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Visa Acceptance Solutions (CyberSource)

Visa Acceptance Solutions (CyberSource)

Overview

What is Visa Acceptance Solutions (CyberSource)?

CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.

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Recent Reviews

TrustRadius Insights

Visa Acceptance Solutions, also known as CyberSource, offers a range of use cases that cater to the diverse payment processing needs of …
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Card Payment Processor

8 out of 10
March 24, 2022
Incentivized
Processing Customer credit card payments: When a customer checks out a web order, the business's website provides the customer with a …
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Pricing

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What is Visa Acceptance Solutions (CyberSource)?

CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Lightning B2B Commerce Cloud With Cybersource DEMO

YouTube

Acromobile Payments Demo

YouTube

Magento 2 CyberSource Payment Gateway Plugin - Workflow & Config.

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Demo Checkout for WooCommerce CyberSource Payment Gateway

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Learn how to setup CyberSource Secure Acceptance Web/Mobile Profile

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WooCommerce CyberSource Payment Gateway Setup Tutorial

YouTube
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Product Details

What is Visa Acceptance Solutions (CyberSource)?

CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.

Presented as a payments orchestration platform, that manages online payment processing from start to finish, across different payments methods, channels and geographies. This extra payment orchestration layer handles the payment service providers, acquirers and banks involved in the user's payments stack. It is designed to take the stress out of the process, and deliver a single consolidated overview of payments system for a business. For enterprises or small business, its merchant payment processing solutions deliver a unified payment experience across channels and devices.

It is an open architecture platform, meaning merchants, developers, acquirers, software solutions and providers connect to each other via the platform. And with one integration, they can work together to create any payment solution desired. Through its connection to a community of payment and technology providers, capabilities can be expanded to include fraud management, tokenization, and local payment methods. And its APIs and SDKs provide a modern coding environment.

Visa Acceptance Solutions (CyberSource) Videos

Create a better customer experience that's digital first with Cybersource
Cybersource: A modular payments platform for businesses

Visa Acceptance Solutions (CyberSource) Integrations

Visa Acceptance Solutions (CyberSource) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(18)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Visa Acceptance Solutions, also known as CyberSource, offers a range of use cases that cater to the diverse payment processing needs of businesses. Users have praised its capabilities in financial bid data management and analytics generation, enabling effective payment processing. The platform provides an easy and intuitive financial reporting interface, allowing users to securely handle multiple data sets and track previous project payments and business transaction data. This feature has been particularly helpful for businesses looking for a streamlined solution to manage their financial reporting requirements.

Integration with popular platforms like Demandware and PayPal has been a standout feature for many customers. The seamless integration with Demandware platform provides readymade code for quick integration, saving time and effort for developers. Furthermore, the integration with PayPal has proven to be a customer favorite as it eliminates the need to manage multiple merchant accounts for settlement, resulting in greater client satisfaction.

Another notable use case is the easy merchant account configuration and fraud management capabilities offered by Visa Acceptance Solutions. Users have appreciated the intuitive setup process and the ability to prevent certain transactions through robust fraud management tools. This has helped businesses minimize risk and protect themselves from potential fraudulent activities.

For companies looking to expand internationally, Visa Acceptance Solutions offers reliable and secure payment processing with support for multi-currency transactions and dynamic currency conversion. This has made international expansion easier for many businesses, allowing them to offer their products or services to customers around the world without worrying about currency conversions or payment complications.

Despite its overall positive feedback, there have been occasional negative experiences reported by some users. For instance, there have been instances where account managers were unresponsive and lacked courtesy in communication. While this may not represent the typical experience with Visa Acceptance Solutions' customer support, it is worth noting that some users have encountered unprofessional behavior.

Overall, Visa Acceptance Solutions serves as a backbone for credit card payments across various departments and teams within organizations. It proves invaluable in processing thousands of transactions across multiple regions, offering a gateway connection to credit card processing centers and PayPal processing. Additionally, the use of Decision Manager has been commended for its ability to catch and stop potentially fraudulent orders from getting through without manual review. This has provided businesses with greater peace of mind when it comes to their payment processing security.

Reviews

(1-9 of 9)
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Alex Wilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This system allows effective payment processing and it offers high capabilities on financial bid data management and analytics generation capability is excellent. Financial reporting through CyberSource features is an easy and very intuitive system with a secure environment for multiple data handling and the tracking of previous project payments and other business transaction data.
Bradley Carpenter | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Cybersource is our current payment Gateway for our ecommerce sales. It is also connected to our ERP through a 3rd party ISV. Our various sales channels either connect directly to Cybersource via API's or through our 3rd party connection (Red Maple) and their CyberSource connected API's. We use tokenization, pre-authorizations, charges and refunds.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Processing Customer credit card payments: When a customer checks out a web order, the business's website provides the customer with a window hosted by CyberSource. The customer enters their card details, and CyberSource routes the transaction to the Visa or Mastercard payment network. The network routes the transaction to the card issuer for approval.
January 08, 2022

Poor customer service

Score 1 out of 10
Vetted Review
Verified User
Unprofessional company. I got a quote for their payment gateway and made an appointment to review it. The account manager, Joe Murray, blew me off. A week’s worth of attempts via email and phone to contact him went without a response. I called to see if I could get another account manager, they said I had to stay with Mr. Murray and he was available today and they sent him a note to get back to me today. Of course, he didn’t. Do they want my business or not? If they do not, at least have to courtesy to tell me. I was recommended by my current gateway to contact them because my current gateway cannot do what I want. They should at least give me the respect to tell me they cannot help me.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cybersource is used to have a gateway connection to all of the credit card processing centers as well as PayPal processing. We also use a product from them called Decision Manager which is used to catch and stop orders that may be fraud from getting through without review.
Yuri Anischenko | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized

Cybersource is being used by the eCommerce department. All payment transactions go through the Cybersource payment gateway.

It helped our department to address next problems:

  • Easy merchant account configuration
  • Fraud management capabilities that allow us to configure simple rules to prevent certain transactions
  • Provides reliable and secure payment processing
  • Easy international expansion, because multi-currency and dynamic currency conversion is supported
  • Reporting
Nitin Garg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I worked with many clients to create website on Demandware platform and used CyberSource as payment integration. CyberSource provides seamless integration with DW and provides readymade code to integrate. So in no time, payment integration is ready.

In the last project, Client wanted to use PayPal integration as well but did not want to manage 2 merchant accounts for settlement. We used Cybersource as now Cybersource provides Paypal integration as well. Client was pretty happy with this decision.

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