Name: Meet Q for Sales by Uniphore
Uploaded: 2022-03-01T20:12:46.000Z
Duration: 3 min 5 s
Description: Meet Q for Sales by Uniphore

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Changelog

Mind Mapping

Service Mesh

Text Editors

Development

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Desktop Publishing

Diagramming

Enterprise Feedback Management

Interactive Voice Response (IVR)

Smart Spaces

Enterprise

Accounting

Payment Hubs

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Data Center Power

Data Virtualization

Endpoint Security

File Sync and Share

Fraud Detection

Governance, Risk & Compliance

HTML Editors

IT Operations Analytics

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Network Troubleshooting

Object Storage

Routers

Smart Contracts

Storage Area Network

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Contact Center

Content Management

Email Marketing

IP Geolocation

Marketing Automation

Social Login

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Headless eCommerce

Intelligent Virtual Assistant

Sales Acceleration

Sales

Data Loss Prevention

Database Security

Security

Building Information Modeling (BIM)

Fleet Maintenance

Homeowner's Association (HOA) Management

Hotel Management

Law Practice Management

Online Fax

Public Transportation

Vertical-Specific

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Apollo is a sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data.

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Organization

CallRail offers phone call tracking, recording and analytics.

Call Tracking

Call Tracking + Conversation Intelligence®

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Q for Sales

Conversation Intelligence

Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.

Uniphore

Meet Q for Sales by Uniphore

Q for Sales is the only EQ-based solution to offer real-time and post-call sentiment, engagement, and EQ-based conversation intelligence for the entire revenue team. Learn more at https://www.uniphore.com/q-for-sales/

#sales #b2bsales #AI #emotionalintelligence

Conversation Intelligence Software Features

Conversation Intelligence Software Features allow users to automate various forms of conversation transcribing.

Speech-to-Text Transcription

Automatically transcribes audio recordings of conversations into text for easy review and analysis.

Keyword Detection

Identifies and highlights key words or phrases within the transcribed conversations to help users pinpoint important topics.

Sentiment Analysis

Analyzes the tone and sentiment of the conversation to determine the overall mood and sentiment of the participants.

Speaker Diarization

Separates and labels different speakers in the conversation, allowing users to track who said what during the discussion.

Call Recording Playback

Enables users to listen to recorded conversations for additional context and verification of the transcribed content.

Call Summarization

Provides a summary or overview of the conversation, highlighting key points and takeaways for quick reference.

Conversion Metrics

Tracks and measures conversation metrics such as talk time, silence duration, and engagement levels to evaluate communication effectiveness.

Keyword Search & Retrieval

Allows users to search for specific keywords or phrases within the conversation transcripts for efficient information retrieval.

Call Tagging

Enables users to tag conversations with labels or categories for organization and easy retrieval based on specific criteria.

Integration with CRM Systems

Integrates with Customer Relationship Management (CRM) systems to automatically log conversation details, update customer records, and track follow-up actions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Q for Sales

Overview

What is Q for Sales?