Veritas Backup Exec Reviews

99 Ratings
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Score 6.8 out of 100

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Reviews (1-18 of 18)

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September 17, 2020
Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
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We use backup exec to backup our mostly virtual server environment.
  • It works sometimes.
  • Can't intuitively chain backup jobs.
  • Forever incremental backup feature is limited and basically useless, feels tacked on.
  • Storage based compression and de-duplication are awkward to manage compared to other backup solutions.
  • Convoluted licensing model.
  • Poor fault tolerance.
Backup Exec probably works well if you're only backing up a small number of servers (around 20 at the most) locally. This seems to be the only scenario where its at least capable of doing its job.

Any kind of serious enterprise is going to want to avoid this software like the plague. Deploying this across multiple sites requires fully licensed servers at each site and a second management server at the primary site. Beyond that, running multiple backup jobs can be problematic as, per Veritas support, there is no native way to chain separate backup jobs.
Communication with support is generally poor. I'm frankly not sure they even read the tickets at times. I work in Asia and they're calling me near midnight because they didn't check my contact times. It usually takes 2-3 days just to start troubleshooting. Tickets drag out for weeks and you'll be constantly asked to rerun the job and submit logs with no real feedback. To get any kind of serious response you basically have to become the squeaky wheel and get your tickets elevated to S1 or S2.
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January 23, 2020
John Mota | TrustRadius Reviewer
Score 8 out of 10
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Veritas Backup Exec is used as our central backup platform for one business location consisting of about 250 end users with 20+ servers
  • Version updates are fairly frequent and provide new features often.
  • Easy to use interface.
  • Speed of access to backup sets is pretty slow, could use a boost.
As a standard, Back-up, Veritas Backup Exec has been around for quite a while. Even though it's not usually considered as an enterprise-level backup/recovery platform, I've been using it for several years through many changes, and it has always met my requirements. They offer several different agents for various programs, databases, VMware, etc. You only buy what you need.
In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
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October 21, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Veritas Backup Exec provides good replication and compression features from a simple dashboard. We use it on exchange and SQL for mass files and folders. We find that for Exchange, SQL and even for single files we are able to restore the resource process as well.
  • Vertias Backup Exec allows my clients to restore a backup from a specific point in time.
  • Works well and has good integration with technologies such as VMware.
  • Restoration can sometimes be slow.
  • The cost is quite high.
I can only speak to Windows environments, but it works well there. They seem to keep up with evolving technology. The cost may be too high for smaller companies.
The beauty of the solution is that you can rely on it. It offers a quick recovery time when it's backing up items. The way it recovers data is excellent.
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June 15, 2019
Christopher Stark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Backup Exec is used by a division of my organization that encompasses approximately sixteen servers. We use Backup Exec to perform full and incremental backups of both physical and virtual servers in our environment, primarily file and print, email and SQL servers. It provides data protection and recovery via long restore horizons and short backup windows.
  • The license/agent deployment feature in Backup Exec facilitates effective and speedy population within your data center.
  • Veritas Backup Exec's feature rich job creation is intuitive and simplifies backup strategies.
  • Customizable views in the Administrator console allow you to view your backup environment to maximize visibility.
  • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
  • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
  • I'm struggling to come up with another con.
Very well suited for small to medium organizations. The intuitive interface, plus straightforward job creation, make it ideal where expertise is at a premium. No special technical skills are required to configure and maintain the software. It's not so well suited for larger organizations where targets and resources number in the hundreds -- inasmuch as the licensing becomes cumbersome and complex.
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February 01, 2018
Jeff Daniels | TrustRadius Reviewer
Score 7 out of 10
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We use Backup Exec both for disk-to-tape and disk-to-disk backup. We back up to a Quantum tape autoloader, doing full server backups every weekend. We also to monthly database backups also to tape. We also use Backup Exec to backup our Hyper-V virtual machines to a NAS. We need a secure and inexpensive mode to backup our data and yet still have it readily available.
  • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
  • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
  • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
  • Backup Exec was recently spun off from Symantec and is now back under the Veritas umbrella. Since the transition I have noted an increased number of anomalous errors occurring during backups. I think most of these have to do with an increased level of security built into the product, but attention needs to be paid by Veritas to eliminate these problems.
  • Backup Exec has always had an annoying habit of making it very difficult to cancel a job in progress. This should be an easy thing to fix. For some reason they are unwilling or unable to correct the problem, making it frustrating for the user.
  • Veritas has a rather confusing licensing scheme and it seems to cover up what is an expensive product.
My rating would have been higher a few years ago, but nagging problems, primarily noticed since the switch back to Veritas, has increased my dissatisfaction. It is still a solid product for the SMB market. It is a wide variety of options that will fit into just about any scenario that you can think of. Licensing complexity continues to be a issue. It offers solid performance, reasonably good support and a decent interface once you are used to it.
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March 28, 2018
Michael Hylek | TrustRadius Reviewer
Score 2 out of 10
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Verified User
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We currently use Veritas Backup Exec for disaster recovery in our environment. We use it on a stand-alone server (R610) with a fiber channel connection to our EMC and our Tape Storage device. We use it to back up physical servers as well as our virtual environment.
  • Veritas Backup Exec's interface is very easy to use for a beginner to Disaster recovery.
  • The storage targeting is very easy to set up and manage. It is very user-friendly to make changes to the preferences of each job or all of the jobs at once.
