Overview
What is Velocify by ICE Mortgage Technology?
Velocify is a sales acceleration and automation solution acquired by Ellie Mae (now ICE Mortgage Technology) in 2017. The product suite includes Velocify Pulse automation app, Velocify Lead Manager for lead management and distribution, and Velocify Dial-IQ sales dialer.…
Velocify is the cannon that launched this business into success.
Velocify is ideal for prioritizing outbound sales initiatives
Excellent System
You'll Love Velocify For Specific Functions
Velocify vs the others.
Velocify Review
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Velocify--Great for front end lead conversion, not much else
Velocify Consulting-Creating simplicity, efficiency, reporting and consistency of use
Velocify Review
Manage Your Leads to Make the Money!
Pricing
What is Velocify by ICE Mortgage Technology?
Velocify is a sales acceleration and automation solution acquired by Ellie Mae (now ICE Mortgage Technology) in 2017. The product suite includes Velocify Pulse automation app, Velocify Lead Manager for lead management and distribution, and Velocify Dial-IQ sales dialer. Also , Velocify LoanEngage…
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Velocify by ICE Mortgage Technology?
Velocify by ICE Mortgage Technology Competitors
Velocify by ICE Mortgage Technology Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews and Ratings
(25)Community Insights
- Business Problems Solved
Velocify is a versatile software that is used by various teams across different divisions in organizations. Its broad range of applications includes marketing, sales, admissions, management, executive, business, and analytics teams. One of the significant use cases of Velocify is in the enrollment process where it helps break down the black holes of the process and provides more granularity. Loan originators also benefit from Velocify as it serves as a contact manager for all leads, enabling them to sell effectively.
The system establishes standards of success and creates dynamic workflows for users to follow, eliminating guesswork by determining which lead to call next. It offers features like speed to contact, lead prioritization, pull distribution, and automated smart and status-specific drip email. Users appreciate its ability to track every follow-up call and monitor the speed of reaching out to new leads transparently. Velocify is considered superior to other CRM systems by long-term users who have extensive experience in internet sales. The software's features and capabilities, as well as the professionalism and responsiveness of the sales representative and support team, are highly praised.
In addition to enrollment and sales teams, Velocify is widely used across entire organizations for lead management and campaign organization under different divisions. Its priority rules and scheduling features help prioritize outbound calling and follow-up campaigns with prospects, contributing to day-to-day success for over 100 employees. This software keeps the entire organization organized, connected, and efficient while helping businesses make more money.
Furthermore, Velocify plays a crucial role in admissions by organizing the lead base and generating reports. It facilitates file tracking by allowing files to be sent to different milestones of the application process and assigned to specific people. This ensures that everyone stays on track with their tasks. Moreover, Velocify addresses the business problem of providing additional leads during slow times of the year by making the software available to the entire company.
Overall, Velocify proves to be a valuable tool in streamlining various aspects of business operations, from lead management to sales and admissions. Its versatility and range of features make it an indispensable asset for organizations looking to enhance their efficiency and productivity.
Attribute Ratings
Reviews
(1-5 of 5)review
- Customizable
- Easy to update
- Good reporting
- Doesn't catch when you accidently add a space at the end of an entry and makes reporting harder
- MUST pay close attention to details
- Keeps up organized
- Links well
Velocify--Great for front end lead conversion, not much else
- The simplicity of the system setup is relatively easy.
- The built in speed to lead Dialer worked very well and distributed leads accurately.
- The help and support area was easy to navigate.
- No limitation on numbers of fields assisted with our need for granularity.
- The canned reporting is not a one size fits all, and therefore customization of reports was needed. However, the ability to filter different criteria in and/or boolean was non-existent.
- Customer Service and personable touch was poor at almost every level. We were with Velcoify for 2 years and we had to repeatedly explain our business to them with each issue.
- Fields were not able to be shared across different areas, which proved to be problematic with different reporting needs.
- Validation was only added to the system in the last few months, and this was very basic; because there were not specific security items for each role, this made our data integrity very shaky.
- Creating emails and duplicating statuses, etc was labor intensive. There was no ability to clone existing emails, status, actions.
- Drip campaigns were not available.
- Vendor posting proved problematic at times, and the fact that anyone could enter anything into a drop down (again, validation) proved problematic as well.
- Faster lead conversion lead us to higher potential for "first school wins" philosophy.
- Negative return on time spent maintaining Velocify. Because manual reporting was needed and much had to be done outside of the system, there was a monetary loss of time because of this.
