July 21, 2017
Score 10 out of 10
UserBob has been transformative for our business. We began using UserTesting.com essentially when they first launched, back in 2012 during our first startup and loved it. We recently started a new company and had new tests to run, and found UserTesting to be prohibitively expensive, and needed an alternative. With a quick Google search we found userbob, and have been absolutely blown away with it. It's the exact basics of what you need, at 1/5th the cost! We have been able to run about 10 tests in less than 3 hours. The testers are amazing in quality (equal to UserTesting.com), the videos are fantastic, and again, it's the cheapest! Couldn't recommend the service more highly.
- Cheap, but high quality user testing.
- Bare bones - just the basics of what you need. It lets you customize questions, customize audiences, and then see results!
- The UI could use a tad bit of polish.
- I'd pay a few extra dollars to get people in a +150k income bracket, or an even more targeted demographic than what they offer.
Read Philip Cortes's full review
It's one size fits all for now. If you need someone very very specific, it may be less helpful, but those cases are few and far between. I think this service would work for 90% of user testing scenarios.