TrustRadius Insights
Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of …
Starting at $9 per month
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What is Vimeo?
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…
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Popular Features
- Embedded videos (37)7.878%
- Video quality / Bandwidth controls (36)7.878%
- Video access controls (37)7.575%
- Mobile compatibility (37)5.151%
Reviewer Pros & Cons
Pricing
Starter
$9
Cloud
per month
Standard
$25
Cloud
per month
Advanced
$65
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://vimeo.com/upgrade
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
MASH 3 0 Demo Reel on Vimeo
YouTube
TakyBox Vimeo Link Demo
YouTube
Silhouette #1 Demo Video on Vimeo
YouTube
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What is Vimeo?
Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.
For marketers, Vimeo supports a marketing strategy with branded content.
For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.
For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.
Vimeo Video
What is Vimeo?
Vimeo Competitors
Vimeo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.
Vimeo starts at $9.
Reviewers rate Video link sharing and Embedded videos and Video quality / Bandwidth controls highest, with a score of 7.8.
The most common users of Vimeo are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos
Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.
Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.
Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.
Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.
Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.
Attribute Ratings
Reviews
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April 04, 2023
Vimeo is worth it.
We use Vimeo as the place to house all our video content that we share out to potential students and their families as well as current students. By using Vimeo we are able to avoid having ads from competing institutions come before our video pieces. There was nothing more frustrating than having another school's ad play before our piece.
- Allows for ad free viewing
- Easy to upload
- Easy to link to
- Sometimes when trying to upload from a mobile phone it can be clunky and hard to accomplish.
- Uploads can also be slow on desktop
August 04, 2022
Vimeo Failed Massively in Delivering Their Promise
Score 1 out of 10
Vetted Review
Verified User
- Live streaming.
- Video hosting.
- Video creation.
- Customer care. Putting the customer first.
- Live streaming technology.
- Follow up on critical support tickets.
- Internal communication.
- Commitment to what they promise.
- Delivering on time.
- Considering loyal old clients.
July 06, 2021
Vimeo for Training and Support
Vimeo was originally being used by our marketing team to create product marketing material, and then our support team began using it to create training videos for our Knowledge Base. We decided that we wanted to add videos to each of our Help articles so our users had the option to either watch and listen to learn how to achieve a certain task in the product, or read the step by step instructions.
- User friendly - I was able to learn Vimeo on my own without any formal training. It was very straight forward.
- Ability to upload videos to obtain embed codes. This is how we include videos in our Knowledge Base articles.
- Analytics - I am able to see how much traffic our videos are getting. This also helps us understand which areas of our product customers are needing more assistance with.
- Sometimes the upload process takes a while. After the video is uploaded, it needs to buffer/finish processing. Often times I need to step away and do something else while I am waiting for the video to fully upload so I can grab the embed code.
Score 4 out of 10
Vetted Review
Verified User
We are Sweden's (and one of the world's) largest touring theaters. We used Vimeo (Pro) before the pandemic to easily show edits to people in other geographic locations. When the pandemic hit, we also use it to show productions that couldn't go on tour. There are about six of us who use it, I'm one of the heavier users.
- High quality streaming without ads
- Replies on Twitter
- Great for one-man/woman creative businesses
- Statistics - this part in 2021 had been sub-par even back in 2015
- Teams - this function is a joke. You can't get Pro support unless you get the account details and share passwords for the main account - even if you're appointed admin.
- Bugs - over the past year, the product has been riddled with bugs. One bug prevented us from accessing statistics for two weeks.
November 16, 2019
Great full service video hosting and sharing product for (most of) your company's needs.
We use Vimeo to upload all our company videos and to share them both internally and externally. We monitor stats on view rate and consumption of our visits through Vimeo. All the videos on our site are posted via a Vimeo link. We also use Vimeo to privately share videos within the company.
- Great video player.
- Robust and flexible options for embedding videos to your website.
- Professional analytics.
- Great customer service (pro-level membership).
