UpKeep Maintenance Management Reviews

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Score 8.5 out of 100

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Paul Dostal | TrustRadius Reviewer
October 09, 2019

UpKeep Review

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • It's a bit too soon to speak of ROI, but being able to track issues over multiple service calls has proven to be useful, especially when it comes to holding workers accountable for their use of the machines.
  • It's easy to use for those who use it.
  • It's no harder to submit issues than it is to send an email. If you can send an email, you can submit an issue.
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Dirk Krog | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Compared to other task managers, the user cost for Upkeep is very high. But to the degree the staff are willing to work with you, it is completely justified.
  • The concern with an organization my size are items slipping through the cracks whether that is internally or by our renter base. Upkeep minimizes this to a great degree.
  • You need to get everyone within your organization to buy into upkeep. It can only be as good to the degree that it is utilized.
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Alana Giddens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • We were using a very antiquated system to track requests. The efficiency of the work orders has streamlined the time it takes employees to mobilize and plan for the projects. It has cut down communication time and confusion, saving us on labor cost per project.
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Josh Peeters | TrustRadius Reviewer
August 29, 2019

Thanks UpKeep!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • ROI: Huge benefit. This CMMS is very cost-effective and paid for itself within 2 months.
  • Integration: Major downfall. I knew this going into the software but didn't anticipate the impact on my productivity. We have abandoned the spares tracking aspect as I have to track all consumed parts in AX, this is our corp directive. If you are in a company not restricted to corp. directives this system is amazing.
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Anonymous | TrustRadius Reviewer
October 13, 2019

UpKeep Works

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Streamlining of maintenance requests.
  • Easy access to completed work.
  • Access for multiple users (although many often ignore the program).
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Anonymous | TrustRadius Reviewer
October 04, 2019

Bridging the Gap

Score 10 out of 10
Vetted Review
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Return on Investment

  • More work is done with less labor.
  • A clear view of what gets done for the day.
  • Reporting has helped bridge the gap between Operations and Administration.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Return on Investment

  • The most noticeable improvement has been to track tooling inventory and expenses. We used to just have bins full of parts, with no real way to track which parts we actually used/needed. I can now make a pretty good guess as to which tooling I should stock, saving a small fortune in unused inventory.
  • Tracking how much breakage/downtime each machine has will greatly help us determine where to spend on upgraded/new equipment. They used to buy new machines because it would be neat to have, now I can quantify how much in repairs and downtime we spend on each machine to help determine upgrade priorities.
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Anonymous | TrustRadius Reviewer
September 05, 2019

UpKeep Review

Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • It's enabled us to keep track properly of all equipment and parts inventory in our system. Saving us lots of time and manpower.
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About UpKeep Maintenance Management

UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and schedule it for repair - all from a mobile device. UpKeep is designed for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for their teams. The vendor says it is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes.

Capabilities include:
-Add co-workers and easily assign work orders to different users
-­Create, update, and check status of work orders and tasks
-­Manage a history of your assets
-Receive notifications to your phone and email
-Organize reports
-Enable UPC Label scanning
-Develop assets and assign work orders to assets
-Sync across all devices you own
-Web application available for use on any device
-Create preventative and scheduled maintenance
-Customize work orders using form items

UpKeep is designed for maintenance crews who constantly work at different sites. The value prop is that technicians can spend more time in the field and less time retyping data or traveling between locations — thus resulting in higher quality data, more thorough analysis, and more robust asset evaluation.

Categories:  Facility Management

UpKeep Maintenance Management Features

Has featureMobile Applications
Has featureWork Orders
Has featureAsset Management

UpKeep Maintenance Management Screenshots

UpKeep Maintenance Management Integrations

UpKeep Maintenance Management Competitors

Maintenance Connection, eMaint, Maintenance Assistant

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Starter$35per user
Professional$60per user
Enterprise$100per user

UpKeep Maintenance Management Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
50%
Mid-Size Companies (51-500 employees)
40%
Enterprises (> 500 employees)
10%

UpKeep Maintenance Management Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

UpKeep Maintenance Management Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:United States
Supported Languages: English