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Ventiv Claims

Ventiv Claims

Overview

What is Ventiv Claims?

Ventiv Claims Administration software is designed to handle claims with speed and precision.

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Recent Reviews

Ventiv is awesome!

9 out of 10
March 26, 2024
Incentivized
Ventiv claims helps us to track and process the claims we receive daily. This seamless application provides us with the ease of use. Their …
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Ventiv Claims

7 out of 10
March 26, 2024
We use Ventiv Claims for our Claims Application using Claims Enterprise. It assist with streamlining processing claims, claims reporting, …
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Ventiv Claims Review

9 out of 10
September 05, 2023
Incentivized
Claims Management for workers compensation, injured workers on the job. We input all new claims and manage the old ones. We use the system …
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Happy Customer.

8 out of 10
March 27, 2023
Incentivized
It helps organize everything, on a day to day and process checks and documents that I no longer have to manually do. It provides amazing …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Ventiv Claims?

Ventiv Claims Administration software is designed to handle claims with speed and precision.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Ventiv Claims?

Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Management, Workers’ Compensation, Policy Management, Billing Management, Claims Intelligence, Corrective Action Plans, and Incident Reporting. The system was designed as a claims management system from the perspective of claims examiners. Designed to make it easy to manage claims, it includes functionality like diaries, business rules, workflow management, notepads, and financial management. Ventiv Claims enables users to define custom workflows tailored to each client’s specific business process, to make claim, document, and policy administration more efficient.

Ventiv Claims offers an “out of the box” solution to clients. At the same time, the Ventiv Claims architectural design was developed with the fundamental requirement of flexibility to adapt to meet the changing business requirements of clients. The system modules, fields, interfaces, and reports are user configurable so that Ventiv Claims can be adjusted to meet most organizational processes without custom programming.

Ventiv Claims Features

  • Supported: Predictive Analytics: Claim Severity Scoring and Case Reserve Prediction
  • Supported: Workflow Automation and Custom Business Rules
  • Supported: Fully Integrated Compliance Support for CMS, IAIABC, EAMS, and Jurisdictional Reporting
  • Supported: Content Management and Distribution, ISO, Document Management

Ventiv Claims Screenshots

Screenshot of Claim Frequency by Age/Claim Severity by Age
Graphical Representation of Claims Frequency and Severity by AgeScreenshot of Unreviewed Documents by Examiner
Graphical Representation of documents that have not been reviewed by file handlerScreenshot of ODG Comparison – Total Cost
Graphical representation claim cost benchmarked against ODG GuidelinesScreenshot of Vendor Payment 
Graphical representation of payments made over time, payments by transaction, and total amount paid for specified time frameScreenshot of Policy Participation
Graphical Representation of reinsurance layers for a specific policyScreenshot of Claims by Month
Graphical Representation of claims entered by month that includes a filter for claim year and status

Ventiv Claims Videos

Ventiv Claims Competitors

Ventiv Claims Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesVentiv Claims primarily serves clients in North America.
Supported LanguagesEnglish

Frequently Asked Questions

Ventiv Claims Administration software is designed to handle claims with speed and precision.

Riskonnect IRM, Duck Creek Claims, and Majesco Claims are common alternatives for Ventiv Claims.

Reviewers rate Implementation Rating highest, with a score of 9.4.

The most common users of Ventiv Claims are from Enterprises (1,001+ employees).

Ventiv Claims Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(32)

Attribute Ratings

Reviews

(1-25 of 25)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use IRM and Digital to automate and track exposure information. To ease administration the Digital forms tool is deployable to individuals who don't necessarily need to be full users of the IRM system which eases the administrative burden among other positive aspects.

