Overview
What is Vimeo?
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…
Let Vimeo Become Your New Go to Platform for your Video needs!
You will never figure out on the website how to cancel your subscription and there is no support phone number. Anywhere.
Vimeo is worth it.
Vimeo Failed Massively in Delivering Their Promise
Vimeo Review
To Vimeo, your privacy preferences actually matter
Vimeo for Training and Support
Great for small businesses, awful for larger organizations
Vimeo Review
Great Potential, But Fell Short. Customer Support Nonexistent
Highly disappointed with Vimeo
Vimeo was the best move for our company.
Vimeo has helped us find so much new work!
Boutique Video Service Evokes Artsy Sophistication
Why I love Vimeo!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Embedded videos (37)7.878%
- Video quality / Bandwidth controls (36)7.878%
- Video access controls (37)7.575%
- Mobile compatibility (37)5.151%
Reviewer Pros & Cons
Pricing
Starter
$9
Standard
$25
Advanced
$65
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
MASH 3 0 Demo Reel on Vimeo
TakyBox Vimeo Link Demo
Silhouette #1 Demo Video on Vimeo
Features
Video Marketing
Features related to using video marketing content, as well as marketing videos themselves.
- 4.3Lead generation(21) Ratings
Tools such as contact forms and embedded calls to action, for converting viewers into leads.
- 5.8Video personalization(33) Ratings
Videos can be personalized based on unique details about the viewer, such as their name, company, photo, etc.
- 3.2eCommerce(13) Ratings
The platform supports paid viewing, with a mechanism to receive payments in exchange for a media license.
- 2.4Support for advertisements(14) Ratings
Supports video advertising by integrating with ad servers or networks and allowing users to request ads and manage ad settings on their videos/players.
- 4.7Video SEO(26) Ratings
Includes features to optimize video content so that it is discoverable by search engines.
- 3.6Integration to Marketing Automation(20) Ratings
Integrates to the user's marketing automation system, so that videos can be distributed via marketing channels and/or data collected around videos can be used to feed lead scores and campaign logic within the MA system.
Video Platform Integrations
Integrations between the enterprise video platform and other business applications.
- 1Integration to Salesforce.com(6) Ratings
The video platform integrates to the user's Salesforce CRM system.
- 1Integration to Marketo(6) Ratings
The video platform integrates with Marketo marketing automation software.
- 1Integration to HubSpot(6) Ratings
The video platform integrations with HubSpot marketing automation software.
- 1Integration to Eloqua(4) Ratings
The video platform integrates with Eloqua marketing automation software.
- 1Integration to LMS(7) Ratings
The video platform integrates with the user's learning management system.
Video Security
Features related to the security of an organization's content stored on an enterprise video platform.
- 7.5Video access controls(37) Ratings
Admins can set permissions and restrictions to control who has access to video content, from where videos can be accessed, etc.
- 7.4User management(34) Ratings
Recognizes different types of users, such as internal viewers (employees), external viewers (customers or prospects), administrators, content creators/editors, etc. and allows for variable access based on the type of user.
- 7.8Video link sharing(35) Ratings
Allows users to generate hyperlinks for sharing individual videos or players.
- 7.4Internal video(33) Ratings
Supports an internal use case, e.g. hosting and distributing videos to employees for training purposes or corporate communications.
- 6.1External video(34) Ratings
Supports using video for external use cases, e.g. broadcasting to a general audience, customer communications, advertising to prospective customers, etc.
Video Player
Features that support playing and watching video content that is hosted on the enterprise video platform.
- 4.8Player customization(30) Ratings
The video player can be customized according to the organization's desired look & feel.
- 7.8Embedded videos(37) Ratings
Video players can be embedded into HTML pages using embed codes.
- 7.8Video quality / Bandwidth controls(36) Ratings
Streaming is high quality, and users can set default bandwidth for optimal viewing.
- 5.1Mobile compatibility(37) Ratings
The video player allows viewers to watch videos from mobile devices.
Video Analytics
Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.
- 1.7A/B testing(12) Ratings
Includes tools for A/B testing different video content, player setups, personalization, lead forms, etc.
- 7Streaming quality reports(16) Ratings
Quality control reports are available to monitor fluctuations in video streaming quality.
- 5.4Per viewer tracking(23) Ratings
Tracks behavior of individual viewers as they engage with videos.
