Veriato Cerebral

Veriato Cerebral is a powerful software that has been used for almost a decade to detect and mitigate employee threats in call center monitoring. MSPs have provided this solution to multiple clients, who appreciate the alerts based on behavior anomalies which are hard to track without consistent user data. One such client documented aberrant behavior violating university guidelines, leading to major university decisions regarding expulsion of students from academic programs.

The software is great for establishing trends with employees and easily monitoring their actions. It has been used to measure employee productivity, ensuring no attorney-client privilege is broken, and prevent employee theft and find wasted time. Moreover, small businesses have used Veriato Cerebral to view the activity of employees suspected of spending non-work-related time on the internet, saving them from hiring unnecessary extra staff and paying overtime to an employee who was actually playing computer games and shopping on Amazon. Furthermore, it is highly beneficial for determining whether an employee is abusing internet privileges and costing the company; providing concrete evidence instead of accusing someone without 100% certainty.

Veriato Cerebral has also been used to investigate bug reports from users, saving time fixing something that wasn't broken, monitor and secure districts' networks and block sites that are not wanted to be frequented by employees. The software captured the source of the user action that started a ransomware infection incident when a junk email was opened, clicking through two subsequent warnings before launching the infected attachment. However, some issues have been raised such as random malfunctions with certain features, a complex licensing process, and occasionally interrupted website recording - though this did not detract from its usefulness in solving business problems.