  • The single file restores are very easy to set up and complete.
  • Job completion times could be improved. It sometimes takes a while to inventory a tape.
  • Veritas Backup Exec requires you to install clients on all of your servers. A client less option would be appreciated/helpful.
  • Sometimes jobs will fail for no particular reason. For example, we have an application server that will always get hung up unless we omit certain folders from the backup job.
Veritas is good for old school shops that don't want to move to the future with newer styled backup options. If you want any cloud backup options the industry is moving more towards Veeam.
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December 05, 2017
Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
I support numerous clients that have Backup Exec and have used every version of the software since 2009. It is a great product that is flexible and reliable. It can backup to most types of media, including external hard drives, tape drives, and network shares. It also supports many operating systems and database systems.
  • Design jobs with unique schedules and times, with exceptions to avoid or run one-time jobs.
  • Backup any type of database across Windows servers, including granular restoration of mailboxes or SQL databases.
  • Customized retention of data to keep backup jobs depending on age or automatic overwrite of older data.
  • Overwrite and retention does not always work as efficiently as it should, leading to manual deletion of older jobs on the media.
  • Occasional glitches with backups to external disks, needing to recreate device folders and redirect jobs.
  • Licensing is based on server and database count, no total data. If you have numerous servers and SQL databases and Exchange databases, you will have to buy licenses for each individual machine and instance of database.
If you are looking for a cost-effective software to run backups with a standalone set of media (rotation of tapes, external drives, or NAS appliances) then Backup Exec is a great product. It sometimes needs some hands-on massaging when the software has trouble overwriting older data or writing to device folders, but overall it is very productive. If you have a lot of data, this tool is also very effective as it works based on number of agents and databases. If you have numerous servers and different types of databases (SQL, Exchange, etc.) then Backup Exec may not be best suited and another backup solution that's based on "total data" may be better suited.
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February 06, 2018
Bob Gregory | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
Symantec Backup Exec is being used on our server for the whole organization. BE provides protection for our data, gives us security knowing our information is being backed up safely and securely. Performance is excellent, restoring lost data is simple and accurate. Support for restoring downed servers by system recovery is a feature and process that is important to our organization.
  • Fast and accurate backups
  • Easy to install, configure and manage
  • Works well across many backup options
  • For our use, we are fine as it is.
Internal and external server backup as well as cloud solutions. Based on our needs BE is very well suited.
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December 05, 2017
Michael Jipping | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
Backup Exec was used initially as our Complete Backup Solution for the enterprise. Currently we only used Backup Exec for File Level Backups of Radiology Images. We moved our complex Backup Solution for Virtual Deployments to other Vendor Software (VEEAM and REDGATE SQL). Backup Exec in its current capacity still does a great job of the traditional file level Backups.
  • Backup Exec has done a good job programing and managing the Physical Tape Libraries. This is always a tricky feature to provide great service on.
  • Backup Exec continues to do a great job Backing Up and Restoring Simple File Server Shares and Directories. This is all I would recommend using Backup Exec to accomplish.
  • Backup Exec needs to improve its Virtual /HyperVisor Backup Feature. We always had low success rates on the Virtual Server Backups and continual needed to troubleshoot the root causes.
  • Backup Exec needs to get away from the AGENT based Backup Software. Modern Backup software utilizes VSS and APIs to leverage efficiency and not create additional load on the systems.
  • Backup Exec needs to get better license management. It is always too confusing and difficult to upgrade your licenses or find details. Specifically they need to streamline their Var Re-sellers to not create a new customer account every time you order something new. The UI in the license portal has always been too complex or confusing.
Well suited for non-virtual environment or an environment that is a typical file server. I would not recommend using Backup Exec in most scenarios. It is just not nimble enough to compete with the competition.
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December 05, 2017
Emily Sullivan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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We use Symantec Backup Exec for the whole agency's daily data back up.
  • Flexible scheduling
  • Easy access to any specific time point
  • Easy to retrieve data
  • Interface can be friendlier
  • Taping reading speed for data retrieval can be improved
  • Error message can be more specific
It is perfect for organizations that require data backup on a frequent basis. It is also perfect for when you need to retrieve data from a certain point of time/day. I don't think it does data encryption, so it will be less appropriate in situations where data requires encryption and backup all at once.
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August 03, 2016
Todd Frazier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are currently using Symantec Backup Exec (SBE) to do our nightly tape backups. I have been using SBE for 15 years.
At one time when all our servers had tape drives SBE was installed and used for all backup purposes.
Now with new faster and larger backup appliances we are now down to two servers that are still being backed up by tape with SBE. It does well in is dependable in running tape backups which we then store off site. Is very good at restoring deleted or lost files for end users who sometime get happy fingers!
  • You are able to do a full system restore as long as you monitor and make sure you are getting good full backups
  • Is a great product for doing down to a single file level restore for users who may have accidentally deleted a file of their shared drive for department
  • Is good product to use to backup your Exchange Server, I know we had server crash last year and lose data base and I was able to restore and get email back online with in 4 hours!
  • Their Customer support for SBE is great had issue two years ago that maintenance had lapsed and I was able to renew and get support need all with in two hours!
  • Big area is now time to do a restore and since it is also limited by tape drive they could work on speeding up this process
  • Would like to see a more user friendly dashboard setup for SBE
  • Could add some more options to current setup like reporting and trouble shooting for issues with backups!
I gave it an 8 just because it can be troublesome in navigating around software. It does a
