Viewpoint Spectrum

Viewpoint Spectrum

Customer Verified
Score 7.9 out of 10
Viewpoint Spectrum


What is Viewpoint Spectrum?

Viewpoint Spectrum is a cloud-based construction ERP suite with project management, accounting, resource management, and reporting and analytics. Key features include workflow automation and collaboration tools, document imaging and sharing, cost estimating tools, and RFI management tools.
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Recent Reviews

Viewpoint Spectrum Review

1 out of 10
March 16, 2023
We signed a contract to move our company to Viewpoint Spectrum software from Quickbooks and it was a disaster. The software: in my opinion …
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Viewpoint Spectrum

7 out of 10
February 08, 2023
WE use Viewpoint Spectrum for all of our Accounting needs for our Electrical company. This system makes Job Costing a lot easier!
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How Viewpoint Spectrum Differs From Its Competitors

Connected Construction Management

In my experience, not at all. I believe we have not benefited. We ended our implementation with a giant invoice. I believe they won't negotiate any sort of discount with us.
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Connected Construction Management

We've tried using several new connections for Spectrum. We've found HR Management, Viewpoint Analytics, and Spectrum BI to be too limited for our needs at this time. We have had success with Service Tech and are currently investigating Supplier Xchange with the hope of streamlining our PO creation …
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Connected Construction Management

We have been able to connect systems that were previously broken/disconnected to provide us with greater visibility into production and issues. We will be implementing TEAM soon, which will bridge the gap between the field and office personnel. I'm anticipating the TEAM implementation will …
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Connected Construction Management

Yes!! We have reduced our accounting staff by one person and have diversified the jobs of the remaining staff. We have employed one off-site person which we would not have been able to do with our previous program.

We are still learning the workflows ... I can see that there is so much more to do …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 37 features
  • Role-based user permissions (19)
  • Dashboards (20)
  • Standard reports (20)
  • Custom reports (19)

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Viewpoint Spectrum, and make your voice heard!

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What is Viewpoint Spectrum?

Viewpoint Spectrum is a cloud-based construction ERP suite with project management, accounting, resource management, and reporting and analytics. Key features include workflow automation and collaboration tools, document imaging and sharing, cost estimating tools, and RFI management tools.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

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Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

4.8Avg 7.3


This addresses a company’s ability to configure the software to fit its specific use case and workflow.

5.6Avg 7.3


This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5Avg 7.3

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.5Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

5.9Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8.5Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

7.5Avg 7.4

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

5.5Avg 6.8


Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

4.5Avg 6.9
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Product Details

What is Viewpoint Spectrum?

Web-based construction ERP solution with tools for accounting, project management, equipment and materials management, service management, document control, HR and payroll, inventory, and reporting. Spectrum allows contractors to work in real time, no matter where work takes them.

Spectrum Dashboard
The interactive Spectrum Dashboard and responsive Info Bar provide one-click access to tasks relevant to each user. Provides access to detailed data when needed, with no complex menus to master or memorize.

Applications for organizational intelligence
Spectrum gives users data analytic tools and solutions to achieve business intelligence and better plan future projects.

Employees Experience a Personalized Onboarding Process
Automated onboarding for various jobs and tasks including an applicant and onboarding processes done digitally without paperwork.

Communication and collaboration
Automated workflows and collaboration tools allow everyone to work together in real time.

Meeting the Challenges of Hiring Skilled Employees
With an integrated payroll and onboarding experience, the solution helps contractors to meet seasonal and project hiring demands and let employees see earnings. Cuts down on paper and focus on people and projects with a digital, integrated HR Management solution.

