Overview
What is Upside Business Travel?
Upside Business Travel is a technology based travel management application from the company of the same name headquartered in Washington, D.C.
Small company feel, big company delivery
The Upside of Business Travel
The upside is Upside!
Making Travel Easy Again
Upside Business Travel: Helpful for Travel at a Non-Profit Organization
Upside is Incredible
Upside is worth the switch!
Pricing
What is Upside Business Travel?
Upside Business Travel is a technology based travel management application from the company of the same name headquartered in Washington, D.C.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Rydoo (formerly Xpenditure) is a cloud based travel management solution that also handles the expense management process from receipt to accounting. After taking a picture of a receipt, Rydoo will extract all relevant data, and make it ready to be exported to the accounting software of your choice.
Product Details
- About
- Tech Details
- FAQs
What is Upside Business Travel?
Upside Business Travel Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(10)Community Insights
- Business Problems Solved
- Pros
- Cons
Upside Business Travel offers several key use cases that streamline the process of booking and managing business travel. Users can easily purchase flights, rental cars, and hotel rooms through the platform, eliminating the need to search through multiple emails for confirmation and travel information. This efficient booking system has received positive feedback from users who appreciate the convenience it provides.
One of the main use cases for Upside Business Travel is its ability to simplify travel arrangements for projects, ensuring that bookings adhere to company policies and travel request parameters. The centralized admin receives travel requests and books them based on these policies, promoting accountability and cost control. This feature has been particularly useful for small companies as it eliminates the need for issuing credit cards to employees, enabling centralized cost management and auditing.
Another advantage of Upside Business Travel is its ability to reduce reliance on a full-time travel administrator. With their dedicated support team promptly resolving any travel issues, users have found this service to be highly efficient and reliable. Moreover, this platform offers a consolidated platform for all types of travel needs, including airfare, hotel accommodations, and rental cars. This not only saves time but also provides ease of use for employees who can book their own travel preferences while benefiting from the centralized billing feature.
Additionally, Upside Business Travel's monthly reports have proven to be valuable in tracking employee travel expenses and identifying major expense areas. This data-driven approach helps businesses make informed decisions regarding their travel budget.
The customer service provided by Upside Business Travel has garnered praise from users who describe it as helpful, responsive, and easy to work with. This level of support further enhances the user experience and demonstrates the platform's commitment to customer satisfaction.
In summary, Upside Business Travel offers a range of use cases that simplify the process of booking and managing business travel. Its features such as streamlined purchasing, adherence to company policies, centralized cost management, and exceptional customer service have made it a valuable tool for both small and large businesses alike.
Fantastic Customer Service: Several users have praised the company for its fantastic customer service. They have mentioned that they can easily reach a live person for immediate assistance, indicating a high level of responsiveness. Users appreciate the follow-through from the customer support team, as they receive check-ins to ensure everything went well. This attention to detail and proactive approach contribute to a positive experience with the company.
User-Friendly Travel Tools: Many users find the travel tools offered by the company to be very easy to use and comprehensive in terms of functionality. They mention that both the website and mobile app are helpful and well-designed, providing a positive user interface experience. The 24/7 Navigator support is also highlighted as incredible, showcasing the company's commitment to excellent customer service.
Convenient Booking Process: Users appreciate the convenience of having all their information in one place and finding the booking process for trips easy. This indicates that Upside Business Travel provides a streamlined and efficient experience for users. Additionally, being able to prepay for travel simplifies the booking process and eliminates the need for corporate cards, further enhancing convenience for users.
Limited flight selection: Some users have mentioned that they find the flight selection on Upside Business Travel to be limited, which may make it difficult to find the desired flights for their trips.
Inability to pay for rental car online: Several reviewers have expressed frustration with not being able to pay for rental cars directly on the platform. This inconvenience adds an extra step in the booking process and can be time-consuming.
Lack of detailed invoices: Some customers have found Upside's invoices lacking in detail, requesting more itemized information. This would help them better understand the breakdown of expenses and track their travel expenses accurately.
Attribute Ratings
Reviews
(1-4 of 4)Small company feel, big company delivery
- The customer service is fantastic - you can call and get help from a live person immediately.
- Great follow through - they check up and make sure everything went well.
- As an assistant, it would be nice to see features that focus on booking for other people - for instance, I would like to be able to save user information and simply select them rather than having to enter their information each time. Or be somehow linked to their account so they can update information as needed and I can use their profile to create trips.
- It's much easier to be able to send employees to the same website and know that they're getting the best price, rather than having them do research on their own.
- Having a company to contact about travel issues, rather than having to handle them internally is a great help as well.
The upside is Upside!
- Having all of your information all in one place.
- Booking trips is so easy.
- Flight selection are sometimes limited.
- Cannot pay for a rental car online.
- It has consolidated all of our travel charges into one place.
- Saved us money when booking flights.
Making Travel Easy Again
- Consolidated Travel Booking & Management
- Easy Reporting & Expense Tracking
- Booking travel for non-employees or invited users *could* be easier, but it's not that bad.
- Adding support for AA Business Extra number as part of company profiles, but they manually check all of our AA reservations to add it.
- Reduced management time in coordinating travel.
- Reduced expense tracking and reimbursements.
Upside is worth the switch!
- Customer Service: Their navigators are simply amazing.
- Offering rewards for bundling travel with a hotel and/or car rental.
- Accessing past receipts for travel.
- I'd like to be able to hold a potential booking -- say for 24 hours -- to allow time for colleagues to review before I book their travel.
- Sorting by other criteria in the reports page.
- Sort car rental options by price.
- I would say we've had an extremely positive ROI. As far as I know, we pay no extra fees to use the site, but we have found the site, mobile app, and customer service to be outstanding.