Skip to main content
TrustRadius
Ventiv Claims

Ventiv Claims

Overview

What is Ventiv Claims?

Ventiv Claims Administration software is designed to handle claims with speed and precision.

Read more
Recent Reviews

Ventiv is awesome!

9 out of 10
March 26, 2024
Incentivized
Ventiv claims helps us to track and process the claims we receive daily. This seamless application provides us with the ease of use. Their …
Continue reading

Ventiv Claims

7 out of 10
March 26, 2024
We use Ventiv Claims for our Claims Application using Claims Enterprise. It assist with streamlining processing claims, claims reporting, …
Continue reading

Ventiv Claims Review

9 out of 10
September 05, 2023
Incentivized
Claims Management for workers compensation, injured workers on the job. We input all new claims and manage the old ones. We use the system …
Continue reading

Happy Customer.

8 out of 10
March 27, 2023
Incentivized
It helps organize everything, on a day to day and process checks and documents that I no longer have to manually do. It provides amazing …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Ventiv Claims?

Ventiv Claims Administration software is designed to handle claims with speed and precision.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

20 people also want pricing

Alternatives Pricing

What is ChiroTouch?

ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

Return to navigation

Product Details

What is Ventiv Claims?

Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Management, Workers’ Compensation, Policy Management, Billing Management, Claims Intelligence, Corrective Action Plans, and Incident Reporting. The system was designed as a claims management system from the perspective of claims examiners. Designed to make it easy to manage claims, it includes functionality like diaries, business rules, workflow management, notepads, and financial management. Ventiv Claims enables users to define custom workflows tailored to each client’s specific business process, to make claim, document, and policy administration more efficient.

Ventiv Claims offers an “out of the box” solution to clients. At the same time, the Ventiv Claims architectural design was developed with the fundamental requirement of flexibility to adapt to meet the changing business requirements of clients. The system modules, fields, interfaces, and reports are user configurable so that Ventiv Claims can be adjusted to meet most organizational processes without custom programming.

Ventiv Claims Features

  • Supported: Predictive Analytics: Claim Severity Scoring and Case Reserve Prediction
  • Supported: Workflow Automation and Custom Business Rules
  • Supported: Fully Integrated Compliance Support for CMS, IAIABC, EAMS, and Jurisdictional Reporting
  • Supported: Content Management and Distribution, ISO, Document Management

Ventiv Claims Screenshots

Screenshot of Claim Frequency by Age/Claim Severity by Age
Graphical Representation of Claims Frequency and Severity by AgeScreenshot of Unreviewed Documents by Examiner
Graphical Representation of documents that have not been reviewed by file handlerScreenshot of ODG Comparison – Total Cost
Graphical representation claim cost benchmarked against ODG GuidelinesScreenshot of Vendor Payment 
Graphical representation of payments made over time, payments by transaction, and total amount paid for specified time frameScreenshot of Policy Participation
Graphical Representation of reinsurance layers for a specific policyScreenshot of Claims by Month
Graphical Representation of claims entered by month that includes a filter for claim year and status

Ventiv Claims Videos

Ventiv Claims Competitors

Ventiv Claims Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesVentiv Claims primarily serves clients in North America.
Supported LanguagesEnglish

Frequently Asked Questions

Ventiv Claims Administration software is designed to handle claims with speed and precision.

Riskonnect IRM, Duck Creek Claims, and Majesco Claims are common alternatives for Ventiv Claims.

Reviewers rate Implementation Rating highest, with a score of 9.4.

The most common users of Ventiv Claims are from Enterprises (1,001+ employees).

Ventiv Claims Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)50%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(32)

Attribute Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our main use surrounded the tracking of historic toxic tort claims that spanned multiple policy years. One of our carriers internally has the same capabilities but limits access to their systems to only a very high summary basis. By housing claims within the IRM system we can track those claims and spread losses across multiple policy years to validate the lead carrier spreading of losses.
March 26, 2024

User Review

Brandon Heckler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The notation functions within the system works well for us in the event that someone else needs to access the files to obtain information, there is an absence, or for auditing purposes to track what each employee is doing and when.
March 26, 2024

Ventiv is awesome!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ventiv Claims has seamlessly assisted us in processing and tracking our claims. The system is very user-friendly and fits our need in the financial industry. From the reporting to searching claims this system is easy to use. This product I'm sure has the ability help other industries in their claims tracking.
March 26, 2024

Ventiv Claims

Score 7 out of 10
Vetted Review
Verified User
Ventiv provides great customer service and assistance from our Customer Service Manager. Easy to use helpdesk ticket submission. Need improvement on turn around time for assistance with troubleshooting and response.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ventiv Claims is a great solution for any Workers' Compensation and General Liability program. I do not have any scenarios for less than appropriate use. I think the system upgrade process could run smoother. Also product support in a timely fashion is lacking at times.
September 05, 2023

Ventiv Claims Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The customization available in Ventiv Claims is awesome. Being able to have custom reports and fields makes our small company feel "bigger". However certain features, for example, SSO and document scanning, make us realize how small we are because the implementation and annual fees are a too expensive to justify spending for the amount of users we have and revenue we generate.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ventiv Claims works beautifully for workers' compensation. It is easy to use for both field employees and Risk Management. The claim nearly creates itself by allowing the digital "Injury Reporting Form" the employee fills out when they report an injury to populate the claim itself. I have the employee's own description of the incident, which helps determine compensability. In addition, the support we receive from the Ventiv Claims team is second to none. We have a dedicated account manager who ensures our success and is always willing to step in and help whenever we have a question or want something to perform differently.
Gabriel Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I feel Ventiv truly understands my industry, CA Workers Compensation. They have a very good compliance department that helps me keep on top of all state requirements. The application itself is pretty user friendly for my examiner staff. The layout is nice as well as the coloring scheme of the screens.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ventiv Claims is very suited for the basic and some complex processes of both our Workers' Compensation and Public Liability claims handling workflows; claims handling, creating pre-populated correspondence, importing document images, making payments, maintaining notes and diaries. Ventiv Claims is also great for handling the submissions of CMS information.

We tried to use Ventiv Claims to maintain our OSHA information but were unable to build that piece into our workflow.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I feel that the Ventiv Claims System was designed more for managing workers' compensation claims, and less suited for general liability. Although, it can be used for managing liability claims.
Score 10 out of 10
Vetted Review
Verified User
Working in IT, I have worked alongside Ventiv for nearly 3 years now on an extensive upgrade project. Though the project has been tough at times, Ventiv has done nothing but be helpful while trying to implement this new upgrade. They are always quick to respond to any issues that we may have and are very friendly throughout the process. Their customer service is excellent.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Due to AdminSure's decision to self-implement, Ventiv Claims requires constant support. Highly recommend that Ventiv handle onboarding/implementation of the application. Do not attempt to do this on your own.
Return to navigation