- Predictability was near impossible for us, and the fact that we had to purchase an email automation system because Velocify did not do anything we needed was a negative ROI for our business.
Velocify Consulting-Creating simplicity, efficiency, reporting and consistency of use
- Shotgun Connect-enables a very short speed to call after lead is posted
- Click to Dial-enables simple click on phone number to place call
- Prioritized View-enables management to set the priority in which leads should be called by users
- Pull Distribution-enables the sharing of leads amongst users based upon management rules
- Smart Status specific drip email marketing
- Totally customizable to any industry or work flow
- Lead Prioritization (management sets criteria for which leads are priority)
- Reporting (various canned and ad hoc reports)
- Ease of use (ramp up time for users 2-5 days)
- Blast email capability
- Local caller ID (customer sees local area code on caller ID)
- Lead distribution (granular lead distribution capability)
- Calendar Events
- Pre-recorded voice mail messages
- Many other features
- Ease of integration with other apps
- While I personally have not had an issue with customer support, I have heard that some companies have had issues.
- ROI is gigantic but hard to measure.
- These answers are for any type of industry. SPEED TO CALL-System enables users to make first call to customer within seconds of lead being posted.
- SMART LEAD DISTRIBUTION-Initial lead distribution can be very intelligent
- PULL DISTRIBUTION-A scenario where leads can be shared by users based upon management set rules.
- PRIORITIZED VIEW-A scenario where management sets the order in which leads should be called on a daily basis. Takes the guess work out for users on which lead to call next.
- DRIP EMAIL-Intelligent email initiative.
- REPORTING-Various canned reports and ability to create ad hoc custom reports.
- DIALER INTEGRATION-System can be integrated with Five9 and other dialers.
- SALESFORCE INTEGRATION-System is integrated with Salesforce.
- MANY OTHERS-System is feature rich.
- Velocify continues to improve features.
- Velocify is a game changer for how your organization approaches customers.
- Ability to determine ROI on advertising dollars.
- Reports clearly show areas of opportunities.
- Post sale follow up.
- System can be partitioned so that various business units can take advantage of the capabilities.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Professional services company
- For most new companies the planning stage should be thought through entirely. It's a time commitment from management which can be an issue. The more time spent thinking through how the system should be set up will provide dividends to the top line of the P/L.
- Understanding the features and how they work together.
- When I started using Velocify I was a rookie and certainly not a computer guy. It took me several weeks before I started to understand how to begin to put the system together. Over time I kept making the system better for all the user levels.
- Self-taught
- Custom reporting can be very useful to understand how users are performing.
- Future finesse of system should be ongoing and not stop. The system is about consistent minor improvements as you discover new opportunity.
- Setting up distribution can be very easy. If your company has regulatory licensing issues to deal with the system can be very helpful from a distribution standpoint.
- Adding a new user is simple.
- Training for new users should be kept to discussion of the main 10 features in a 45 minute conversation. The other minor issues will be picked up quickly.
- Adding fields to the form is easy.
- Setting up drip email is easy.
- Email open notification is usable.
- Establishment of local caller ID feature.
- New administrators have a hard time grasping how all the features work together.
- Integration to other apps is cumbersome.
- I am not an integration person. They integrate with several other applications and can be integrated with just about any app so I have been told.
- Direct Encompass integration leaves something to be desired.
- Direct Five9 integration is good as far as I understand it.
Velocify Review
- Tracking the files progress
- Organization in the users queue
- You must remember to save your action before closing, it will not save for you.
- Fast lead conversion
- Better understanding of the file
Manage Your Leads to Make the Money!
- The prioritized queue allows for management to set contact standards and hold users accountable. It removes all the guess work out of what lead to call next.
- The Dial IQ feature is fantastic for powering through calls and maximizing speed to contact.
- The Shotgun lead distribution puts the lead into the hand of the user that is ready and available to call that lead immediately. No handing off a lead to an originator and hoping they call. This feature allows for the system to notify multiple users simultaneously and first user to press 1 wins the lead. Talk about creating a competitive sales environment!
- I would like to see more seamless integration with the LOS. The system will update from statuses between the LOS and Velocify, but that requires an overnight sync and does not sync any additional information. Real-time would be ideal!
- More robust reporting would be great! I would love to see some of the custom reports that administrators have created to become system reports platform wide.
- Increased lead to contact from 30% to upward of 70%
- Increased speed to contact attempt from 5-10 minutes to less than 1 minute