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UserBob

UserBob

Overview

What is UserBob?

UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which…

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Learn from top reviewers

UserBob Review

Rating: 6 out of 10
July 9, 2022
IncentivizedVetted ReviewVerified User
UserBob is used in my organization to test see user comments when using banking services, it addresses business problems such as the accessibility of the application, and the ...
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Moises Abraham Lacayo Cortes
Professional - Legal
Supervisor legal
BAC Credomatic
UserBob1 year of experience

Userbob is cheap, easy to use and fast to get data back

Rating: 7 out of 10
July 8, 2022
IncentivizedVetted ReviewVerified User
UserBob helps to get user feedback about websites, mobile web, and apps. We can understand how a new user feels when visiting our website for the first time which helps us imp...
Continue reading
Verified user
Employee
UserBob1 year of experience

UserBob has changed the course of our business.

Rating: 10 out of 10
July 21, 2017
IncentivizedVetted ReviewVerified User
UserBob has been transformative for our business. We began using Usertesting.com essentially when they first launched, back in 2012 during our first startup and loved it. We r...
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Philip Cortes
C-Level Executive - Product Management
Founder
UserBob1 year of experience

There's no better testing site than UserBob!

Rating: 10 out of 10
May 12, 2016
Vetted ReviewVerified User
We use UserBob to test out our web application. Our goal is to see how our system is used, find any obvious bugs, and also to see how user friendly our site is in general. Use...
Continue reading
Kevin Kuhn
C-Level Executive - Product Management
Co-founder and CEO
RomyLMS
UserBob1 year of experience
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Pricing

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UserBob

UserBob

N/A
Unavailable

What is UserBob?

UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://userbob.com/createTest

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Details

What is UserBob?

UserBob Features

  • Supported: Usability Testing
  • Supported: User Testing
  • Supported: Remote User Testing

UserBob Screenshots

Screenshot of Home screen

UserBob Competitors

UserBob Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

UserBob has become a cost-effective alternative to UserTesting, providing users with the ability to gather valuable feedback on their websites and applications. Many users have found this service to be transformative for their businesses, as it offers quick and high-quality feedback on web applications, helping them identify bugs and improve user-friendliness. The affordability of the service allows users to run multiple tests in a short amount of time while receiving videos of excellent quality.

One of the primary use cases for UserBob is in the banking industry. Organizations have utilized the platform to test user comments and improve the accessibility and user experience of their electronic banking services. Furthermore, UserBob has proven effective in understanding how new users perceive websites, helping businesses enhance the overall user experience. With its wide range of applications, UserBob has become a valuable tool for businesses looking to gather user feedback and make informed improvements to their digital platforms.

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why

UserBob Review

Rating: 6 out of 10
Incentivized
July 09, 2022
Use Cases and Deployment Scope
UserBob is used in my organization to test see user comments when using banking services, it addresses business problems such as the accessibility of the application, and the user experience among others, and its scope of use is to see what user problems the branch can present electronica and legal platforms used for suppliers.
Pros and Cons
  • fast and agile
  • comfortable price
  • easy to register
Likelihood to Recommend
some specific scenarios where UserBob may be suitable is for testing delivery apps, short trip apps like uber, clothing sales apps, and banking service apps where it is less suitable is for service apps or sites legal, medical, consulting, insurance sales, sale of products for vehicles, sale of houses, sale of construction materials.
Most Important Features
  • recruit users to test
  • choosing target demographics
  • See real users
Return on Investment
  • increase in electronic branch users
  • Increased use of platforms by providers
  • more credit card sales
Alternatives Considered
Both sites seek the same thing, which is to record real users to test applications and sites, however, UserBob was selected because it is more accessible, faster, and more agile, and it offers a guarantee that it will return 100% of the money in case of not being satisfied With the service.
Other Software Used

