Name: Ungapped
Author: Ungapped

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Content Management

Payment Facilitation

Visitor Management

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Server

Cloud Storage

Container Security

Data Center Backup

Data Preparation

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Message Oriented Middleware

Mobile Data Security

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Marketing

Marketing Attribution

Marketing Automation

Mobile Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Virtualization Security

Security

Aviation

Fleet Management

Hospital Management

Intelligent Document Processing

Online Ordering

Online Voting

Practice Management

Veterinary

eDiscovery

Vertical-Specific

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### Email Marketing
Users generally praise Ungapped for its comprehensive email marketing capabilities. The platform's email marketing functionality is highly regarded for its user-friendly interface and customizable templates that allow for personalized and visually appealing email campaigns. While some users find the pricing for SMS and email services to be on the higher side, the overall consensus is that Ungapped excels in streamlining the process of creating and sending outbound emails to engage with customers effectively. Additionally, users appreciate the advanced template manager that facilitates the creation of various email structures. However, there are some concerns about the complexity of the email creation and customization process, suggesting that improvements in user interface could enhance the overall experience for users.

### SMS Marketing
Users generally appreciate Ungapped's text messaging feature for its automation capabilities, finding it useful for streamlining SMS and email marketing efforts. While some users find the text messaging tool slightly complex, others highlight its convenience in combining both SMS and email marketing in one platform. However, there are concerns about the pricing of SMS and email services, with users suggesting the need for more competitive long-term pricing options. Despite some room for improvement, Ungapped's text messaging functionality seems to be a valuable asset for users seeking integrated marketing solutions.

### Survey and Poll Tools
User sentiment regarding Ungapped's survey and poll tools is generally positive, with users appreciating the platform's user-friendly interface and the ease of creating surveys and forms. The ability to gather feedback efficiently and customize surveys to suit specific needs has been highlighted as a strong point by reviewers. However, some users have mentioned that there is room for improvement in terms of offering more dynamic options for polls and surveys. Despite this minor critique, the overall consensus leans towards Ungapped's survey and poll tools being a valuable asset for businesses looking to gather insights and feedback from their audience effectively.

### Forms and Registration
Users consistently highlight Ungapped's forms and registration capabilities as a standout feature of the platform. The ease of creating survey forms with pre-filled fields and the availability of user-friendly templates for newsletters have been particularly well-received. The platform's ability to streamline the process of creating and customizing registration forms has been commended for its efficiency and effectiveness. Additionally, users appreciate the convenience of Ungapped's forms and registration tools in enhancing their overall marketing strategies.

### Customer Insights and Analytics
User sentiment regarding Ungapped's customer insights and analytics capabilities is predominantly positive. Reviewers highlight the platform's effectiveness in understanding clients' needs and preferences, enabling personalized marketing campaigns and improved customer retention. The CRM tools provided by Ungapped are commended for their role in strengthening customer relationships and driving strategic decision-making based on insightful data analysis. While some users suggest room for expansion in social media integration to further enhance customer insights, overall, Ungapped's customer insights and analytics functionalities are viewed favorably for their contribution to business growth and customer satisfaction.

### Marketing Automation Tools
User sentiment regarding Ungapped's marketing automation tools capabilities is diverse. While some users express satisfaction with the program's ability to enhance marketing strategies and improve customer insights, others remain neutral, highlighting neither significant advantages nor disadvantages. The varying opinions suggest that the effectiveness of Ungapped's marketing automation tools may depend on individual user preferences and specific business needs.

Ungapped is a versatile platform that solves a variety of business problems related to email, SMS, surveys, and event management. Users have praised its affordability and easy-to-use features that allow them to create beautiful and creative marketing campaigns quickly. The software's CRM and customer insights tools are particularly helpful in molding marketing strategies and improving results in no time.

With Ungapped, businesses can easily engage multiple audiences through various platforms using email marketing, SMS marketing, and survey creation. Its ready-to-use templates and good UX experience make marketing emails more visually impactful, saving users time for outreach and event organization. The possibility of integrating with CRM systems is a major benefit, providing users with a comprehensive solution to their marketing needs.

One of the key use cases of Ungapped lies in creating newsletters and conducting surveys efficiently. Users can build and conduct surveys easily, gaining valuable insights into customer feedback to modify their services accordingly. They can also send reminders to customers and receive timely notifications if they missed them, addressing the problem of missed communications. This tool brings credibility and reputation by assisting users in lead nurturing, survey management, and event organization. Overall, Ungapped is an excellent option for businesses looking for a reliable platform to improve their marketing efforts across different channels.

