Veritas NetBackup Reviews

58 Ratings
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Score 7.4 out of 100

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December 13, 2019
Ratnodeep Roy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are MSP and we support various customers' backup operations. We support two customers for Veritas NetBackup. It helps us to address huge exchange and net app workloads. It also helps us to do VMware backups, along with SQL and Oracle backups. We have adapted the remote NDMP technology to leverage the multiplexing of NDMP backups.
  • SAN data transfer and LAN control transfer for doing VMware backups.
  • Ability to perform restore through both LAN and SAN.
  • Ability to handle DFSR backups , VSS sometimes does not work .
  • Logs complexity and troubleshooting
Veritas NetBackup is well suited to backup huge NDMP workloads through multiplexing where tapes drives are less to accommodate, huge VMware workloads backup can be completed by leveraging SAN data transfer technology and CBT, ability to do exchange. Oracle and SQL backups even if backed up by VMware policy. Very well suited for dissimilar hardware physical server BMR restore. Flash backup for raw file system backup.

It is less suited for DFSR backups, less suited for large changes of daily data, dedupe is not integrated, rather depends upon additional license like MSDP and specific hardware, configuring AIR replication is also very complex.
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
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November 01, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used as the enterprise backup solution for all of our backup needs, currently we are using this to backup file shares for the NAS, our Vmware Environment, our physical server environment and our database server environment. We also use it to manage our tape library and our tape environment for all daily and monthly backups.
  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
  • GRT Exchange restores using the ip less dag take a long time to browse for files to restore
  • VM file level restores dont work without a client installed, but the client is not needed for the backup
  • GRT backups can eat up a lot of time for the restore
  • Full VM recovery works but typically you have to remove the nic, and play around with other settings for it to work
Veritas Netbackup does work as it is described but sometimes there is some setup information that is not necessarily published or is hard to locate for proper setup. Support is mixed between America and outsourced locations. It is well suited for vm backups using accelerator which speeds up all the vm backups by not sending duplicate data to the storage location.
Support is pretty good but it is split between America and outsourced companies so it is hit or miss sometimes. I have actually had to argue with the outsourced support as they sometimes have no practical experience using the software which makes troubleshooting difficult when they have no practical experience using the system.
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November 19, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Veritas NetBackup has been used for the last couple of years to back up 30-40 TB of data every single day.
  • It is an enterprise solution for backups and restores.
  • Backs up and restores data within RTP/RPO, given a stable infrastructure.
  • Cloud backups are fantastic; they have very user-friendly GUI to configure them.
  • Cloud duplication - It should duplicate data from standard to Glacier without extra read and write.
Veritas NetBackup is an excellent product for all kinds of databases, VMS, and file system backups.
Support is fantastic, based on the support level case you open.
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June 04, 2019
Rick Lupton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
NetBackup is used to perform automated file level and disk level backups of all Enterprise servers. It is primarily used by the IT department but is also available to other departments as a service. The Enterprise Storage team provides this service to allow for the restoration of servers in the event of data loss or corruption. This is an invaluable tool for both business continuity and disaster recovery.
  • Full Backup
  • Incremental Backup
  • File Level Restore
  • OS level restore for VMware
  • When an error in the backup process occurs, manual intervention is usually necessary by the Server Administrator.
  • Some Virtual Machine servers cannot be backed up while online.
  • User client is a little clumsy while attempting to access files for restore.
NetBackup is a great product for Enterprise Servers managed by a large IT department. It is not the best solution for individual users as it doesn't do the file syncs similar to Microsoft OneDrive. It does a great job of allowing the end user to manage his/her own file restores without having to wait for the Backup Administrator to be involved. However, full OS restores to a separate location are slightly more complex.
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July 24, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Netbackup (NBU) was used to backup all systems at one point, but cost drove us to use another solution. NBU currently is being used to backup SQL application level data. At the time of the switch, NBU wasn't able to backup Hyper-V, which also influenced our decision to switch.
  • It is a major player in the backup space, and has an answer for most every data protection problem.
  • Support is pretty good by IT standards. They were always able to quickly isolate a problem and offer a solution.
  • They have appliance-based solutions which help with building out a topology.
  • They should be on top of developments so that they can release compatible updates. They lost our business in part because they were slow to react to Hyper-V 2012 R2.
  • Cost is prohibitive for many IT shops, large or small.
Well suited where you have different data types that need to be protected, including virtual, nas (NDMP), database, etc. They have most everything covered under one umbrella.
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January 19, 2019
Max Pang | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used across the whole organization. It provides data protection for mission-critical data to various mediums ranging from tape to vtl.
  • uses in-house catalog vs database products
  • Netbackup -- Biomni provides self-service backup subscription with a simple to use user interface
  • Agentless backup for virtual servers
  • Connectivity to major cloud service providers.
  • The client can perform self restore from the server
  • Their user interface could be updated as the user interface has been around for a long time.
  • Advance features are a challenge to configure
  • Media Server MDSP limitation may require proper planning
Veritas Self Service is a user-friendly and simple interface where the user can choose from the pre-defined backup policy.
For a new backup administrator, it may pose a challenge to configure advanced features, as to enable the features it requires to go in-depth into settings which are not easy to locate.
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January 11, 2019
Jason Stallings | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using Veritas NetBackup to manage our backups and offsite data information. I am able to assign specific tapes to a storage unit, track offsite retention, and keep all my backups organized. Since we have all the policies and protection jobs configured, all I need to do is prep the tapes that NetBackup kicks out and send them off-site. Very infrequently do we ave problems or issues. With a basic understanding of backups and some training NetBackup can be configured to meet any company's needs.
  • Veritas has a great GUI, the look is a little dated, but it is very functional.
  • The media organization is simple and easy to maintain. I have several retention times: 2 weeks, 6 weeks, 6 months, 7 years, and indefinite. I can quickly view and manage all my retention policies quickly.
  • Updates are easy and support is very helpful. This makes the transition quick and painless.
  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
For any medium to large company that needs to send Tb of data off site, NetBackup would be a great solution. However, in addition to the software you will need the tapes, drives and all other media related hardware.
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January 21, 2019
Bob Gregory | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We recommend NetBackup to our clients based on reliability, ease of use and accuracy. NetBackup provides secure data retention so necessary because of the increase in malicious network attacks.
  • Fast and reliable
  • Ease of use
