Skip to main content
TrustRadius
Unitrends

Unitrends

Overview

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Incremental backup identification (337)
    8.2
    82%
  • Instant recovery (289)
    8.0
    80%
  • Universal recovery (301)
    7.4
    74%
  • Deduplication and file compression (325)
    7.3
    73%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…

Return to navigation

Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.9
Avg 8.2
Return to navigation

Product Details

What is Unitrends?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Video

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
 Show More

Unitrends Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(635)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.

Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.

Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.

Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.

Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.

System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.

Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.

Users commonly recommend the following aspects of Unitrends Backup and Recovery:

  • Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
  • Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
  • Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.

Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.

Attribute Ratings

Reviews

(1-25 of 370)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Unitrends has had a very positive ROI for us. It backs up our critical servers flawlessly, and does have the ability to restore data very well on both full drive/server instances and even granular file level restores.
  • The support for Unitrends is very good! Anytime I've had to call and request assistance they have responded quickly and the support engineer has been knowledgably. We've had each instance resolved by calling support.
  • Unitrends services are easy to teach others, meaning it does not require a Network Admin to schedule backups and verify they've been completed. After some basic training a person designated as a backup operator can run backups and do restores on their own.
  • They offer a "replacement" schedule of the hardware that essentially keeps your gear up to date and current. We have had our gear rotated out once because of this feature and it went flawlessly.
Edwin Labirua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Provide instant recovery of virtual machines.
  • Incremental forever backups, helps with maximizing storage capacity.
  • Cloud component eliminates the need for storage cost for offsite data retention.
  • Ability to backup databases such as Microsoft SQL, etc.
Dan Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Freed me up for other tasks. I was spending 1-2 hours a day on backups.
  • We've had to recover from programmer's mistakes more than once. Unitrends allowed for a prompt recovery to a test environment where we could grab the data we needed for production.
  • Made our BCDR planning very easy. If all is lost, we just need an Internet connection to get our ERP back up and running.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • There hasn't been any negative impact. The only thing that you might consider negative was us running out of storage space and having to upgrade to a larger appliance.
  • We have been lucky and haven't had to make much use of our backups.
  • In the event that we did have a breach, we would have to rely on spinning up new virtual machines on the Unitrends appliance. This would be a positive impact on our ROI. Hopefully, we will never have to do so but it is good to have the peace of mind.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Unitrends Data Center Backup and Recovery disaster recovery-as-a-service gives extra protection with the cloud storage and easy to recover it anytime we want.
  • Only the Enterprise and Enterprise Plus plans provide you the advanced security features so as a small to medium business it's not convenient to pay such a big amount for the Enterprise plan.
  • System administrators find it easy to use and needs less attention due to its reliability.
Tanay Arora | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Disaster recovery is more important and Unitrends Data Center Backup and Recovery helps us a lot in it.
  • We're able to backup more data as compared to our previous backup solution.
Dan Reynolds | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Unitrends Data Center Backup and Recovery is not overly expensive. Again, my reasoning was to restore a lot of VMs at one time.
  • Comparing the recovery time to lost work time to cost is a no-brainer.
  • The ability to reuse old storage was a real benefit.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The security of disaster recovery is important, and Unitrends Data Center Backup and Recovery helps us
  • We went with cheaper alternatives for less important data
  • The large cost keeps us from utilizing Unitrends Data Center Backup and Recovery in a larger capacity
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Positive - for what were paying for one SQL server to be a live backup, we were able to shut that down and protect our entire organization using Unitrends. We were able to get rid of the off-site storage costs as well as the manual process of changing out tapes.
  • The reporting and the BCDR tool for creating a disaster recovery plan is great. A lot of times we need to share our DR/BC plan for RFP's or when working with other businesses, and having a web portal to create and edit the plan and then just print to PDF, makes this whole process a breeze.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Our executive team has a greater peace of mind now that we have reliable and up to date backups should we encounter some sort of disaster.
  • We are able to more expediently serve our users should some file be lost.
  • We are able to backup more assets than with our previous backup solution.
Return to navigation