great job for backing up server with tape devices for us have had to use it several times when servers have crashed and we have had to rebuild and restore, but the one down fall is it is not fast like the new solid state drive backups, which we have procured, Unitrends!
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May 03, 2016
Cesare Arienti | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Backup Exec is used on some IT applications of our clients. We use it to backup physical servers to NAS, USB HDD and tapes.
  • Tape backups
  • Client server development
  • Difficulties with troubleshooting problems
We use an old version of backup exec (2010 to 2012), but it was well suited for non virtual environments. It's good to backup on tapes or on any kind of device. You can backup multiple servers.
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November 05, 2018
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Veritas Backup Exec has been used by our company for many years now. Our whole IT department uses it. It is extremely reliable, easy to install, configure and maintain. One of its strongest points would be that it supports an array of legacy devices. The GUI is very user-friendly, restore speeds are incredible!
  • Very easy to install and configure.
  • Extremely user friendly.
  • Restore speeds are incredible.
  • Very expensive.
  • Could have more expanded features.
Veritas Backup Exec is well suited for any type of business environment. It has saved me countless hours of time, the restore options and speeds are simply incredible. I would definitely recommend this backup/restore solution to any company IT department looking to upgrade their existing solution, especially if your company uses legacy hardware.
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May 04, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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We use Backup Exec as one of our backup solutions. The server that the Backup Exec software is installed on has an attached tape library unit which allows tape backups. This in turn allows the backups to be taken off site. We also do off-site backup replications but network restrictions currently prevent all servers / backups to be replicated off-site. Thus, some locally based physical servers utilise the Symantec Backup Exec system.
  • Symantec is probably the best known and most widely use backup software - the benefit to this is that most IT staff of a certain level usually have had some exposure to one version of the software or another.
  • Product Maturity - It is very intuitive, and because of the product's maturity the menus and options are laid out particularly well.
  • Robust & reliable - the system is a proven solution with excellent support in place also.
  • The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
  • As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
  • Our version is an older 2014 version and has inadequate support for VM backs
Backup Exec is still a solid and reliable product with years of development behind it-using it for physical servers and pure data file backups is where it's currently best placed.
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December 20, 2017
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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We are using Symantec Backup Exec to backup our Windows servers.
  • Backup Exec is good for defining backup strategy across multiple supports (external hdd and tapes for us).
  • Backup Exec is good at backing up all data including files with open handles.
  • Restoring a single file to a previous version is very easy.
  • Finding the most performant driver for our tape recorded in Windows Server environment was not easy.
  • It took several years with help of the Symantec support to find the appropriate driver.
  • Symantec support service was not so responsive and did not really provide a permanent solution to our problems, but it really improved in the last few years.
Backup Exec is a nice tool to backup Windows servers and workstations.
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December 05, 2017
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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I have used Backup Exec on multiple occasions, both on-site and on-customer side.
As for the on-site experience in the company where I worked, we needed to manage several local servers and we focused all backup policies on Backup Exec, as for customers we have proposed this software with customer satisfaction.
  • Physical server management
  • Virtual server management
  • Centralized management through a single interface
  • Some paid agents
  • Simple interface but needs a minimum of study about functionality before having full control
  • The interface could be al litte bit more attractive
The best scenario of using Backup Exec (in my opinion) is a very heterogeneous server infrastructure distributed across different environments. The strength of Backup Exec is to be able to intervene through a single tool and a single point of intervention different types of servers this helps a lot of troubleshooting and avoids waste of time.
It is certainly not appropriate to use Backup Exec for simple backups or poorly structured infrastructures.
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June 30, 2014
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Review Source
My organization does not currently use Symantec products. However, I have used it in the past for my own use as well as reselling the product. As a user, it was very effective and simple to use. The interface is very streamlined and the reputation based scanning was good at catching threats and reducing the false positives. As a reseller of the product, I always led with Symantec because of it's ease of use and the ability to manage multiple products from a single pane of glass.
  • Great name in the industry and and very effective security and backup products.
  • Easy to work with support staff at Symantec.
  • As a reseller, the resources that were dedicated to us were best in the industry making it easy to lead with them.
  • Sometimes difficult getting to the correct support staff. A more clear way to contact the right people for support would help.
  • As a reseller, the engagement process can sometimes be confusing. This happens very infrequently but it has happened.
  • Also as a reseller, there have been complaints that there is no uninstall tool when replacing another product with Symantec. Not sure if this has been fixed though.
Yes, in order for the right product to be selected, the size of the organization needs to be assessed to determine the proper product for the customer. For example, an understanding of the size and function of the company would determine whether the customer needs Backup Exec or Net Backup.
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June 27, 2014
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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I'm not sure how it's being used in my organization, but as an IT reseller it's being used in a number of my customers environments to protect their data from threats.
  • Email Security
  • Backup and recovery
  • Malware protection
  • Archiving
  • Symantec has a very competitive product. I never hear customer complaints around functionality or protection.
Can Symantec provide the protection I need as it relates to security? Then I would bullet those areas and align them with Symantec's products.
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Feature Scorecard Summary