  • Secure backups
  • I really can't say. It works fine for us as is.
  • Data protection for cloud-based services.
  • Excellent interaction with VM and other virtual environments.
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December 20, 2017
Joel Gibbons, MBA, CSM | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
NetBackup has been our primary backup solution for all of our organization data and servers. NetBackup backed up all of our virtual and physical servers, as well as our SANs across two different data center environments. We also use NetBackup to write our off-site backups to tape. In late 2016, we implemented deduplication with NetBackup to reduce the size of our backups since we were pulling more of them from remote data centers to our home office where the backups were administered and written to tape.
  • NetBackup integrates well with Windows servers. The client is reliable.
  • NetBackup does a good job of tracking tapes in the catalog, whether the tapes are still on-site in the robot or off-site at a storage facility.
  • We saw a significant reduction (between 20% and sometimes as much as 80%) on backup sizes with deduplication. This was more so with things like Exchange and SharePoint, less so with images and video files.
  • The upgrade process with NetBackup is very challenging, at least in our implementation. Each upgrade required a significant amount of troubleshooting, and then we would have to fix integrations with other Veritas and Microsoft products that were no longer compatible with the minor release update of NetBackup.
  • NetBackup doesn't always provide, at least in our environment, the best status reports on what is working and what is not. If something didn't go right with a backup, we didn't always see it right away.
  • The cost of NetBackup was increasing. We were not licensed for their multi-data center replication and high availability components, so we made the decision to move off NetBackup rather than accept a significant price jump.
NetBackup is a good product. It is reliable. As our complexity grew with multiple hypervisors, multiple production data centers and needs around fail-over and high availability, the cost was increasing and we had to make a decision to change solutions. NetBackup, at least in our case, does not seem to compress its data streams very well and our backup cycles were growing to the point where one day might not always finish before the next day's jobs were scheduled to begin.
Read Joel Gibbons, MBA, CSM's full review
December 14, 2017
Kevin Smith | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
The software is used on a daily basis for a full backup of our IT Infrastructure. We use the system to perform daily backups to disk that are offloaded to tapes on a weekly basis. The system allows us to perform backups of both our physical machines that are in the server room and on our manufacturing floor as well as our entire VM environment.
  • Backup to Disk
  • Physical to Virtual Conversion
  • Remote agent support
  • Functionality of importing jobs does not work 100% of the time
  • When attempting a restore from tape the system does not tell you what tapes are needed until the job is already started
  • Instant Discovery and add of agents
If your environment is a medium size I believe it works well. I have worked with other systems at larger companies and they fit well in that area. One thing I am disappointed on is the support from Veritas. The support is sometimes lacking and can get lost in the system. We rarely call support just because we have made it a point to learn all I can about the system.
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December 06, 2017
Lukasz Kokot | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use NetBackup for our SharePoint Farm. We like that NetBackup has an add-in for SharePoint so in case there's a need to restore a single item from a list or document library it can be done easily. We resolved our problem with not being able to restore a single item or a SharePoint site collection which is beneficial since now we are able to restore items without the need of restoring a whole DB. We use NetBackup across our Americas division.
  • It has a flexible schedule that can be set to perform the required back ups.
  • It has add-on for other applications such as Microsoft SharePoint.
  • NetBackup lets you restore individual items or site collections from SharePoint.
  • I dislike the fact that every server needs a license in a SharePoint Farm; servers such as the indexing server shouldn't need a license if NetBackup will not be used for it.
As mentioned before NetBakcup is perfect for restoring a single item instead of being forced to restore a whole DB which in many scenarios is not ideal for the business. That way the business doesn't have to waist time with restoring a whole DB while it only needs access to 1 or two corrupted files.
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October 19, 2015
Hizbawi Kiros | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
The organizational use of Symantec NetBackup includes installing, configuring and administration at enterprise level client sites. Symantec NetBackup is deployed in the lab here and is used to emulate problems customers have in their environment and provide solutions. With the advent use of PBBA's the 5230 and 5330 to protect and manage data Veritas has brought technology which is user friendly and easy to set up.
  • De-duplication is 45x better than the leading disk basked storage.
  • NDMP accelerator support
  • Intelligent VMware protection using V-Ray technology.
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May 13, 2016
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Before Netbackup we were running BackupExec writing directly to LTO5 tape drives. In spring of 2014 we evaluated NBU and Commvault. Both products would meet the needs of modernizing our environment, however in the end NBU was the more economical choice. We chose to implement NBU, with a 86tb backend Netapp 2240-4 and SpectraLogic T110 LTO6 tape library. Since its implementation in spring of 2014 NBU has allowed us to more reliably backup our Oracle environment and other filesystems. The use of MSDP pools extended the amount of capacity we had for backup and the ability to create policies to automatically move data from disk to tape has decreased the amount of time for backups and restores by 50%.
  • The activity monitor allows me to easily see if there are issues with backup jobs or the environment.
  • Community support for NBU is very good. I've been able to research issues with ease and find other users that have been in similar situations.
  • Policy management for backups is very easy and there are lots of options.
  • Limited 60tb MSDP per media server is a frustrating limitation. I have an 86tb san that I cannot leverage all the space on.
  • A refresh of the GUI is needed. There are menus within menus and it is sometimes difficult to find what you are looking for.
  • Creating someone type of FAQ for newer administrators would be useful. I'm sure I have run across a bunch of questions that have been asked 50 times before.
Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
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October 09, 2015
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We're using Symantec NetBackup across our agency to backup physical servers, virtual severs, NetApp filers, and some desktops. It allows us to manage all of our backups and reporting from a single application. Symantec NetBackup is very flexible and it has a ton of options which can accommodate businesses of every size.
  • VMware backups are very fast and easy to manage. Huge improvement over VCB.
  • Full control of every aspect of the STUs, lifecycle policies, policies, schedules, policy types, exclusions, and etc.
  • Great support, constant improvements, scalability, flexibility.
  • Activity monitor needs to improve transparency by keeping ALL backup jobs (including SLP duplications, child jobs and parent jobs) within a group in the hierarchical view. In the current setup we cannot tell if an SLP duplication job finished for any specific parent job. This is scary!
  • NetBackup needs to have a better way to export views under Activity Monitor, NetBackup Management, Media & Management, Devices, and Credentials into TXT, CSV, XLS, and PDF.
  • Implement Trash Bin for certain objects like policies which will allow you to restore an accidentally deleted policy. This will eliminate having to perform a catalog restore for (1) lost backup policy.
  • Implement Categories for Active, Disabled, Temporary, and Manual backup policies. This will allow users to manage which policies they want to view. However, you should also keep an option for the classic all-in-one style view.
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Feature Scorecard Summary