Convenient Automation: Many reviewers found Ungapped to be a useful platform for automation of SMS and email marketing, which makes it convenient to combine both in one place. Users appreciated the all-in-one integrated solution that bridged the gaps and hassles that existed in marketing strategies, taking their campaigns to the next level.

Advanced Template Manager: Several reviewers noted that Ungapped's advanced template manager is a standout feature that enables the creation of any kind of email structure. The drag-and-drop editor is also a standout feature that reviewers appreciated, making it easy to use and understand. 

User-Friendly Interface: Reviewers found that Ungapped has an attractive layout and user-friendly interface, making it easier for new users to use the platform to its fullest potential with an array of templates to personalize work and suit individual needs. Users appreciated that even those with no previous experience in communication and design could easily use Ungapped.

Complicated Email Creation: Some users have found the email creation and customization process to be complicated, which has made it difficult for them to use Ungapped. They suggest that a more user-friendly interface would be helpful in this regard.

Expensive Pricing: Many reviewers have mentioned that the price per SMS and email is quite expensive compared to other similar services. They recommend offering better pricing options for long-term commitments to make it more affordable.

Lacks Advanced Features: Several users think that Ungapped needs to add new features and expand its offerings, such as social media content creation tools, event-triggered emails, lead management, and more dynamic poll survey options. Users suggest expanding the range of tools available so that they can cover a wider range of tasks useful to clients.

Ungapped is a comprehensive platform designed to help businesses create and send email marketing campaigns, invitations, surveys, signup forms, and text messages all in one place. With this software, users can have access to a wide range of tools that allows them to manage their customer relations effortlessly while getting valuable insights about the performance of their emails.

One of the key features of Ungapped is its user-friendly drag-and-drop editor, which comes with built-in customizable templates for creating visually appealing newsletters and mailings. Additionally, it provides analytics sections within each tool to review various statistics like clicks rate and general customer engagement rates gathered from sent mails.  The software also empowers companies with the capability to personalize texts and manage replies in bulk right from the integrated platform instead of using costly integrations across different services. Furthermore, the platform offers consulting services aimed at helping organizations deliver exceptional customer experiences through various channels supported on Ungapped.

Basic

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

Starter

Plus

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

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Ungapped

70% of marketers say Marketing Automation software is critical to their goals. Find the right tool for you.

The Buyer's Guide to Marketing Automation

Marketing Automation is a subset of Enterprise Marketing Management. Marketing automation software nurtures leads with relevant content, and then routes prospects to a sales rep at the optimal point in the buying process. Key functionality includes:

- Automated marketing campaigns & click tracking
- Email, landing pages and online registration pages
- Lead scoring, lead nurturing & lead management
- Analytics and reporting

Create beautiful email campaigns with the drag and drop editor.

Create surveys, invitations, sign-up forms and landing pages with the same ease as email campaigns.

Send reminders, passwords and discounts with SMS for instant engagement.

Rich statistics and insights into all activity.

Enriched contact profiles with lifetime activity tracking.

Use the platform from your desktop, tablet or even phone.

Ungapped provides a platform for email marketing, invitations, surveys, signup forms, and text messages.&nbsp;<br>The company aims to make the day-to-day running of a business less messy and more holistic so growing businesses can focus on growth creating exceptional customer experiences.&nbsp;<br><br>

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Mobile optimization

Users can easily optimize emails and landing pages for mobile devices.

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

List management

This involves creating, filtering, editing, merging and de-duping lists of contacts.

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

Calendaring

The software helps users maintain a calendar of all marketing activities.

Event/webinar marketing

Users can streamline event marketing with features such as personalized invitations, registration, reminders and post-event follow-ups.

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

Social sharing and campaigns

Users can incorporate social share buttons into campaigns to allow recipients to easily share content. Users can track shares as well.

Social profile integration

The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Role-based workflow & approvals

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Customizability

Users can customize their instance with features like custom fields and custom objects.

Integration with Salesforce.com

The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Integration with Microsoft Dynamics CRM

The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Integration with SugarCRM

The software can integrate with SugarCRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Third-party software integrations

Integration functionality with third-party or in-house systems.

Ungapped

Overview

What is Ungapped?