TrustRadius Insights
Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of …
Starting at $9 per month
View PricingOverview
What is Vimeo?
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…
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Popular Features
- Embedded videos (37)7.979%
- Video quality / Bandwidth controls (36)7.878%
- Video access controls (37)7.575%
- Mobile compatibility (37)5.151%
Reviewer Pros & Cons
Pricing
Starter
$9
Cloud
per month
Standard
$25
Cloud
per month
Advanced
$65
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://vimeo.com/upgrade
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
MASH 3 0 Demo Reel on Vimeo
YouTube
TakyBox Vimeo Link Demo
YouTube
Silhouette #1 Demo Video on Vimeo
YouTube
Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Vimeo?
Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.
For marketers, Vimeo supports a marketing strategy with branded content.
For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.
For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.
Vimeo Video
What is Vimeo?
Vimeo Competitors
Vimeo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.
Vimeo starts at $9.
Reviewers rate Video link sharing and Embedded videos and Video library / File management highest, with a score of 7.9.
The most common users of Vimeo are from Small Businesses (1-50 employees).
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(151)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos
Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.
Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.
Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.
Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.
Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.
Attribute Ratings
Reviews
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Score 4 out of 10
Vetted Review
Verified User
We are Sweden's (and one of the world's) largest touring theaters. We used Vimeo (Pro) before the pandemic to easily show edits to people in other geographic locations. When the pandemic hit, we also use it to show productions that couldn't go on tour. There are about six of us who use it, I'm one of the heavier users.
- High quality streaming without ads
- Replies on Twitter
- Great for one-man/woman creative businesses
- Statistics - this part in 2021 had been sub-par even back in 2015
- Teams - this function is a joke. You can't get Pro support unless you get the account details and share passwords for the main account - even if you're appointed admin.
- Bugs - over the past year, the product has been riddled with bugs. One bug prevented us from accessing statistics for two weeks.
- Live streaming
- Streaming
- Video repository
11.666666666666668%
1.2
N/A
N/A
60%
6.0
45%
4.5
6%
0.6
30%
3.0
13.333333333333332%
1.3
- Simple sharing of videos (time-saving)
- Increased administration and frustration (Pro support is only supplied to the owner of the team, not the team members)
- The analytics are sub-par, and have left us in the dark when it comes to learning from statistics.
Score 3 out of 10
Vetted Review
Verified User
We are an online yoga resource center. We use Vimeo primarily to host our pre-recorded videos and embed it into our website (urbanyogisg.com). With the onset of covid, we upgraded our account from Business to Premium in order to use their live stream capabilities for live yoga classes. We are a small organization of two owners and approximately 10 teachers who all log into the Vimeo account in order to stream our scheduled classes. We embed the pre-recorded videos as well as the live streams into our website so our customers view the classes directly from our website.
- Customizable videos to suit our brand.
- Ease of use and ease of organizing all of our videos.
- Ability to embed with customizable features.
- Customer service needs improvement.
- Streaming is slow and unreliable.
- Videos often buffer and skip.
28.333333333333336%
2.8
N/A
N/A
N/A
N/A
60%
6.0
N/A
N/A
23.333333333333336%
2.3
N/A
N/A
- Lost customers due to poor quality streaming.
- Embed options allow us to drive customers to our site.
May 05, 2020
Highly disappointed with Vimeo
Score 3 out of 10
Vetted Review
Verified User
Our firm has a doctors newsletter subscription that thousands and thousands of doctors subscribe to nationwide, and we also host live webinars.
- Nothing I can really think of.
- Customer support - it sucks with only canned responses, and I don't think you're ever speaking with a real person via email.
- Allowing for video editing on line (at least being able to cut videos).
- Better uploading experience for the end user (don't have any issues with other video hosting providers).
16.666666666666668%
1.7
N/A
N/A
20%
2.0
50%
5.0
28%
2.8
43.33333333333333%
4.3
56.66666666666667%
5.7
- Their email customer support can have a bad effect on your customer support (especially if you have users waiting to see a video their platform won't properly display).
- The live webinars helped us generate more subscriptions.
We are currently looking at Dacast as an alternative option to Vimeo for many obvious reasons. However, we have not tried Dacast yet, we will be doing a free trial next week. While they offer a lower storage that Vimeo, and cost about 400 more per year than Vimeo, they offer 24/7 live support, which to us, is paramount. So, we are willing to pay for their great customer support alone. They also have more sophisticated online tools than Vimeo. Once we have tried them, personally, I can update this section of my review.
May 09, 2018
Vimeo Review
I used Vimeo Pro for uploading and presenting videos to clients. Vimeo was a simple way to share links to our work as well as keep videos password protected for clients. It was the main method of providing access to our videos.
- Vimeo is an easy way to provide links for clients to access the videos we've produced for them. Links are as simple as any web link. You can make a video private and password protect it, unlist it, ensure only specific Vimeo users can see a video, etc.
- Videos can be presented as private review links, which would allow for private feedback and a customized interface for clients.
- Videos can be highly customized in terms of what UI will be displayed on a video (i.e. play button, share button, related videos, etc.) which means a producer will never have issues with clients being able to dig into the producer's video catalog, or can make the interface focused solely on the video itself without distraction.
- It's 2018 and streaming shouldn't be complicated. Unfortunately, despite accessing Vimeo from many locations (home computer, office, mobile, client's offices) Vimeo has continued to prove its total incompetence. I'm not sure if this is a hosting problem with Vimeo servers or if they just hate the few cities I've lived in. Video streaming can be easy with Vimeo, but I would never ever call it consistent. In most cases, when presented with a video link not related to work, I'll try to find the video elsewhere.
- Because I haven't used Vimeo's revision system for close to 8 months at the time of this writing, Vimeo might have made changes, so keep that in mind. Vimeo is completely outmatched by similar client feedback applications like Wipster and Frame.io. After using other services, I've completely sworn off Vimeo. I don't think it's viable any longer because giving clients the ability to leave frame-by-frame feedback is far superior to the old method of simply sending a link. Furthermore, I believe Vimeo either owns Wipster or deeply collaborates, but Wipster is fairly unreliable as well. It's as if everything Vimeo touches burns to the ground.
- Vimeo has also found a way to mess up playlists and video collections. YouTube makes it easy for adding videos to specific playlists, but Vimeo includes collections and albums, which to this day I'm still unsure why I would pick one over the other. Adding videos to these features is flustering rather than helpful. We'd learn the system but because of privacy settings for some videos, a few videos would show up, while others wouldn't. Even after testing this in the office, we'd still have a multitude of issues when clients would return confused emails.
13.333333333333332%
1.3
N/A
N/A
74%
7.4
57.5%
5.8
14%
1.4
21.666666666666664%
2.2
26.666666666666664%
2.7
- Vimeo made it more difficult to work with clients. This wasn't obvious until it was replaced by better applications.
- VimeoPro is only slightly cheaper than similar plans from similar applications.
Wipster and Frame.io are two similar client review alternatives to Vimeo. These allow for easy customization of how to present your videos, organize them internally for ease of accessibility, and greatly document feedback from clients in a multitude of ways. Wipster isn't worth its salt. They've price-hiked users for no apparent reason and offer sort of useless features.
Frame.io is my preferred application. It's similarly priced, but fairer. It provides a slew of ways to interact with each frame of video, never has streaming issues, and doesn't feel convoluted.
Frame.io is my preferred application. It's similarly priced, but fairer. It provides a slew of ways to interact with each frame of video, never has streaming issues, and doesn't feel convoluted.