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UserBob

UserBob

Overview

What is UserBob?

UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which…

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Recent Reviews

TrustRadius Insights

UserBob has become a cost-effective alternative to UserTesting, providing users with the ability to gather valuable feedback on their …
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Pricing

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What is UserBob?

UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://userbob.com/createTest

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Details

What is UserBob?

UserBob Features

  • Supported: Usability Testing
  • Supported: User Testing
  • Supported: Remote User Testing

UserBob Screenshots

Screenshot of Home screen

UserBob Competitors

UserBob Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

UserBob has become a cost-effective alternative to UserTesting, providing users with the ability to gather valuable feedback on their websites and applications. Many users have found this service to be transformative for their businesses, as it offers quick and high-quality feedback on web applications, helping them identify bugs and improve user-friendliness. The affordability of the service allows users to run multiple tests in a short amount of time while receiving videos of excellent quality.

One of the primary use cases for UserBob is in the banking industry. Organizations have utilized the platform to test user comments and improve the accessibility and user experience of their electronic banking services. Furthermore, UserBob has proven effective in understanding how new users perceive websites, helping businesses enhance the overall user experience. With its wide range of applications, UserBob has become a valuable tool for businesses looking to gather user feedback and make informed improvements to their digital platforms.

Reviews

(1-2 of 2)
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July 09, 2022

UserBob Review

Moises Abraham Lacayo Cortes | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
UserBob is used in my organization to test see user comments when using banking services, it addresses business problems such as the accessibility of the application, and the user experience among others, and its scope of use is to see what user problems the branch can present electronica and legal platforms used for suppliers.
  • fast and agile
  • comfortable price
  • easy to register
  • that can change the language
  • more payment options
  • Could recruit Latino users to test the apps and sites
some specific scenarios where UserBob may be suitable is for testing delivery apps, short trip apps like uber, clothing sales apps, and banking service apps where it is less suitable is for service apps or sites legal, medical, consulting, insurance sales, sale of products for vehicles, sale of houses, sale of construction materials.
  • recruit users to test
  • choosing target demographics
  • See real users
  • increase in electronic branch users
  • Increased use of platforms by providers
  • more credit card sales
Both sites seek the same thing, which is to record real users to test applications and sites, however, UserBob was selected because it is more accessible, faster, and more agile, and it offers a guarantee that it will return 100% of the money in case of not being satisfied With the service.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
UserBob helps to get user feedback about websites, mobile web, and apps. We can understand how a new user feels when visiting our website for the first time which helps us improve the experience. It was very quick to get feedback from the users. We routinely are able to test new designs.
  • It is quick to get results
  • It was cheap to purchase
  • Its easy to use
  • user requirements are on the honor system
  • setting criteria is limited
  • simple front end
It lowers friction to gather user data and makes it easy and simple to collect so we can test things out and get feedback quickly to then make adjustments. If you require the ability to segment the user base based on more than the honor system and in more complex demographics, then this tool will not be able to support you.
  • easy to use
  • quick to implement
  • fast to collect data
  • cheap
  • easy to use
  • allows us to move fast
UserTesting allows for better user segmentation that's not just based on the honor system of the user but UserBob is cheaper and it's quicker to get data back so it makes collecting data easy and fast so you can move quicker and experiment more. UserBob is great for a first audience or a general audience.
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