- Seamless uploading and managing of all our companies video assets.
- It's not as socially robust as YouTube.
- We sometimes bump into limitations with embedding videos (only in certain use cases).
August 01, 2019
Get ready to go with Vimeo
Vimeo provides our marketing team a video platform to host internal and public facing videos.
- Easy upload tools make it a snap to add to your video library
- Extensive video player customization and playback options
- Easy to navigate user interface
- Needs Marketo and Salesforce integration
- More advanced video gating options
- Would be nice to order close caption files direct from Vimeo to incorporate in as subtitles and in different languages
March 06, 2019
Vimeo; A great platform for great videos!
We use Vimeo as the primary video publication across the whole company, but we mainly use it in the Video department. It is very convenient when sharing the videos with the audience and using the videos on the website. We have separate albums for each of our clients and we can privatize the video as needed. As a digital marketing company, we have to make sure we provide the videos efficiently and in high quality and Vimeo allows us to achieve that, we can upload larger files as well. We also have to provide the stats for each and every video we publish to the clients. And in Vimeo, we can get the views, impressions and the source each video was viewed, which is great. The amount of customer support is also great whenever I do come across any issue, I contact them and get a response shortly. I have come across some issues when deriving older stats for video but got the issues resolved by contacting the support. Sometimes there are streaming issues, but they are usually resolved using different browser.
- Increased storage space is definitely a plus.
- Definitely more secure, than other video sharing platforms.
- I love the auto-expiring links that we can share with clients on limited time offers.
- Downloading the videos are very convenient compared to other video sharing platforms.
- The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
- The search option can be made better. Looking up for old videos are a hassle sometimes.
- Can have CC autogeneration option, it would be better.
We use the product to host and market our product videos—demos, webinars, seminars, interviews, etc. It is currently used by the Sales & Marketing Departments and it helps gives our sales reps easy access to product materials that they can share with prospects and clients. We also embed videos on a lot of our marketing materials (landing pages, blogs, and website) and Vimeo Pro makes that very simple.
- Easy To Manage Content: The Process to Upload, Manage and Use is very straightforward
- Good Quality: The Player itself looks very nice, and the videos are always crisp and high quality to share online.
- Customizing the Look: We have many different brands in our portfolio, and Vimeo Pro makes it easy for us to customize and use various logos for different videos.
- Would be great to add forms/lead gen tools to the Pro version as the next tier is very expensive for a small marketing budget team.
- Provide templates/examples of how to present videos/product demos for specific markets/audiences.
February 12, 2019
Vimeo is perfect for Video Freelancers
I've used Vimeo Pro as not only a hosting site for my freelance videos, but at my former company to share every version of the client's videos. It is a fantastic way to allow access, either by private link or password, privately without having to worry about other people viewing the video before it's a final product. The amount of storage is wonderful. I can have an incredible amount of videos on my profile and not have to worry about picking and choosing which videos to delete to make room for more.
- The fact that I can choose the privacy settings on which video to share is one of my favorites of Vimeo Pro. It's not just an option of a private link. I can have videos set with passwords or have them completely private so only people within my company can view.
- The amount of storage is another wonderful option on Vimeo Pro. I can have videos ranging from YEARS ago and not have to worry about having to delete anything.
- Another great feature is having my own profile. It's nice for my freelancing because I can send someone to my Vimeo page to view more videos and examples of my work if they want to see more than what is on my website.
- Because I am constantly sending videos out for comments from clients, it would be nice to have a feature where Vimeo Pro can allow other people to add edits on certain timecodes so that I don't have to have a separate email to go over all of their comments. I would like it to be right there, on the video. I have to use different software if I'm wanting this to be done.
December 19, 2018
Vimeo Pro Makes You Look Like a Pro
We use Vimeo Pro to house all of our client and marketing videos. Because video encapsulates our entire agency, all our departments currently use Vimeo, and we have several administrators. Essentially, it lets us serve the highest quality of video to our clients and prospects without wasting their time with ads.
