surveys, and event management. Users …
Starting at $0
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What is Ungapped?
Ungapped is a comprehensive platform designed to help businesses create and send email marketing campaigns, invitations, surveys, signup forms, and text messages all in one place. With this software, users can have access to a wide range of tools that allows them to manage their customer relations...
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Get StartedPricing
Basic
$0
Cloud
Pro
$55
Cloud
Starting at 500 Contacts
Enterprise
$555
Cloud
Starting at 500 contacts
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://ungapped.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Ungapped?
Ungapped is a comprehensive platform designed to help businesses create and send email marketing campaigns, invitations, surveys, signup forms, and text messages all in one place. With this software, users can have access to a wide range of tools that allows them to manage their customer relations effortlessly while getting valuable insights about the performance of their emails.
One of the key features of Ungapped is its user-friendly drag-and-drop editor, which comes with built-in customizable templates for creating visually appealing newsletters and mailings. Additionally, it provides analytics sections within each tool to review various statistics like clicks rate and general customer engagement rates gathered from sent mails. The software also empowers companies with the capability to personalize texts and manage replies in bulk right from the integrated platform instead of using costly integrations across different services. Furthermore, the platform offers consulting services aimed at helping organizations deliver exceptional customer experiences through various channels supported on Ungapped.
Ungapped Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing automation
Campaign Management Features
- Supported: Calendaring
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
Ungapped Screenshots
Ungapped Integrations
Ungapped Competitors
Ungapped Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, Canada, UK, Australia, Sweden, Norway, Denmark |
| Supported Languages | English, Swedish, Norwegian, Danish |
Ungapped Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 25% |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Ungapped is a versatile platform that solves a variety of business problems related to email, SMS, surveys, and event management. Users have praised its affordability and easy-to-use features that allow them to create beautiful and creative marketing campaigns quickly. The software's CRM and customer insights tools are particularly helpful in molding marketing strategies and improving results in no time.
With Ungapped, businesses can easily engage multiple audiences through various platforms using email marketing, SMS marketing, and survey creation. Its ready-to-use templates and good UX experience make marketing emails more visually impactful, saving users time for outreach and event organization. The possibility of integrating with CRM systems is a major benefit, providing users with a comprehensive solution to their marketing needs.
One of the key use cases of Ungapped lies in creating newsletters and conducting surveys efficiently. Users can build and conduct surveys easily, gaining valuable insights into customer feedback to modify their services accordingly. They can also send reminders to customers and receive timely notifications if they missed them, addressing the problem of missed communications. This tool brings credibility and reputation by assisting users in lead nurturing, survey management, and event organization. Overall, Ungapped is an excellent option for businesses looking for a reliable platform to improve their marketing efforts across different channels.
Convenient Automation: Many reviewers found Ungapped to be a useful platform for automation of SMS and email marketing, which makes it convenient to combine both in one place. Users appreciated the all-in-one integrated solution that bridged the gaps and hassles that existed in marketing strategies, taking their campaigns to the next level.
Advanced Template Manager: Several reviewers noted that Ungapped's advanced template manager is a standout feature that enables the creation of any kind of email structure. The drag-and-drop editor is also a standout feature that reviewers appreciated, making it easy to use and understand.
User-Friendly Interface: Reviewers found that Ungapped has an attractive layout and user-friendly interface, making it easier for new users to use the platform to its fullest potential with an array of templates to personalize work and suit individual needs. Users appreciated that even those with no previous experience in communication and design could easily use Ungapped.
Complicated Email Creation: Some users have found the email creation and customization process to be complicated, which has made it difficult for them to use Ungapped. They suggest that a more user-friendly interface would be helpful in this regard.
Expensive Pricing: Many reviewers have mentioned that the price per SMS and email is quite expensive compared to other similar services. They recommend offering better pricing options for long-term commitments to make it more affordable.
Lacks Advanced Features: Several users think that Ungapped needs to add new features and expand its offerings, such as social media content creation tools, event-triggered emails, lead management, and more dynamic poll survey options. Users suggest expanding the range of tools available so that they can cover a wider range of tasks useful to clients.