Universal recovery (13)
Live recovery (11)
Recovery verification (14)
Business application protection (12)
Multiple backup destinations (15)
Incremental backup identification (16)
Backup to the cloud (9)
Deduplication and file compression (11)
Snapshots (12)
Flexible deployment (12)
Management dashboard (14)
Platform support (13)
Retention options (12)
Encryption (8)

What is Veritas Backup Exec?

Veritas Backup Exec
Veritas Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.

Backup Exec is designed for small to medium-sized business, not enterprise, for streamlining data backup and recovery into one product and interface. It also does not support sending data streams from multiple parallel backup jobs to a single tape drive, called multiplexing, however, Veritas’s other backup product, NetBackup, has this capability.

Key Features

  • Virtual, physical and multi-cloud environment support
  • Full integration with Azure Site Recovery for data and application availability with minimal RTO and RPO
  • Integration with most popular third-party software releases, including Microsoft® Server, Microsoft® Hyper-V and VMware® vSphere®
  • Backup Exec can be seamlessly scaled to the cloud with a range of certified, integrated cloud connectors for various cloud environments, including AWS S3, Microsoft® Azure and Google Cloud Platform Storage
  • Users can locate and visualize their data estate to support General Data Protection Regulation (GDPR) and other privacy regulations, using Veritas Information Map™
  • End-to-end deduplication performance to on-premise storage, as well as to public and hybrid cloud
Categories:  Data Center Backup

Veritas Backup Exec Competitors

Veritas Backup Exec Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
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Veritas Backup Exec Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No