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uPerform

uPerform

Overview

What is uPerform?

uPerform is a just-in-time learning and support platform that helps health systems and global enterprise organizations get the most out of their EHR, ERP, HCM and other software investments. uPerform provides users with role-based, in-application support and scale training strategy…

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Recent Reviews

TrustRadius Insights

uPerform has been instrumental in solving various business problems for users across different industries. One key use case is ensuring …
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Pricing

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What is uPerform?

uPerform is a just-in-time learning and support platform that helps health systems and global enterprise organizations get the most out of their EHR, ERP, HCM and other software investments. uPerform provides users with role-based, in-application support and scale training strategy with tools that…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

uPerform Demo 2 Creating Simulations

YouTube
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Product Details

What is uPerform?

uPerform is a just-in-time learning and support platform that helps health systems and global enterprise organizations get the most out of their EHR, ERP, HCM and other software investments. uPerform provides users with role-based, in-application support and scale training strategy with tools that accelerate content creation and delivery.

To get the most from software investments

Prepare and guide employees through software rollouts, upgrades, and procedural changes with tools that accelerate the creation and delivery of training content. uPerform provides a centralized, on-demand training solution for applications, ensuring content reaches end-users, building proficiency and increasing satisfaction with the software.

The performance support platform provides all the tools needed to help staff learn more effectively — and retain their knowledge and skills over time. Employees have access to the right information, at the right time, specific to their role – helping them become more competent and efficient users.

With its employee learning platform integrations, uPerform centralizes training and support across the enterprise, offering help options in the workflow of EHR, ERP, HCM and other mission-critical applications.

uPerform Videos

uPerform Cloud
uPerform How To: Preparing System to Create Recordings
uPerform Demo Showcase at Guidewire Connections Reimagined 2020

uPerform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

uPerform has been instrumental in solving various business problems for users across different industries. One key use case is ensuring continued system training even with limited network access in the classroom. Users have found that uPerform allows them to create demonstrations and simulations for training purposes, enabling seamless learning regardless of network availability.

Another significant problem that uPerform addresses is the design and development of end-user training courses. Users appreciate the user-friendly nature of the tool, which makes it easy to create workflow learning for SAP CLM and other SAP content development deliverables. This ensures that all users have access to approved training documentation, facilitating better end-user adoption.

Cost-effectiveness is another advantage of uPerform when compared to its competitors. This affordability makes it an ideal choice for organizations with budget constraints, allowing them to document processes, create screen recordings of the SAP platform, and produce web-based trainings and simulations. The simplicity and speed of creating training materials through uPerform have helped users meet timelines and schedules effectively.

Moreover, integration with SAP and the ability to create end-user documentation, learning material, and simulations are key features that address specific business needs. Users have leveraged uPerform to write standard works, improve process maturity, ensure instructions are in place for repetitive tasks, as well as record and deploy simulations for clients refreshing their SAP modules in industries like oil and gas.

Furthermore, uPerform has proven effective in supporting onboarding processes by creating visual trainings and documents to help new hires learn and practice with software packages. It also serves as a valuable tool in IT projects by providing engaging alternatives to written work instructions, making training more interactive and impactful.

Overall, uPerform solves a variety of business problems by offering a cost-effective solution for creating online trainings, simulations, and performance support materials. Its user-friendly interface and integration with SAP make it a preferred choice for organizations looking to enhance their training processes and improve end-user adoption rates.

Easy to Use and Set Up: Many users have found uPerform to be easy to use and set up, making it a convenient platform for managing learning documentation. The intuitive navigation within uPerform allows individuals of all computer proficiency levels to quickly learn and use the tool without any difficulties.

In-Application Support Feature: The in-application support feature in uPerform has received high praise from users. They have noted that it serves as a valuable resource for addressing challenges and requesting enhancements. With just a click of a button, users can easily submit support requests, which are promptly attended to by the responsive and effective support team.

Ability to Save and Manage Content: Users appreciate the ability of uPerform to save all source and publish files, as it allows for easy access and management of content. This feature provides convenience in organizing instructional materials such as work instructions, quick reference guides, test scripts, and more.

Limited customization options: Users have expressed frustration with the limited customization options in uPerform, making it difficult to add HTML5 content directly into a course. Several reviewers have mentioned that this lack of flexibility hinders their ability to create engaging and interactive courses tailored to their specific needs.

Expensive pricing structure: The pricing structure of uPerform, which is based on a per learner basis, has been criticized as expensive by users. Many customers feel that the cost does not align with the value they receive from the software, leading them to explore more affordable alternatives.

Time-consuming capture and edit process: Some users have found the capture and edit process in uPerform to be time-consuming, with occasional missed clicks and actions. Reviewers have mentioned that this slows down their workflow and adds unnecessary complexity when creating content or simulations.

Users have made several recommendations for Ancile Uperform based on their experiences with the application.

Firstly, many users recommend using Ancile Uperform for creating learning materials. They have found it to be a good application for this purpose, implying that it provides useful features and functionality to facilitate the creation of educational content.

Secondly, another common recommendation is for SAP related projects. Users suggest that Ancile Uperform is well-suited for companies or individuals working on SAP projects, indicating that it offers specific tools or capabilities that align with the requirements of these types of projects.

Lastly, users also recommend Ancile Uperform for companies that need to write instructions or standard works in an interactive way. This suggests that the application allows users to create engaging and interactive instructional content, making it suitable for organizations seeking to enhance their training or documentation processes.

While these recommendations highlight the positive aspects of Ancile Uperform, users also advise potential buyers to check with the uPerform team for software compatibility before purchasing. Additionally, they suggest signing up for dedicated tech support with the seller, indicating the importance of obtaining reliable technical assistance when using the application.

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