VanillaSoft Reviews

VanillaSoft is used by the Bucknell student-calling program for managing the university's alumni information and giving records. It is being used by that department to address the problem of repeatedly calling alumni, disorganized record keeping, and call marking for research and managing alumni relationships / collecting alumni/parent feedback effectively. It is also used to manage credit-card versus pledge-letter funds and keeping an accurate record of conversations had with alumni/parents.

VanillaSoft is used by the Sales department only. One of the problems I have solved with VanillaSoft is that cold callers are able to get through the leads a lot quicker than other systems. This allows more leads to be called on. Another problem that was solved is the idea of having to go back and forth to send emails or make calls. With VanillaSoft everything can be done from the system without having to switch tabs. It even allows us to view a script to help during the calling process. This system also allows you to view a dashboard of all your callers to help see the progress of each team member.

We use Vanilla Soft for sales. We have a group calling opt-in data contacts via Bria softphone VOIP that is integrated into Vanilla Soft. It keeps track of results and notations. The result codes change the next action needed or taken within each contact. We can pull reports and quickly identify issues and successes.

VanillaSoft is being used only in our B2B calling efforts. When we switched to VanillaSoft, we get more insights into how everyone's performing, we were able to reach out to a lot more prospects compared to previous CRM, and it increased our deliverables. The on-boarding of new users is very easy. The default page for callers is not hard to navigate, you can easily make 300 calls or even more within an eight-hour shift.

We utilize the VanillaSoft platform for multiple clients. To generate MQLs & SQLs to our client's sales team. Integrating with our Client's CRMs such as Hubspot and Salesforce, allows us to be transparent with our clients and give them much needed and desired business intelligence they would not get elsewhere. The ability to coordinate Marketing Campaigns with our clients improves the success of each campaign and provides our clients with the bridging of the gap between sales and marketing.

VanillaSoft is used was used as a lead management tool. We used it for managing workflows and lead stages to develop leads from raw inquiries to the sales appointment stage. The software allowed us to automate email and promote responsive leads to higher importance, increasing conversions, profitability, and sales conversion.

My organization, SalesRoads, uses VanillaSoft as our CRM and SEP. It houses all of our leads' email addresses, phone numbers and direct extensions, addresses, notes, job titles... EVERYTHING! I cannot fathom the missed opportunities and lack of professionalism if we were without VanillaSoft. Simply put, this thing is the best.

To the best of my knowledge, my whole organization uses VanillaSoft. That is dozens of campaigns and probably over one hundred reps. Depending on the campaign, we all sync it to different programs. On my end, my VanillaSoft account is connected to MicroSIP (for the autodialer functions) and Pipedrive (for the client's perusal). As for what business problems this CRM/SEP addresses, I think there is only one word to sum it up best: organization. Without fantastic systems like VanillaSoft, any sales or management professional would be living a nightmare right out of Death Of A Salesman. Leveraging modern technology like this is an absolute imperative for success in 2020 and beyond. Thank you for making my work so easy, I do not see myself using another program ever again.

VanillaSoft is used by everyone in the office to manage contacts across multiple campaigns. It makes it incredibly easy to organize contacts, keep important notes and send e-mail and mailings and keep track of them! Integration with software like “RingCentral“ makes one-click dialing simple. There are also a lot of customization options to allow for various email templates to be saved as well as to make resulting each “contact” is done in a clear way that enables future contacts with that patron to be managed appropriately.

VanillaSoft is used across our whole organization. It is used to hold all of our leads, as well as all of our information on each lead. It addresses all of the needs that our clients need. They are able to see the leads, and any info received by the agent. They are able to request changes that are tailored to their business needs.

I was the only user of VanillaSoft from within my organization. VanillaSoft solves the biggest issue with sales - which for us is follow-up.

Our entire office is using VanillaSoft. We have an in-house call center and we are using the online software to track and manage our calling process. We are also using the VOIP phones to make the calls as well. VanillaSoft allows us to easily track our outbound calling performance in an easy and efficient way.

VanillaSoft is being used by our sales team. It allows them to receive leads without having to search to provide an organized workflow. VanillaSoft also has a dialer that you could utilize to dial straight from your computer to, again, have an organized and faster workflow. VanillaSoft the "research" part of obtaining leads. However, it is still very useful to research your leads, but VanillaSoft provides you with those leads.

Our entire company uses VanillaSoft daily for our calling routines. We work with a wide amount of data so having VanillaSoft on our side to help organize and qualify our data is crucial in maximizing efficiency and boosting company revenue overall. VanillaSoft really just speeds up calling procedures and data filing by allowing you to customize different views and user-accessible tasks. The calendar is a huge feature that every employee here utilizes daily to effectively maintain tasks.

We've been using VanillaSoft for email campaigns to attract potential attendees to a series of technology webinars hosted by major tech companies that we help implement.

The entire organization uses the platform for sales management and development, from the sales department to the administrator side. It addresses our needs.

VanillaSoft is used by everyone in our company, including bookkeeping. It is a precise tool to keep contacts and appointments organized, plus it's very easy to use. If we didn't have this system, we would not be able to keep with all of the appointments and data we are responsible for.

It is used across the organization to track contacts, organize a database of recruits, schedule, call, and send mails for market research recruiting. It combines different samples in an easy to use format seamlessly combines different groups in one stream of contacts to use for market research purposes. The classification enables accurate resolution codes for all participants to follow easily.

We are calling alumni of our college and asking if they would like to make a donation to the campus. It is being used by all callers. There aren’t any problems I have seen but my supervisor every shift has to reset our phone numbers and voicemails to the correct person. Meaning, when each individual logs in, it has to be reset.

VanillaSoft is being used on a daily basis for marketing and sales and has greatly impacted client acquisition since I first implemented this software. This is a must-have for any start-up business or seasoned entrepreneur.

VanillaSoft is being used by the Admissions Department only. It is an excellent time management tool. It keeps the team organized and on top of things when used properly. We absolutely love it. We see our appointments and all the prospects we need to follow-up with. All of our activity is in front of us.

VanillaSoft is being used to raise the contact, interview, enroll, and start percentages of leads for each of our campuses across the country. VanillaSoft helped create universal calling, texting, and emailing procedures for our campuses. VanillaSoft is currently being used by our Admissions department. We adopted VanillaSoft to become our CRM for prospective students so we have a clean student database.

VanillaSoft is being used by our organization to keep track of students that come into our campus whether they came to enroll in school or they came just to get information on the programs that we offer here at Fortis. It doesn't address any business problems it just helps use maintain our students and which representative they saw when they came in.

It's used as a customer relationship management software, where we are able to contact our clients' leads through email, SMS, and VOIP. We are a sales agency so the entire sales team, up to 50 people, were using the software at any given time. The company was able to do huge volumes of outbound dialing thanks to VanillaSoft's easy to use software.