Viewpoint Spectrum Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers
  • Supported: Journals and Reconciliations
  • Supported: Configurable Accounting
  • Supported: Standardized Processes

Subledger and Financial Process Features

  • Supported: Billing Management
  • Supported: Revenue Recognition
  • Supported: Cash and Asset Management
  • Supported: Period Close

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Cost of goods sold

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Benefit plan administration
  • Supported: Direct deposit files

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

Project Financial Management Features

  • Supported: Budgeting and Forecasting
  • Supported: Project Costing
  • Supported: Cost Capture
  • Supported: Capital Project Management
  • Supported: Customer Contract Compliance
  • Supported: Project Revenue Recognition

Project Execution Management Features

  • Supported: Task Insight for Project Managers
  • Supported: Project Mobile Functionality
  • Supported: Project Candidate Search
  • Supported: Definable Resource Pools
  • Supported: Talent Profiles
  • Supported: Absence Management

Procurement Features

  • Supported: Bids Analyzed and Compared
  • Supported: Catalog Shopping E-Commerce for Employees
  • Supported: Contract Authoring
  • Supported: Contract Repository
  • Supported: Requisitions-to-Purchase Orders Integrated
  • Supported: Supplier Management

Additional Features

  • Supported: Purchase Orders
  • Supported: Work Order/Service Tech
  • Supported: Business Intelligence
  • Supported: Cash Management
  • Supported: Document Management
  • Supported: Job Costing
  • Supported: Jobsite Reports
  • Supported: RFI Tools
  • Supported: As-built drawings
  • Supported: Submittal design and management
  • Supported: Specifications
  • Supported: Plan markups & sharing
  • Supported: Photo documentation
  • Supported: Document sharing
  • Supported: Collaboration & approvals
  • Supported: Mobile App
  • Supported: Meeting Minutes
  • Supported: Change Orders
  • Supported: Support for external payroll vendors
  • Supported: Compliance data

Viewpoint Spectrum Video

Western Allied Mechanical Talks About Using Spectrum by Viewpoint

Viewpoint Spectrum Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, ,

Frequently Asked Questions

Viewpoint Spectrum is a cloud-based construction ERP suite with project management, accounting, resource management, and reporting and analytics. Key features include workflow automation and collaboration tools, document imaging and sharing, cost estimating tools, and RFI management tools.

Procore, Acumatica, and Sage 300 Construction and Real Estate are common alternatives for Viewpoint Spectrum.

Reviewers rate Cost of goods sold highest, with a score of 9.4.

The most common users of Viewpoint Spectrum are from Mid-sized Companies (51-1,000 employees).
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(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Honestly, they have one of the best support networks I have ever dealt with. They are growing so yes, there are new people, but you also deal with the same support reps that have been there for years! The employees really are knowledgeable and "get it". They also have a GREAT online network where you can post to discussion boards and browse topics for help support. I rarely have to call in anymore because there have been numerous times when I'll do a search of the discussion topics and find someone else who was also experiencing the same problem and see the solutions that other customers have come up with!
Score 1 out of 10
Vetted Review
Verified User
[In my experience,] nobody has ever answered about my problems using this system. [I feel that] the fact that a year has gone by, and text that I enter in text fields still doesn't stick, is asinine.
Margaret Reams | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Support has not been great since merging with Viewpoint. I've sent several letters up the chain about this. It has made me want to leave the software altogether on more than one occasion. I spend a lot of time on hold, and on numerous occasions now we've sat around for days waiting for a response only to be told the person on the phone never actually made a ticket for that, or that the online system didn't alert them of our case. We used to be able to call and get someone immediately and have the problem solved by a knowledgeable person. Now it's hit or miss and you could be on hold forever. The online training academy is nice but it's still not in-depth enough for me to not have to sit and babysit someone through a training period.
February 04, 2020

Spectrum in accounting

Score 10 out of 10
Vetted Review
Verified User
Support quality feels like it has decreased tremendously in the past 5 years. Wait times are 30+ minutes when calling, and the phone menus are tedious. All calls are re-directed to online support, if possible. This is difficult to navigate for users not accustomed to utilizing online chat. However, once contact is made with support, issues are handled promptly and efficiently.
Score 6 out of 10
Vetted Review
Verified User
The phone support staff is helpful and usually knowledgeable - if one can get through. I view the in-software help menu and online customer care functionality as part of support, I find they are lacking. The search functionality is limited and does not produce relevant results. The response time to emailed support questions is adequate. I have just begun using the chat function, so I will not include it in my review.
January 27, 2020

Integrate all your work!

