Review of Ventiv's IRM/Digital and Claims Module
We use IRM and Digital to automate and track exposure information. To ease administration the Digital forms tool is deployable to …
Overview
What is Ventiv Claims?
Ventiv Claims Administration software is designed to handle claims with speed and precision.
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Pricing
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What is Ventiv Claims?
Ventiv Claims Administration software is designed to handle claims with speed and precision.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Ventiv Claims?
Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Management, Workers’ Compensation, Policy Management, Billing Management, Claims Intelligence, Corrective Action Plans, and Incident Reporting. The system was designed as a claims management system from the perspective of claims examiners. Designed to make it easy to manage claims, it includes functionality like diaries, business rules, workflow management, notepads, and financial management. Ventiv Claims enables users to define custom workflows tailored to each client’s specific business process, to make claim, document, and policy administration more efficient.
Ventiv Claims offers an “out of the box” solution to clients. At the same time, the Ventiv Claims architectural design was developed with the fundamental requirement of flexibility to adapt to meet the changing business requirements of clients. The system modules, fields, interfaces, and reports are user configurable so that Ventiv Claims can be adjusted to meet most organizational processes without custom programming.
Ventiv Claims Features
- Supported: Predictive Analytics: Claim Severity Scoring and Case Reserve Prediction
- Supported: Workflow Automation and Custom Business Rules
- Supported: Fully Integrated Compliance Support for CMS, IAIABC, EAMS, and Jurisdictional Reporting
- Supported: Content Management and Distribution, ISO, Document Management
Ventiv Claims Screenshots
Ventiv Claims Videos
Ventiv Claims Competitors
- Riskonnect IRM
- Duck Creek Claims
- Majesco Claims
- Delphi
- Origami Risk
- Insurity
Ventiv Claims Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Ventiv Claims primarily serves clients in North America. |
| Supported Languages | English |
Ventiv Claims Downloadables
- The Essential Guide to Claims Technology in a Changing Environment: This guide helps claim organizations navigate business conditions and regulatory environments.
- Ventiv Claimant Access: Empower your claimants to access their claim information in real-time on any device.
- Ventiv Enterprise Legal Management (ELM): Link every legal matter to its corresponding claim, achieve real-time access to data and reduce litigation costs.
- Ventiv Absence Management: Design absence programs based on your requirements and achieve a holistic view of your employees and their needs.
- Ventiv Digital: Gather comprehensive, accurate data directly from the field with any device.
Frequently Asked Questions
Ventiv Claims Administration software is designed to handle claims with speed and precision.
Reviewers rate Implementation Rating highest, with a score of 9.4.
The most common users of Ventiv Claims are from Enterprises (1,001+ employees).
Ventiv Claims Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 50% |
Comparisons
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Reviews and Ratings
(32)Attribute Ratings
Reviews
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March 24, 2023
Happy and Thankful Client
Ventiv is the claims application for my Workers' Compensation Joint Powers Authority. We insurer 90 plus school districts and over 43,000 covered employees. In the event one of these covered employees are injured on the job, we administer there workers compensation benefits via Claims Enterprise or IVOS. IVOS is also the claims application for our Liability JPA which has over 140 member school districts.
- Distribution of benefits.
- Correspondence.
- Loss history.
- Loss run reports.
- State reporting.
- CMS Reporting
- Navigation within claims screens can be difficult at times.
- Report Writing can be a bit more user friendly.
- Security Administration could be a bit more user friendly.
- Has allowed for timely provision of benefits to our injured employees.
- Allows for completion of all state mandated reporting.
- Business Rules are very help in structuring and setting into place good claims practices.
The work flow configuration tools have tremendously improved our claims management processes in the area of mail importation and timely assignment to examiner staff. It has also proved to be very help in the processing of medical and non-medical bills with and without nightly interface with my bill review company.
- Online Training
- In-Person Training
I have not evaluated any other Claims Application in over 12 years.
- Timely Provision of Workers' compensation benefits to covered injured employees
- Mandatory State Reporting
- CMS Reporting
- Loss Runs
- Interfaced with our Imaging application, Laserfiche, to import electronic bills for payment
- Interface with outside vendors to receive and process invoices electronically.
Yes
Riskmaster. It was very cumbersome and not user friendly. It also did not allow for us to automate certain business process and state reporting.
- Integration with Other Systems
- Ease of Use
I felt Ventiv's functionality met my program needs.
I probably would include my Network Engineer more in the evaluation the claims application to ensure complete compatibility with our infrastructure.
I am not sure what "premium support" is. I do pay a significant annual support fee to assist with various issues.
Yes
There have been times when the resolution is not timely.
I would have to say in the creation and assistance with a newly customized report, needed for the CA State Annual report, the AR-2 report.