VirtualPBX

VirtualPBX

About TrustRadius Scoring
Score 8.5 out of 100
VirtualPBX

Overview

Recent Reviews

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Starter

$9.00

Cloud
per month per user

Flex

$18.00

Cloud
per month per user

Pro

$24.00

Cloud
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.virtualpbx.com/products/dash…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

PBX Phone Systems for Small Business by VirtualPBX
01:23
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Features Scorecard

No scorecards have been submitted for this product yet..
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Product Details

What is VirtualPBX?

VirtualPBX offers VoIP, analog, smartphone, WebRTC, SIP Trunking & native calling options. According to the vendor, VirtualPBX can be set up in 5 minutes and costs 40%-80% less than traditional phone systems. The product also enables your employees to work from anywhere there's an internet connection. Technical support is U.S.-based and available 24/7.

VirtualPBX Video

PBX Phone Systems for Small Business by VirtualPBX

VirtualPBX Integrations

VirtualPBX Competitors

VirtualPBX Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, 18888250800337
Supported CountriesUnited States, Canada, United Kingdom, France, Philippines, Mexico, Germany
Supported Languagesenglish

Frequently Asked Questions

VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.

VirtualPBX starts at $9.

Grasshopper, Phone.com, and 8x8 X Series are common alternatives for VirtualPBX.

The most common users of VirtualPBX are from Enterprises (1,001+ employees) and the Telecommunications industry.
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Comparisons

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Reviews and Ratings

 (7)

Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Richard Jassel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is one of the most complete internet phone call software, with a whole system and very useful tools such as call reports, call recording, chat, mobile access, and more, which allow you to have better management of customer interactions and improve customer service and sales.
  • Provides real-time analytics and reports that show agent performance during a call, email, or chat, analyzing conversations and indicating where to improve.
  • All call recording features are very easy to access and configure such as regular call recordings and scheduled recordings for specific customers.
  • As it is a cloud-based software with mobile access, we can use it outside the office without any problems, just with the phone and internet connection.
  • I understand that it is a cloud system and needs the internet to make calls, but they should allow logging into the system offline, to review reports, client management, and other functions that could work without the internet.
  • High-quality internet is needed for calls to be heard and recorded perfectly and without interference, especially if they are made with mobile and phone data.
  • Its interface is easy to use, but to the eye, it looks outdated, they could modernize its design, but that's just a personal taste.
We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
Jody Thomas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Virtual PBX was used for a small business with a couple of employees that required auto-attendant and call routing to office, home and mobile phones.
  • Customizable auto attendant
  • Reliability
  • Personalized phone conferencing
  • Integration with web conferencing service
  • Voice to text translation for VM
  • Mobile application for voice mail and configuration changes
I wouldn't recommend it for use with SIP extensions or over 10 users. SIP is too unreliable (not Virtual PBX's fault) and [for] over 10 users it gets too expensive for a small office or home office (SOHO).
Score 9 out of 10
Vetted Review
Verified User
Review Source
Virtual PBX provides Enterprise Communication and call center features in an easy to deploy package which can be quickly deployed and managed within a customer's infrastructure. With the use of virtual technology, customers can manage the application in a common way within their virtual framework and benefit from lower cost of ownership as well as enhanced features available and common to the virtual manager.
  • Ease of deployment
  • Common management thru common virtual management tools
  • Ease to maintain
  • Integration of the application and virtual management features in that area such as High Availability
Cost of ownership
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