UsabilityHub Reviews

6 Ratings
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Score 9.9 out of 101

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Score 10 out of 10
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Verified User
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UsabilityHub was used by the Marketing department in my organization. We used it to test out new designs of ads, pages, headlines, etc. We also used it to test out navigation of a page/a series of pages. It was a great tool to use if we wanted to test something out but didn't have the time or necessary traffic to test out the item on a live site.
  • Testing out design - ads/websites
  • User preference for a certain design
  • Ease of navigation of a certain page/series of pages
  • Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
  • Bring back the navigation test type
  • Add additional test types
UsabilityHub is great for testing out an item where you need responses quickly and/or you don't have sufficient traffic to test out an idea on a live site/environment.
UsabilityHub is not suited for testing out items that require a specialized knowledge. For example, we had headlines to test out related to purchasing energy, but not every tester in UsabilityHub's pool had the level of knowledge needed to give a qualified opinion on this subject.
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Score 8 out of 10
Vetted Review
Verified User
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It is being used to optimise our website. We send screenshots to UsabilityHub to test the design, copy and features like call-to-action buttons. It helps us to get very quick feedback from real users - especially when needing to test if a page is too cluttered or if the copy is clear.
  • Very fast - you can have responses in minutes.
  • Very easy and straightforward to use. The interface is clear and intuitive.
  • They offer suggestions for questions that are effective, which is very helpful for a first time user.
  • If you want to [do a] review for UsabilityHub it is hard as their database is oversaturated. I was signed in every day for a week and never got asked to take a test.
  • It is difficult for them to vet their testers, so some reviews can lack quality.
  • The main thing it doesn't offer is video/audio recorded, immediate feedback, which sometimes gets better insights than when someone has to think about an answer and type it out.
I would recommend UsabilityHub for anyone that wants fast responses from real people about the immediate effectiveness of their design, copy, media, and buttons - especially for improving bounce rate and navigation issues. I would not recommend it if you need a more in-depth analysis, for example, user journeys throughout your website or more complex commentary.

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About UsabilityHub

Categories:  Usability Testing