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Uptrends

Uptrends

Overview

What is Uptrends?

Uptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.

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Recent Reviews

TrustRadius Insights

Users rely on Uptrends to instantly generate reports and measure the health of their websites, enabling them to take immediate action when …
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Pricing

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Starter

$16.21

Cloud
per month

Business

$22.61

Cloud
per month

Enterprise

$54.04

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.uptrends.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $16.21 per month
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Product Details

What is Uptrends?

Uptrends Video

Overview of Uptrends Solutions' Web Performance Monitoring

Uptrends Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on Uptrends to instantly generate reports and measure the health of their websites, enabling them to take immediate action when their sites are unresponsive. Uptrends offers reliable services, competitive pricing, and prompt support, leading to a positive user experience. Customers have consistently praised Uptrends, from the onboarding process to ongoing support, finding it to be an excellent value for money. The product is highly regarded for basic ping tests and availability checks, providing users with peace of mind. The support team at Uptrends is exceptional, maintaining excellent communication and regularly updating users on new features and account optimization.

Users have had a highly satisfactory experience with Uptrends for nearly two years, leveraging alerts and in-depth analysis to identify performance bottlenecks. Many users strongly recommend Uptrends as a reliable website monitor that excels in communication and support. Businesses have found immense value in using Uptrends to proactively monitor their network performance, addressing issues before clients become aware of them. By offering transparency and visibility in website performance measurement, Uptrends has successfully fulfilled the need for continual performance monitoring. Users have also leveraged Uptrends effectively in remotely monitoring transactions from multiple locations while benefiting from competitive pricing and feature offerings.

Uptrends has demonstrated remarkable partnership and flexibility by providing significant discounts and extending financial assistance during challenging times for clients. Users appreciate the ability to verify system uptime from various locations and customize thresholds based on regional requirements. Uptrends' customer support is widely applauded for their proactive outreach to ensure customer satisfaction and provide flexible business solutions. Notifying users of website downtime has saved clients from potential losses in business revenue. Additionally, Uptrends has proven valuable in promptly detecting API web server downtime, mitigating potential system malfunctions.

By reducing downtime resolution time and seamlessly integrating with PagerDuty for alerting and scheduling purposes, Uptrends has significantly improved website reliability according to user experiences. Users have reported receiving early notifications of issues through Uptrends, allowing them to address problems promptly. The alerting features provided by Uptrends enable instant notifications of website, service, server, and application downtime, facilitating efficient incident management and aiding in future product development planning. Uptrends also aids in monitoring website speed and identifying assets that contribute to slow page load times, resulting in increased form conversion rates.

Tiered monitoring capabilities: Users appreciate the tiered monitoring capabilities of Uptrends, allowing them to categorize monitors and set up personalized and team dashboard views. This feature has been praised by many reviewers for its ability to provide a customizable and organized monitoring experience.

Easy-to-configure website monitoring tool: Uptrends is highly regarded as an easy-to-configure website monitoring tool by users. Many reviewers have found it simple and straightforward to set up, providing them with simplicity and confidence in overseeing website performance.

Intuitive user interface: The user interface of Uptrends is highly valued for its intuitiveness. Reviewers find it visually appealing, easy to understand, and intuitive in navigation. The intuitive nature of the software contributes to a seamless user experience, making it easier for users to navigate through the platform effortlessly.

Limited Customization Options: Some users have expressed a desire for more customization options in Uptrends. They would like to be able to customize the uptime chart and have the ability to pause monitors during software deployments.

Occasional False Positives: A few users have experienced occasional false positives with Uptrends, where alerts are triggered even though there is no actual issue. While these false alarms can be slightly annoying, users appreciate that it helps them stay alerted to potential problems.

Interface and Design: Users have mentioned that the interface of Uptrends could benefit from an update to a more modern look and a more intuitive navigation and configuration process. They feel that the current interface design is somewhat rudimentary and could be improved for better user experience.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Bryan Henry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Uptrends to monitor our website's speed and length of downtime during development pushes. It has helped us increase our form conversion by informing us of what assets are causing the pages to load slowly. Easily pays for itself in monitoring downtimes.
  • Monitors downtime.
  • Waterfall of resources when loading pages.
  • I'd like to be able to be notified via text message of any downtimes.
Uptrends is best for those looking to monitor their website's pushes, downtimes, or just their overall speed.
Monitoring Tasks (5)
48%
4.8
Remote monitoring
80%
8.0
Network device monitoring
90%
9.0
Multiple Server Monitoring
N/A
N/A
Multi-device monitoring
N/A
N/A
Automated alerts and notifications
70%
7.0
Management Tasks (4)
75%
7.5
Patch Management
70%
7.0
Service configuration management
80%
8.0
Software and hardware inventory
70%
7.0
Policy-based automation
80%
8.0
Reporting (4)
77.5%
7.8
Performance data reports
80%
8.0
Customizable reporting
70%
7.0
Data visualization
90%
9.0
Risk analysis
70%
7.0
Security (3)
73.33333333333333%
7.3
Data backup and recovery
80%
8.0
Antivirus and malware management
60%
6.0
Administrator access control
80%
8.0
  • Ability to monitor uptime.
  • Cost savings over competitors.
Lasha Jojua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Uptrends are used by the monitoring unit. The team is staffed with 12 members, 24x7 working shifts. Created tickets based on received alerts are transferred to the incident management department automatically. The developer department uses web performance data on a staging environment as well to have a clear picture of the current state.
  • Uptrends help to check the availability of web products, measures performance, and KPIs if it meets business needs. Weekly and monthly reports are sent to relevant product owners. Product teams are using this data to plan future activities of product development.
  • Detailed alerts in case a check fails with error codes.
  • Worldwide checkpoint
  • Custom alert text option on mail
  • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
Monitoring Tasks (5)
80%
8.0
Remote monitoring
100%
10.0
Network device monitoring
70%
7.0
Multiple Server Monitoring
70%
7.0
Multi-device monitoring
60%
6.0
Automated alerts and notifications
100%
10.0
Management Tasks
N/A
N/A
Reporting (3)
63.33333333333333%
6.3
Performance data reports
70%
7.0
Customizable reporting
60%
6.0
Data visualization
60%
6.0
Security
N/A
N/A
  • 1st getting info about issues
  • Automated escalation helps to save time and avoid human kind mistakes.
The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
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