We have also used RiskConsole/IRM to track asbestos claim dollar across multiple policy years.
March 26, 2024

User Review

Brandon Heckler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this product for claims management and processing with easy of use. The functionality of the system allows us to track each claims status and know when we need more information or when it’s time for us to proceed with certain actions. The main screen allows for searching through multiple different ways in the case that information we need isn’t being given to us by our members.
March 26, 2024

Ventiv is awesome!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ventiv claims helps us to track and process the claims we receive daily. This seamless application provides us with the ease of use. Their customer support has been outstanding as they always make themselves available and follow through on answering all of our questions. When issues arise they are on top of assisting us with getting it resolved.
March 26, 2024

Ventiv Claims

Score 7 out of 10
Vetted Review
Verified User
We use Ventiv Claims for our Claims Application using Claims Enterprise. It assist with streamlining processing claims, claims reporting, and claim payments.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ventiv Claims is our Claims Management System for all of our workers' compensation programs both internal and external. The entire program uses Ventiv Claims System. Ventiv Claims allows us to manage our workers' compensation claims effectively and efficiently. Ventiv Claims allowed us to combine 3 systems into one platform for claims management. We contine to use CE for all of our claims administration.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In the Risk Management Services Department, we administer benefits for a pool of self-funded municipal entities. Workers Comp, Property/Casualty, and Underwriting all work with Ventiv. Ventiv is our claims management system, reporting system, and policy/underwriting system.
September 05, 2023

Ventiv Claims Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Claims Management for workers compensation, injured workers on the job. We input all new claims and manage the old ones. We use the system to run numerous reports, pay invoices and issue/manage payments, bank reconciliation, record notes, send correspondences to claimants, insureds and other legal or medical, and we send compliance reports to the state departmentas well as CMS.
April 03, 2023

Ventiv Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Ventiv Claims for managing and adjusting all of the City's auto and general liability claims. At one time, it was used to handle workers' compensation claims, but we no longer use that function because we brought on a third party administrator.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ventiv Claims for workers' compensation, vehicle and general liability claims. I specialize in the workers' compensation section, and Ventiv Claims has been instrumental in streamlining our reporting and claims management procedures. The digital forms are easy for our employees in the field to use, and the information accurately translates into claims creation.
March 27, 2023

Happy Customer.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It helps organize everything, on a day to day and process checks and documents that I no longer have to manually do. It provides amazing features and ease of access. I find the overall experience good and I would highly recommend this to other companies as well as anyone in the business such as workers comp or data entry.
Gabriel Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ventiv is the claims application for my Workers' Compensation Joint Powers Authority. We insurer 90 plus school districts and over 43,000 covered employees. In the event one of these covered employees are injured on the job, we administer there workers compensation benefits via Claims Enterprise or IVOS. IVOS is also the claims application for our Liability JPA which has over 140 member school districts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ventiv Claims is used to maintain and administer both Workers' Compensation and Public Liability claims. Ventiv Claims assist with the ability to have a one stop shop that maintains all claim/claimant information. The application has also helped to move us away from paper and file folder based claims maintenance to a more paperless environment. We are not fully paperless yet, but the system does give up the ability to do so. The application also streamlines many claim maintenance procedures simplifying workflow processes.
Score 10 out of 10
Vetted Review
Verified User
Ventiv provides the software that many clients use to manage insurance claims. The software is very user-friendly and the support is quick and helpful at all times. The software offers many options to make claims management easier for the adjusters and also upper management. Information is easy to pull when needed using various report options and other things of that nature.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is used as our primary business application across the company. It largely manages all of our client-facing activities. The business problem it addresses is it was (at the time of purchase, and possibly now) the only product that allowed us to manage virtually all of our client-facing activities due to its flexibility in configuration.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Claims Enterprise in our Risk Management department, where we have 15 employees who use it on a daily basis. CE allows our employees to adjudicate claims effectively and efficiently. There are many features that we don't use, but the system fits our needs very well. We recently implemented Digital which can be used outside of our department to submit claims. Implementing Digital has been a good experience, allowing us to cut down on claim entry into CE. There are small issues, but overall it has been a good experience.
September 27, 2021

Healthcare Company Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using Ventiv Claims/Claims Enterprise, for our Self-Insured, Self-Administered Workers' Compensation Program for our 40,000 employees. Ventiv Claims is used for all aspects of our Workers' Compensation claims management from incident intake, to reserves, to payments, all documentation, all notes, lost time and restricted duty tracking, state forms, departmental form letters, electronic reporting to the state for FROIs, etc. We also use the Adhoc/Jasper Reporter to report our data and create dashboards.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Ventiv Claims is] used as our Claims Administration system for our self-administered organization, addressing all aspects of our internal claims process domestically. Other Risk Management departments access the information, including Finance and Loss Prevention.
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