Userbob is cheap, easy to use and fast to get data back

Rating: 7 out of 10
Incentivized
July 08, 2022
Verified User
Vetted Review
Verified User
UserBob
1 year of experience
Use Cases and Deployment Scope
UserBob helps to get user feedback about websites, mobile web, and apps. We can understand how a new user feels when visiting our website for the first time which helps us improve the experience. It was very quick to get feedback from the users. We routinely are able to test new designs.
Pros and Cons
  • It is quick to get results
  • It was cheap to purchase
  • Its easy to use
Likelihood to Recommend
It lowers friction to gather user data and makes it easy and simple to collect so we can test things out and get feedback quickly to then make adjustments. If you require the ability to segment the user base based on more than the honor system and in more complex demographics, then this tool will not be able to support you.
Most Important Features
  • easy to use
  • quick to implement
  • fast to collect data
Return on Investment
  • cheap
  • easy to use
  • allows us to move fast
Alternatives Considered
UserTesting allows for better user segmentation that's not just based on the honor system of the user but UserBob is cheaper and it's quicker to get data back so it makes collecting data easy and fast so you can move quicker and experiment more. UserBob is great for a first audience or a general audience.

UserBob has changed the course of our business.

Rating: 10 out of 10
Incentivized
July 21, 2017
Use Cases and Deployment Scope
UserBob has been transformative for our business. We began using UserTesting.com essentially when they first launched, back in 2012 during our first startup and loved it. We recently started a new company and had new tests to run, and found UserTesting to be prohibitively expensive, and needed an alternative. With a quick Google search we found userbob, and have been absolutely blown away with it. It's the exact basics of what you need, at 1/5th the cost! We have been able to run about 10 tests in less than 3 hours. The testers are amazing in quality (equal to UserTesting.com), the videos are fantastic, and again, it's the cheapest! Couldn't recommend the service more highly.
Pros and Cons
  • Cheap, but high quality user testing.
  • Bare bones - just the basics of what you need. It lets you customize questions, customize audiences, and then see results!
  • Fast.
Likelihood to Recommend
It's one size fits all for now. If you need someone very very specific, it may be less helpful, but those cases are few and far between. I think this service would work for 90% of user testing scenarios.
Return on Investment
  • Amazing ROI. So much cheaper than alternatives!
Alternatives Considered
Userbob has the same results, same quality testers, and is 1/5th the cost. I would go to UserTesting.com if I needed a very targetted demographic, but that's very rare.
Other Software Used

There's no better testing site than UserBob!

Rating: 10 out of 10
May 12, 2016
KK
Kevin Kuhn
Co-founder and CEO
RomyLMS (E-Learning, 1-10 employees)
Vetted Review
Verified User
UserBob
1 year of experience
View profile
Use Cases and Deployment Scope
We use UserBob to test out our web application. Our goal is to see how our system is used, find any obvious bugs, and also to see how user friendly our site is in general. UserBob is utilized by our engineers and product developers. It allows us to receive a quantity and quality of feedback quicker than any other source.
Pros and Cons
  • It provides quick and diverse feedback. We don't necessarily want the most web-savvy individuals testing our product, UserBob had a good mix of users with varying skill levels.
  • Extremely affordable. Of all the user testing services we looked at, UserBob provided the most benefit for its price.
  • They over-delivered on their services. I requested 5-minute videos with a specified task figuring that if the users did not get through the task in 5 minutes and quit then that would be as valuable as them completing the task; but all the users went overtime to complete the task so I could see exactly what our system was doing wrong.
  • The co-founder, John, reached out personally to ensure that I was satisfied with the level of service provided. Great customer support!
Likelihood to Recommend
UserBob was great for finding issues in our web app. The testers were great at following the instructions sent over and provided valuable feedback while narrating their navigation through the system. I would highly recommend UserBob for user testing. It's quick, easy, and affordable. They will find issues with usability, navigation, and comment on the overall feel of your application, telling you what you've done right and what could be improved.
Return on Investment
  • UserBob has significantly reduced the time it would take us to review our platform.
  • UserBob has allowed us to find and fix bugs before actual users ran into issues.
Alternatives Considered
We selected UserBob due to their combination of affordability and functionality. They simply provide more for less money. And we are very happy with our decision. They give us exactly what we are looking for at a simple, unbeatable price.
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