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Vimeo

Vimeo

Starting at $9 per month
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Overview

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…

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Recent Reviews

TrustRadius Insights

Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of …
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Vimeo Review

1 out of 10
April 08, 2021
We used Vimeo Ondemand to sell access to high quality mountain films.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 34 features
  • Embedded videos (37)
    7.9
    79%
  • Video quality / Bandwidth controls (36)
    7.8
    78%
  • Video access controls (37)
    7.5
    75%
  • Mobile compatibility (37)
    5.1
    51%

Reviewer Pros & Cons

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Pricing

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Starter

$9

Cloud
per month

Standard

$25

Cloud
per month

Advanced

$65

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://vimeo.com/upgrade

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

MASH 3 0 Demo Reel on Vimeo

YouTube

TakyBox Vimeo Link Demo

YouTube

Silhouette #1 Demo Video on Vimeo

YouTube
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Features

Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

4
Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

1
Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

7.3
Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

6.4
Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

5.4
Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

5.3
Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

4.1
Avg 8.0
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Product Details

What is Vimeo?

Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.

For marketers, Vimeo supports a marketing strategy with branded content.

For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.

For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.

Vimeo Video

What is Vimeo?

Vimeo Competitors

Vimeo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

Vimeo starts at $9.

Brightcove, Kaltura, and Wistia are common alternatives for Vimeo.

Reviewers rate Video link sharing and Embedded videos and Video library / File management highest, with a score of 7.9.

The most common users of Vimeo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(151)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos

Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.

Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.

Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.

Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.

Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 3 out of 10
Vetted Review
Verified User
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Marquita Angelina | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
You can read my previous written summaries to see why in detail. But to sum it up, it's their overall email customer support as to why I give this review. Again, if you look at my previous details, I did my best to remain objective in my review. I gave them credit for their strengths, but indeed, I did also rant about their weaknesses.
Marissa Roth | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have only needed support twice and in both cases, support was provided punctually. The service agent went as far as explaining how the issue could be avoided in the future, how to troubleshoot, and get ahead of any questions that may surface down the road.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never contacted Vimeo support but that's because I've never had to. The platform is easy to use and easy to navigate. It was set up intuitively so that users can figure everything out on their own. No complaints here! Vimeo is great for us and for our clients as well. All around A+ on our side!
Jonah Dempcy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have never contacted Vimeo customer support, but the forums and web support available, and tutorials for advanced features of Vimeo, are all quite excellent. Given the company's image of being a premium video content delivery service, I imagine that Vimeo's support is excellent. So, I am ranking Vimeo 10 even though I have never had the need to contact customer support, because of the excellent support available online through forums and videos, and because of the image they have cultivated of being a smart, responsive company.
February 27, 2020

Why I love Vimeo!

Julianna Oates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've contacted Vimeo support a few times over the years when I had a question about one thing or another and they always responded quickly and were helpful. Thankfully, their platform rarely has issues and is very user-friendly so generally when I have a question I'm able to find the answer or solution myself!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Vimeo has great customer support for their customers. They're always very quick to respond to our questions (on a pro membership). Unfortunately, we seem to have bumped up to their support limitations when we tried to move forward with their live streaming options. The support we need for this feature just isn't there yet.
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