- Highest quality of video
- No ads play before the video
- Easily embeds into email or websites
- Vimeo lacks the search engine force that YouTube commands
- It costs money which can be hard to get the budget for
- It would be nice to have it play within an email client rather than open a new window
November 16, 2018
Don't hestitate. Vimeo Pro is the right choice.
Vimeo Pro is used by the marketing team at my organization. We use it for hosting videos on our website and sharing videos through our social properties. It's a simple way to share videos within our team but keep information private and protected.
- Private review links enable our team to easily share feedback in a private environment.
- Customized video player is easy to imbed into landing pages on our website
- Video stats enable my team to easily analyze video performance without having to go through an arduous process of pulling reports
- More analysis of video statistics would give more insight on video performance
September 13, 2018
Great video player
It is being used throughout the company but mainly by sales as a means of sharing demo videos internally, as well as to prospective customers (less frequently.) We find it to be an effective way for people in the company to share demos internally, and it provides several easy methods for paying including through a nice mobile app and browser access.
- Nice mobile app, easy to use and available on both iTunes and the Android store
- Easy to upload and manage videos. Videos upload quickly, and I have never had errors or incomplete videos to playback.
- Good video quality. I have never experienced any playback issues, or lower quality compression issues when watching videos at a later time.
- Some of the sharing options are messy. Vimeo will say I can't share externally, but in settings there is a way to create a private link. Just a little clunky and can be confusing at times.
- Sometimes takes a little while for videos to properly encode. Even though it has said the video has uploaded, it has sometimes taken another 5-10 minutes before the video is viewable.
We utilize Vimeo Pro for all of our online video content. Our department uploads multiple videos each week, from longer form videos to shorter videos for our departments to review. Vimeo has been integral in getting our content online and to our customers in an elegant and simple process. We utilize a combination of Vimeo, YouTube, and Wipster to share videos and each platform has its purpose. Currently, we have six different Vimeo Pro accounts managed across four different departments. Vimeo provides a consistent experience for all of our departments and viewing platforms. It also gives simple features at all of the optional subscription models. We love Vimeo because of how beautiful it plays back video, embeds in our website, and allows for customization in the web viewer.
- Easy to embed customized video player into website
- Includes a review page option that allows departments or clients to add notes or requested changes.
- Gives in-depth stats at the push of a button. You can see when the fall off rates of viewers occurs.
- Ability to stream different bit rates and adjust to viewer experience.
- Video review doesn't have the ability to track changes when the video file changes or is updated to a new version. This causes an issue if there are multiple versions of the same video.
- I think a downside to Vimeo, as a service, is that they do not have the widespread user base of YouTube. If you focus on embedding videos or videos on a webpage, Facebook, etc, then this won't be an issue. If you are trying to be discovered or get organic expansion of your brand, YouTube is the king.
August 04, 2017
Vimeo Pro for the Video Pro
We use Vimeo Pro across multiple departments at our organization to host various types of videos. We primarily use Vimeo Pro to make our media available to the public, giving them access to share videos with others, but it is also used frequently for internal purposes to host training videos and also as video review process for promotional videos.
- The privacy features on Vimeo Pro are fantastic! There are multiple options to choose from: Password protection, Domain-level privacy, Private link sharing, & Private Unlisted which is helpful when working with internal and external personnel as well as different clients.
- The new review page is amazing! We used to pay extra for a 3rd party program that would allow us to leave notes on videos but with Vimeos new review page you can make notes right on the video. The notes are timecode specific and others have the option to "reply". I love that you can literally check off a comment when it is taken care of, so nice!
- The Pro stats have been extremely helpful to determine the value of time put into videos. We had some weekly videos being put out and with Vimeo Pro features we were able to see in detail if they were being utilized as hoped. This feature gave us the insight we needed to pull the plug on some productions that were taking more time than they were worth!
- So far, the only thing I had hoped for was the option to add notes to videos and thanks to the new Vimeo Review page that is possible!