TrustRadius
VisitorTrack is a web analytics product from netFactor. It works beyond traditional web analytics to convert anonymous website "clicks" into intelligence on business visitors – without any registration action. Positioned as “Caller ID for Your Website”, the reporting and content are designed for B2B lead generation. Users receive detail on the companies visiting a site, executive profiles, address, phone, website, visit details and analytics, along with features like email alerts, Salesforce integration, email tracking and social media queries.https://dudodiprj2sv7.cloudfront.net/product-logos/Sj/Pu/2H0RNV151GLT.PNGnetFactorGotcha!2015-03-31T15:42:48.821ZWe use VisitorTrack for new lead generation. It's much easier to connect with a company when you have an insight as to what their needs or requirements are. It also allows us to see what our competitors are interested in based on what pages on our website they spend time on.,The Dashboard provides at a glance website activity.
Being able to access contacts is a huge bonus and time saver.
VisitorTrack lets you see exactly what prospects or competitors are interested in based on the pages viewed.
Being able to create and save reports is a plus.,As a relatively new user, this is not an easy question to answer. I have already seen improvements (Dashboard) since I have been using VisitorTrack.
It would be great to see some more 'how to' video's in the help section.,10,The number of leads to our Sales force has increased since implementing the program.
Lead conversion is seamless.
Prospects who are contacted from a lead appreciate the fact that we can give them the meat and potatoes so to speak. It saves a lot of valuable time for both the client and the sales department.,2,Reports
Getting contacts
Daily view,10Jennifer CarrTake the blindfolds off! See who your website visitors are and what interests them!2015-09-01T14:32:02.969ZWe use VisitorTrack to gain awareness of website visitors, their visitation patterns, popular pages, and more. We have hot page email alert reports setup so that we are notified when an organization visits certain important or product related pages. VisitorTrack also makes contact information available for organizations - which you can filter to find the humans that may be most relevant to your business. Your sales people will be able to have more intelligent and productive conversations with prospects because you can gauge a prospect's interests from the site content they visited. Get a free trial evaluation and try it. We subscribed for a full year after trial. When our renewal approached, we checked some VisitorTrack competitors like VisiStat and we believe VisitorTrack provides superior information, value, and better pricing, so we renewed for a second year. Beware, the insight to web traffic can be addictive!,Get prompt insight to website visitors with notification email reports. You can see the website pages that people have visited, and you can have relevant conversations based on this insight.
The web based dashboard is nice for exploring statistics and trends, and you'll use this as well to create your reports.
Support is excellent. Their support team kind of reminds me of the Maytag man. I think they are just sitting there waiting to help us.,I'm sorry. Can't think of any weaknesses. We love the service. If we didn't, we wouldn't have renewed for a second year.,10,VisitorTrack gives us the gift of awareness - which organization, what pages, what sequence, and when, with access to contacts (which can be filtered). We don't have to wait for someone to fill out a Contact Us form anymore. We can usually find a relevant human that visited our site before they have time to get up and use the bathroom. Thanks to VisitorTrack, our quantity of leads has probably exploded by 100 fold.
Our sales team members save a lot of time by making smart targeted calls instead of using junky lists sold by list hawkers.
We've been able to improve customer service as well because we can tell when our current customers are visiting our site, what they are looking at, and which product updates they are downloading. When we ask customers to visit a page or get content, our team can verify that the customer cooperated and orchestrate next steps.,Google Analytics and VisiStatScott HayesPay a visit to Visitor Track2015-08-28T15:26:00.777ZWe use VisitorTrack primarily as a business development tool to identify potential new prospects who are doing some initial investigating.,Regular notifications of visitor traffic, with specifics
Ability to name specific targets of interest that trigger an immediate notification
Tracks how page was reached, such as Direct Hit, Google, etc. and what search terms were used,Only complaint is having to log in on every visit as opposed to being recognized when I visit, but it is a minor issue,10,Ability to identify some key search terms used and make sure they have a presence on our web site
Ability to see when new prospects visit our site so we can time follow ups accordingly
Ability to set triggers on high value prospects which helps save time (I am a one man team),Randy NovakGlad we found VisitorTrack!2015-04-24T16:52:17.411ZWe looked at VisitorTrack and one other when we were looking at this type of product. We decided to go with VisitorTrack because of their ease of use and accuracy. Their sales and support team go above and beyond also. It works well, and if I ever have a question, the support team responds right away. I also really like how they keep users updated personally with updates, as well as receiving feedback from users to actually change and improve the platform!,Responds to the needs of users, both in case-by-case basis and by integrating feedback into future improvements
Great sales team
Responds quickly and personally,More ways to sort reports
Custom date ranges,9,Faster lead conversion
Better insight into web behavior,VisiStatMegan StarshakIt's Simple! Try it!2015-02-11T18:08:37.501ZThe sales and marketing department at HGI uses VisitorTrack.,Provides informative dashboards with aggregate totals of things like total visitors, search engines used, geographical locations, and activities performed on our website (pages they visited)
We create detailed reports and save them. These reports can be exported and used for contacting leads.
Tags are my favorite. I will add them if a specific company is on our site that interests me or what a competitor is reviewing when he/she is on my site.,10,Quick reaction
Ready to discuss needs
Anticipating other questions to ask,,8,8,10Verified User
Unspecified
VisitorTrack
6 Ratings
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