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Userlane Scorecard Summary
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve.
Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the software where to click next - just like the GPS navigation system in cars offers its driver turn-by-turn advice how to optimally reach his or her destination.
Unlike video tutorials, the Userlane technology is integrated into the software. Users receive interactive guidance, while they are already working in the application itself. The vendor says this allows companies to improve their onboarding experience, reduce support and employee training costs and implement new software products more efficiently.
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Required
The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
Userlane Customer Size Distribution
|Small Businesses (1-50 employees)||10%|
|Mid-Size Companies (51-500 employees)||20%|
|Enterprises (> 500 employees)||70%|
Userlane Support Options
Userlane Technical Details
|Mobile Application:||Apple iOS, Android, Windows Phone, Mobile Web|
|Supported Countries:||Europe, North America|
|Supported Languages:||German, English, Spanish, French, Italian, Chinese|