- 6.8Per video tracking(29) Ratings
Tracks engagement trends across all viewers of a particular video.
- 6.1Video analytics dashboard(27) Ratings
Includes a dashboard view of video performance metrics.
Video Hosting, Management & Storage
Features related to hosting, managing, and storing video content.
- 3.2On-Demand video(23) Ratings
The platform allows users to store and play pre-recorded videos on demand.
- 6.3Live streaming(14) Ratings
The platform allows users to broadcast/stream live video feeds.
- 1.1Impact of streaming on network(19) Ratings
Video streaming does not overly impact the organization's network performance (for internal use cases).
- 5.9Video upload & format support(35) Ratings
The platform allows users to upload video files and supports a range of video formats.
- 7.8Video library / File management(33) Ratings
Videos can be organized in a searchable repository with a sensical file structure.
- 7.5Video portal(24) Ratings
Users can create a portal to showcase or highlight certain videos, either by selecting a specific video or videos and placing it in a marquee position or using data-based criteria like viewer ratings to determine video placement.
Video Engagement
Features to engage viewers around video content, particularly for live streams.
- 1.1Audience polling(6) Ratings
Users can poll viewers during live video events, and display the results.
- 5.5Audience Q&A / Live chat(8) Ratings
Allows for two-way communication between individual viewers and video event hosts.
- 5.7Video comments(27) Ratings
Viewers can comment publicly on videos.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Vimeo?
Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.
For marketers, Vimeo supports a marketing strategy with branded content.
For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.
For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.
Vimeo Video
Vimeo Competitors
Vimeo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(151)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos
Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.
Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.
Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.
Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.
Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.
Attribute Ratings
Reviews
(1-14 of 14)Vimeo is worth it.
- Allows for ad free viewing
- Easy to upload
- Easy to link to
- Sometimes when trying to upload from a mobile phone it can be clunky and hard to accomplish.
- Uploads can also be slow on desktop
Vimeo Failed Massively in Delivering Their Promise
- Live streaming.
- Video hosting.
- Video creation.
- Customer care. Putting the customer first.
- Live streaming technology.
- Follow up on critical support tickets.
- Internal communication.
- Commitment to what they promise.
- Delivering on time.
- Considering loyal old clients.
Vimeo for Training and Support
- User friendly - I was able to learn Vimeo on my own without any formal training. It was very straight forward.
- Ability to upload videos to obtain embed codes. This is how we include videos in our Knowledge Base articles.
- Analytics - I am able to see how much traffic our videos are getting. This also helps us understand which areas of our product customers are needing more assistance with.
- Sometimes the upload process takes a while. After the video is uploaded, it needs to buffer/finish processing. Often times I need to step away and do something else while I am waiting for the video to fully upload so I can grab the embed code.
- High quality streaming without ads
- Replies on Twitter
- Great for one-man/woman creative businesses
- Statistics - this part in 2021 had been sub-par even back in 2015
- Teams - this function is a joke. You can't get Pro support unless you get the account details and share passwords for the main account - even if you're appointed admin.
- Bugs - over the past year, the product has been riddled with bugs. One bug prevented us from accessing statistics for two weeks.
Great full service video hosting and sharing product for (most of) your company's needs.
- Great video player.
- Robust and flexible options for embedding videos to your website.
- Professional analytics.
- Great customer service (pro-level membership).
- Seamless uploading and managing of all our companies video assets.
- It's not as socially robust as YouTube.
- We sometimes bump into limitations with embedding videos (only in certain use cases).
Get ready to go with Vimeo
- Easy upload tools make it a snap to add to your video library
- Extensive video player customization and playback options
- Easy to navigate user interface
- Needs Marketo and Salesforce integration
- More advanced video gating options
- Would be nice to order close caption files direct from Vimeo to incorporate in as subtitles and in different languages
Vimeo; A great platform for great videos!
- Increased storage space is definitely a plus.
- Definitely more secure, than other video sharing platforms.
- I love the auto-expiring links that we can share with clients on limited time offers.
- Downloading the videos are very convenient compared to other video sharing platforms.
- The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
- The search option can be made better. Looking up for old videos are a hassle sometimes.
- Can have CC autogeneration option, it would be better.
- Easy To Manage Content: The Process to Upload, Manage and Use is very straightforward
- Good Quality: The Player itself looks very nice, and the videos are always crisp and high quality to share online.