Universal recovery (11)
Live recovery (10)
Recovery verification (11)
Business application protection (12)
Multiple backup destinations (12)
Incremental backup identification (14)
Backup to the cloud (8)
Deduplication and file compression (14)
Snapshots (12)
Flexible deployment (10)
Management dashboard (11)
Platform support (10)
Retention options (10)
Encryption (10)

What is Veritas NetBackup?

Veritas NetBackup is a backup-as-a-service product providing data recovery and protection for enterprises. It supports physical, virtual, and cloud systems, with automated disaster recovery.

Noted Capabilities

Protection for Big Data, Hyperconverged, and Open Source

  • Agentless architecture
  • Petabyte-scale
  • Plugin development support for adoption of new workloads
  • Support for Nutanix, Hadoop, MySQL, MariaDB, PostgresSQL, SQLite and others

Virtual Environments

  • Scalable protection and granular recovery for VMware, Microsoft Hyper-V, Nutanix AHV, Red Hat Virtualization, and OpenStack
  • Instant recovery for multiple VMs from backup storage
  • Self-service backup and restores for VM admins via user interface
  • Protection and recovery for VMware Cloud Foundation and Nutanix Enterprise Cloud

Single Platform, Cloud Data Protection

  • Dedupe to cloud storage with NetBackup Cloud Catalyst

Disaster Recovery

  • Expand NetBackup data protection to comprehensive resiliency with Veritas Resiliency Platform
  • Orchestrate complex application and data recovery across sites and to the cloud
  • Gain end-to-end visibility and reporting of business RTOs and RPOs to monitor recovery progress and resolve problems quickly
  • Perform non-disruptive rehearsals anytime to test your DR readiness. Rehearsals are one-click, with automated cleanups


  • NetBackup appliances are based on NIST Guidelines and Security Technical Implementation Guides
  • Role-based access control
Categories:  Data Center Backup

Veritas NetBackup Technical Details

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Mobile Application:No