Virtuous is a fine software
Use Cases and Deployment Scope
We currently work with thousands of nonprofits and many of them are using Virtuous. We actually use Virtuous with multiple of those clients in a much more hands-on level. The goal of virtuous CRM for all of our clients is to store donor data and help nurture the relationship between the nonprofit and their donors.
Pros
- User-friendly CRM.
- Knowledgable support staff.
- Allows for email marketing on a mass level.
Cons
- Does not currently have action based/click based email marketing automation capabilities.
- Lacks integration with any other tools we/our nonprofits are using.
- Expensive, even just for the support they charge hourly.
Return on Investment
- Better donor management.
- Better predictive analytics on donors and giving numbers.
- Increases were seen in overall revenue since joining with Virtuous.
Alternatives Considered
Blackbaud CRM, Salesforce Lightning and Infusionsoft by Keap
Other Software Used
Salesforce for Nonprofits, Blackbaud CRM, Infusionsoft by Keap
