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Visa Acceptance Solutions (CyberSource)

Visa Acceptance Solutions (CyberSource)

Overview

What is Visa Acceptance Solutions (CyberSource)?

CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.

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Recent Reviews

TrustRadius Insights

Visa Acceptance Solutions, also known as CyberSource, offers a range of use cases that cater to the diverse payment processing needs of …
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Card Payment Processor

8 out of 10
March 24, 2022
Incentivized
Processing Customer credit card payments: When a customer checks out a web order, the business's website provides the customer with a …
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Pricing

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What is Visa Acceptance Solutions (CyberSource)?

CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Lightning B2B Commerce Cloud With Cybersource DEMO

YouTube

Acromobile Payments Demo

YouTube

Magento 2 CyberSource Payment Gateway Plugin - Workflow & Config.

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Demo Checkout for WooCommerce CyberSource Payment Gateway

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Learn how to setup CyberSource Secure Acceptance Web/Mobile Profile

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WooCommerce CyberSource Payment Gateway Setup Tutorial

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Product Details

What is Visa Acceptance Solutions (CyberSource)?

CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.

Presented as a payments orchestration platform, that manages online payment processing from start to finish, across different payments methods, channels and geographies. This extra payment orchestration layer handles the payment service providers, acquirers and banks involved in the user's payments stack. It is designed to take the stress out of the process, and deliver a single consolidated overview of payments system for a business. For enterprises or small business, its merchant payment processing solutions deliver a unified payment experience across channels and devices.

It is an open architecture platform, meaning merchants, developers, acquirers, software solutions and providers connect to each other via the platform. And with one integration, they can work together to create any payment solution desired. Through its connection to a community of payment and technology providers, capabilities can be expanded to include fraud management, tokenization, and local payment methods. And its APIs and SDKs provide a modern coding environment.

Visa Acceptance Solutions (CyberSource) Videos

Create a better customer experience that's digital first with Cybersource
Cybersource: A modular payments platform for businesses

Visa Acceptance Solutions (CyberSource) Integrations

Visa Acceptance Solutions (CyberSource) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(18)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Visa Acceptance Solutions, also known as CyberSource, offers a range of use cases that cater to the diverse payment processing needs of businesses. Users have praised its capabilities in financial bid data management and analytics generation, enabling effective payment processing. The platform provides an easy and intuitive financial reporting interface, allowing users to securely handle multiple data sets and track previous project payments and business transaction data. This feature has been particularly helpful for businesses looking for a streamlined solution to manage their financial reporting requirements.

Integration with popular platforms like Demandware and PayPal has been a standout feature for many customers. The seamless integration with Demandware platform provides readymade code for quick integration, saving time and effort for developers. Furthermore, the integration with PayPal has proven to be a customer favorite as it eliminates the need to manage multiple merchant accounts for settlement, resulting in greater client satisfaction.

Another notable use case is the easy merchant account configuration and fraud management capabilities offered by Visa Acceptance Solutions. Users have appreciated the intuitive setup process and the ability to prevent certain transactions through robust fraud management tools. This has helped businesses minimize risk and protect themselves from potential fraudulent activities.

For companies looking to expand internationally, Visa Acceptance Solutions offers reliable and secure payment processing with support for multi-currency transactions and dynamic currency conversion. This has made international expansion easier for many businesses, allowing them to offer their products or services to customers around the world without worrying about currency conversions or payment complications.

Despite its overall positive feedback, there have been occasional negative experiences reported by some users. For instance, there have been instances where account managers were unresponsive and lacked courtesy in communication. While this may not represent the typical experience with Visa Acceptance Solutions' customer support, it is worth noting that some users have encountered unprofessional behavior.

Overall, Visa Acceptance Solutions serves as a backbone for credit card payments across various departments and teams within organizations. It proves invaluable in processing thousands of transactions across multiple regions, offering a gateway connection to credit card processing centers and PayPal processing. Additionally, the use of Decision Manager has been commended for its ability to catch and stop potentially fraudulent orders from getting through without manual review. This has provided businesses with greater peace of mind when it comes to their payment processing security.

Reviews

(1-9 of 9)
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Alex Wilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to monitor cash flow.
  • Project workflow management.
  • Excellent financial analytical capability.
  • For those new to the software deployment is not that easy.
  • Interface arrangement may confuse new users.
  • Performing analytics for big data.
Bradley Carpenter | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • API connections to access tools
  • Searching for customer transactions
  • Issuing refunds is quick and easy
  • Support is not very responsive
  • Reports in the system are cumbersome
  • Site navigation is not intuitive
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • PCI DSS compliance
  • High success rate
  • integration with Visa, Mastercard, and our CRM
  • fees- competitive, but budget for them
  • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
  • implementation- significant time and expertise required to get everything up and running smoothly
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
  • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
  • They also connect to PayPal making it easy to add them to any website as a payment method.
  • Sales or account management pushes all issues and questions to support it is hard to just get a quick answer from your rep. Support is good but also can take more time then your rep answering an email question.
  • Support does not allow for scheduling a conference call so that you can get multiple parties on the phone at the same time to resolve an issue. You should be allowed, via the ticket system, to schedule a support person to dial into a call for support on an issue.
Yuri Anischenko | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Very reliable. Meets strict SLAs. Had quite a few problems in production.
  • PCI compliant payment provider.
  • Provides sandbox environments for engineers.
  • Technical documentation is messy and requires a lot of cleanup.
  • API sometimes is confusing and documentation makes it even more confusing.
  • Fraud detection must be more intelligent and be based on machine learning.
Nitin Garg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I am a professional in Demandware platform and CyberSource provides readymade code to integrate with DW codebase. So in turnaround time Payment integration is done with website.
  • Cybersource console is very easy to use, just browse for 10 mins and you will learn how to create rules, search and all other necessary configuration by yourself.
  • Cybersource support is very good, you just mail to POC and you will get response in no time. I have never seen such responsive support in my career.
  • Cybersource should think to go for restfull api call. I am not sure if it exists because with DW it is Soap call.
  • Cybersource should have some alerting mechanism where if certain auth declined in few mins, people get a notification to look.
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