Upland PSA

Upland PSA
Formerly Tenrox

About TrustRadius Scoring
Score 6.0 out of 100
Upland PSA

Overview

Recent Reviews

Wouldn't recommend Tenrox

1 out of 10
May 28, 2018
Tenrox is being used by my company to keep track of billable and non-billable hours across all departments across the company. This is …
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Popular Features

View all 16 features
  • Timesheet Tracking (5)
    2.0
    20%
  • Budget and Expense Management (5)
    1.0
    10%

Video Reviews

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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $15 per month

Product Demos

Video Reviews

1 video

Upland PSA
Upland PSA
02:45

Features Scorecard

Project Management

3.7
37%

Professional Services Automation

10.0
100%

Product Details

What is Upland PSA?

Upland PSA formerly (Tenrox) is a modular cloud project management, service delivery and billing solution that is designed to support globally dispersed customers and project workers who are operating in multiple remote locations, currencies, tax jurisdictions and time zones. Tenrox automates project requests and approvals, resource scheduling and management, time and expense tracking, and project billing and invoicing. Upland PSA also includes configurable cost and billing rules with full support for time and material, fixed bid, recurring, and milestone-based projects. Also supported are general, requisite features common to most project management software (e.g. document management, skill set allocation, time management, etc).

Upland PSA Video

What is Upland PSA?

Upland PSA Competitors

Upland PSA Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Upland PSA starts at $15.

Abak 360, FinancialForce PSA, and OpenAir PSA are common alternatives for Upland PSA.

Reviewers rate Change request and Case Management highest, with a score of 5.2.

The most common users of Upland PSA are from Mid-sized Companies (51-1,000 employees) and the Marketing & Advertising industry.

Comparisons

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Reviews and Ratings

 (14)

Ratings

Reviews

(1-10 of 10)
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Score 1 out of 10
Vetted Review
Verified User
Review Source
Tenrox is being used by my company to keep track of billable and non-billable hours across all departments across the company. This is used for us to see billable utilization numbers and to hire against this. Since we implemented Tenrox, we have a better idea of how team members across the board are being utilized in a billable or non-billable way.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Tenrox is being used for timekeeping and expense reporting against projects. We use Tenrox as a billing software mainly. Tenrox is one of three systems that we have to use and was chosen to be implemented when the previous Access Database reached capacity. It is being used across all of one of the divisions of our company, and I am currently evaluating the needs to be able to add another division. We are able to track employee billable hours, project totals, project profitability, and avoid lost billable time/expenses with the reporting abilities offered in Tenrox.
Christopher Kramer | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
Our entire agency uses Tenrox as our timesheet and labor distribution tool which we export to Paychex for payroll purposes. Basically our Tenrox timesheet looks like a glorified Excel spreadsheet where our employees manually input their hours worked on various contracts to the nearest quarter hour every pay period which is semi-monthly.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization is primarily a Staffing and Recruiting firm (and when including that portion of the business we have many more employees than indicated), however the division in which we use Tenrox performs project-based work. We perform project-based work with a wide variety of project types and are able to create several different structures in the system to manage them all in one place. One of the reasons we have kept Tenrox is that it houses our full data even when smaller groups within our organization have to use other systems as is often dictated by our clients. We use many smaller systems for more specific and/or granular project management, and Tenrox houses 'it all' as our go-to.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Tenrox is being used as a resource management tool in our information's department only. We are looking into rolling it out to other departments in our company. It helps reconcile actual hours worked on specific projects or O&M tasks. This tool is a great database for capturing project hours that can be capitalized and used for backup.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Tenrox is being used to track hours on project plans, and it syncs with Microsoft Project. The Project Management, Development, and Quality Assurance Teams input their hours worked on a certain task into the Tenrox website. Once hours are entered, Microsoft Project is updated in an instant when Updating via the Tenrox Add-In on Microsoft Project. This product works with ease, as long as the users are set-up and are under the right tasks and have the appropriate time frame then Tenrox works like a charm.