UpKeep Maintenance Management

For companies that have larger facilities or multiple properties - this software is superb. You can track every maintenance plan - daily/weekly/monthly/annually - so nothing ever goes undone. I'm talking daily cleaning to refreshing the paint in the parking lot each year - you can easily schedule all of this maintenance within the app. Asset tracking - everything from machinery to tools to doors - you can tag and track all. Break/fix over time is huge - you can use the reporting function to see how many times something has broken over time - so now you can assess if it's more cost effective to replace rather than repair.

I can add pictures to UpKeep to give the owner descriptions of the work that has been completed. Reporting has too many steps.

Very appropriate within our business since It is so easy to use and implement. The software gives the techs more accountability and ownership of jobs, along with the ability to create re-occurring work orders for inspections and checks. I now get accurate data to report against on a weekly basis, and get KPI's to set goals for our team.

I think it is well suited for all businesses to keep track of assets and work orders.

It works well if you need to keep track of machines or equipment in multiple buildings. It's not made for one building.

UpKeep Maintenance Management has great support and is easy to implement. We love the app too.

UpKeep is best suited when there are one or two staff managing it. Working with many staff and teachers, I’ve given up asking them to input work orders and often do it myself. The issues I’ve encountered in other people’s varying degrees of technical understanding and many times they give up if they, for instance, update their phone and can’t remember their login.

Compared to the other service call management software I have had to endure in the past, Upkeep is quick, easy to use, and easy to update. The phone app, in particular, is easy to use. The web page is more powerful and capable of more details, but for a field technician, it's great.

UpKeep is very easy to use and on most mobile platforms. In some cases, it's easier to use on a mobile device rather than a desktop. Allows users to assist in eliminating down time due to admin paperwork and provides quick and easy access to non-workers in the field to move forward on work orders etc.

Even though Upkeep is not specifically designed for healthcare or bio-med technician's work, it has been a great addition to our workflow and productivity. The customer service was way beyond expectation. They walked us through every step of the process and really cared that their product was working for us.

Upkeep has helped our crew prioritize what jobs come first to ensure that a particular event started on time. this makes our department look streamlined and professional. Using Upkeeps features has helped our department do more with less. It challenges our crew to perform better quality work with more accountability.

We have 30 studios, so we've given 2 managers at each studio a requester log in. This has given us the ability to manage these studio's needs from afar rather than having to manage them in person, via text, email, phone call, etc. This has allowed us to track the number of times the same vendors have been called to the studio for work. We've discovered server issues that were not addressed correctly the first time so the vendor can bill us additionally.

Upkeep is great for reporting and work order management if you work with many companies/vendors.

UpKeep is being used to help the school system track the cost of repairs for particular equipment to make better decisions about continued repair or replacement.

I believe UpKeep could be used in departments other than maintenance. There are tasks in UpKeep that will help many departments with scheduling and inventory. Workloads and production would possibly be able to use UpKeep. Employees will have to have a certain degree of knowledge to use UpKeep.

It is a great product to use, and I recommend it to anyone and everyone.

To check the inventory or to check the status of a work order outside the office it really helps a lot to have an app to do so.

UpKeep has been phenomenal for our internal staff to communicate with our people on the ground. The phone app has a low learning curve. The facility managers/caretakers love the UpKeep application. It is a challenge trying to utilize one do-it-all task manager for all operations an organization like this may face.

It is very well suited to our small manufacturing facility. Tracking facility maintenance and equipment PM and service are all very easy, and scheduling re-occurring services is automatic. By generating a work order every time I touch a machine, tracking the frequency of setup and tooling changes is very easy. The program could scale up very easily, allowing several users to track each job and help keep up on preventative and breakdown repairs. For an organization which is just getting into the computerized maintenance game, this is a very easy to learn and use program.
The only scenario I can think of where UpKeep would not be as appropriate would be if the users are not willing to input the work orders and equipment lists, or maintain the inventory system. If you only use it part of the time, you would not get many benefits from it. If your organization isn't committed to making the changes to get a computerized system running, this may not be a good fit for you.

Our managers are able to easily access customer information and work orders. Sometimes the app via phone is less than ideal, but they work through it or use a different device.

The quality of the system coupled with the cost is unbeatable. I researched many programs, and ultimately this was a very easy decision for me.

They're very responsive and always seek to solve the problem on hand for you in the most timely manner.

It is well suited for many industries. I can't think of an application where it wouldn't work well.

I think all in all UpKeep is a well-rounded software CMMS that is suited for a smaller-scale operation that does not have any other enterprise application in use(AX, AS400, SAP). Upkeep works very well, but can't be integrated with other systems. This creates additional work for admin users as they have to often do double entry into other systems.

Upkeep is well-suited in a fast paced work environment with the need to prioritize tasks quickly.