- Customizing the Look: We have many different brands in our portfolio, and Vimeo Pro makes it easy for us to customize and use various logos for different videos.
- Would be great to add forms/lead gen tools to the Pro version as the next tier is very expensive for a small marketing budget team.
- Provide templates/examples of how to present videos/product demos for specific markets/audiences.
Vimeo is perfect for Video Freelancers
- The fact that I can choose the privacy settings on which video to share is one of my favorites of Vimeo Pro. It's not just an option of a private link. I can have videos set with passwords or have them completely private so only people within my company can view.
- The amount of storage is another wonderful option on Vimeo Pro. I can have videos ranging from YEARS ago and not have to worry about having to delete anything.
- Another great feature is having my own profile. It's nice for my freelancing because I can send someone to my Vimeo page to view more videos and examples of my work if they want to see more than what is on my website.
- Because I am constantly sending videos out for comments from clients, it would be nice to have a feature where Vimeo Pro can allow other people to add edits on certain timecodes so that I don't have to have a separate email to go over all of their comments. I would like it to be right there, on the video. I have to use different software if I'm wanting this to be done.
It is less appropriate to use the software for common edits from clients. Like I said previously, it's easier to use different software to allow the clients to add their input directly on to the timecode of the video. If you use Vimeo for client reviews, it essentially adds an extra step in the process-- having to take their written edits and find the timecodes yourself on the video.
Vimeo Pro Makes You Look Like a Pro
- Highest quality of video
- No ads play before the video
- Easily embeds into email or websites
- Vimeo lacks the search engine force that YouTube commands
- It costs money which can be hard to get the budget for
- It would be nice to have it play within an email client rather than open a new window
Don't hestitate. Vimeo Pro is the right choice.
- Private review links enable our team to easily share feedback in a private environment.
- Customized video player is easy to imbed into landing pages on our website
- Video stats enable my team to easily analyze video performance without having to go through an arduous process of pulling reports
- More analysis of video statistics would give more insight on video performance
Great video player
- Nice mobile app, easy to use and available on both iTunes and the Android store
- Easy to upload and manage videos. Videos upload quickly, and I have never had errors or incomplete videos to playback.
- Good video quality. I have never experienced any playback issues, or lower quality compression issues when watching videos at a later time.
- Some of the sharing options are messy. Vimeo will say I can't share externally, but in settings there is a way to create a private link. Just a little clunky and can be confusing at times.
- Sometimes takes a little while for videos to properly encode. Even though it has said the video has uploaded, it has sometimes taken another 5-10 minutes before the video is viewable.
- Easy to embed customized video player into website
- Includes a review page option that allows departments or clients to add notes or requested changes.
- Gives in-depth stats at the push of a button. You can see when the fall off rates of viewers occurs.
- Ability to stream different bit rates and adjust to viewer experience.
- Video review doesn't have the ability to track changes when the video file changes or is updated to a new version. This causes an issue if there are multiple versions of the same video.
- I think a downside to Vimeo, as a service, is that they do not have the widespread user base of YouTube. If you focus on embedding videos or videos on a webpage, Facebook, etc, then this won't be an issue. If you are trying to be discovered or get organic expansion of your brand, YouTube is the king.
One area that Vimeo Pro needs improvement is in its user base. It isn't as ubiquitous as Youtube and thus has challenges with a video being spread organically or through the volume of users, like Youtube can provide.
Vimeo Pro for the Video Pro
- The privacy features on Vimeo Pro are fantastic! There are multiple options to choose from: Password protection, Domain-level privacy, Private link sharing, & Private Unlisted which is helpful when working with internal and external personnel as well as different clients.
- The new review page is amazing! We used to pay extra for a 3rd party program that would allow us to leave notes on videos but with Vimeos new review page you can make notes right on the video. The notes are timecode specific and others have the option to "reply". I love that you can literally check off a comment when it is taken care of, so nice!
- The Pro stats have been extremely helpful to determine the value of time put into videos. We had some weekly videos being put out and with Vimeo Pro features we were able to see in detail if they were being utilized as hoped. This feature gave us the insight we needed to pull the plug on some productions that were taking more time than they were worth!
- So far, the only thing I had hoped for was the option to add notes to videos and thanks to the new Vimeo Review page that is possible!