Score 9 out of 10
Vetted Review
Verified User
Support reps are awesome! When we originally went on Spectrum (16 years ago) we could always count on getting a live person very quickly. Now, it's not uncommon to have to leave a message for someone to return the call. To be fair, you can also send an email to support or submit an incident but if you are needing an answer, you still have to wait. Another option available is the Chat which has been a definite improvement.
January 24, 2020

Too Good to be TRUE

Score 10 out of 10
Vetted Review
Verified User
Support has always been top notch at Viewpoint Spectrum. I have never had a situation where support did not work with me until the situation was abated. In my opinion, they have the best support of any software company I have been associated. I cannot say enough good things about the professionalism and knowledge base of the support staff.
Score 7 out of 10
Vetted Review
Verified User
Support has gone downhill tremendously since Viewpoint and Trimbal took over. Long term Spectrum users were used to on-demand support and it's not even close. We were assured they would be not changes to Spectrum support and I believe I was outright lied to at the user's conference in 2019 by the President himself. Once you get a hold of someone, maybe 48 hours or so later the support is still good.
Robert J Friedman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Spectrum support was one of the strong suits when it was Dexter + Chaney. After the acquisition by Viewpoint/Trimble, the service quality and response time was reduced significantly down to a barely acceptable standard. At this point, it is improving and becoming adequate but not yet a strong suit. In the past and in general, I have found an over-reliance and focus by the management of tech firms on the use of technology as the first attempt. This feels cold and impersonal and frankly is often (50% of the time) a waste of time. The personal touch is preferred.
Score 10 out of 10
Vetted Review
Verified User
If you have an issue you send an email and Viewpoint will email you a case # to advise it's in the queue. You will most likely receive an email with a proposed method to correct your issue. If you have questions with their suggestion, you reply to the email and it goes back to queue (not necessarily to the same person that provides the original resolution). You may not receive a reply back for a day or two. If the second reply doesn't seem right and you want to speak to a service rep, this may take another day or so. If you call the service line, you are on hold for many minutes. I would prefer that our account have a dedicated service rep and I have their direct phone number or email so that when I need help, I receive a quicker response or just a phone call to walk me through some of the steps especially since Viewpoint will not allow any items to be "deleted" if processed incorrectly. They have to be "reversed" which looks messy and our CPA does not like reversals (looks messy; hard to follow).
January 22, 2020

Overall a Happy Camper

Score 9 out of 10
Vetted Review
Verified User
The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth.
Score 9 out of 10
Vetted Review
Verified User
The customer service team has been excellent - good response times, polite, professional, and always willing to work hard to solve any problem that comes along. We have had several unique problems that the support team didn't know how to fix right away but they immediately put together a team to solve the problems at hand.
Les Papp II | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Support has degraded since they were bought by Trimble(?). We Purchased when it was Dexter Chaney, then Viewpoint and not Trimble. We spend a lot of time on hold. If they cannot answer your question when you get to them on the phone or chat, you can wait up to weeks to get an answer, which is not acceptable. Plus they have "Know Issues" which are not published, so you only find out when you need the feature. Not many of the support team knows the whole picture, so many times you are stuck with the support person, who is waiting for the person who is knowledgeable in that area to get back to them, to get back to you, instead of transferring the trouble ticket to that person. We also do a lot of Crystal Reports, and their support and documentation (and knowing the table and fields in any given screen, are terrible). The Implementation team you get sets the mode, and not everyone is up to speed on your industry, and you get the luck of the draw, which can dramatically impact your time to get all the features up and running, as well as the initial training (which was lax).
Carrie Lawson, M.B.A. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Since their merger, the customer service function has really taken a downfall. I use to be able to get right to a rep and they were very helpful. Now, I have to wait for a long time and if I have an issue early in the morning they aren't open for support yet (not on East Coast time).
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