TrustRadius Insights
VisitorTrack is a powerful tool that provides users with valuable insights into their website visitors, helping them make informed …
Starting at $199 per month
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What is VisitorTrack?
VisitorTrack is a web analytics product from netFactor. It works beyond traditional web analytics to convert anonymous website "clicks" into intelligence on business visitors – without any registration action. Positioned as “Caller ID for Your Website”, the reporting and…
Recent Reviews
Pricing
VisitorTrack
$199.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
VisitorTrack by netFactor Demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is VisitorTrack?
The vendor calls VisitorTrack a "Caller ID for your Website®". Every prospect visits a website. VisitorTrack (from netFactor) is designed for B2B website lead generation. The product helps companies track, capture and identify the anonymous business visitors coming to their site - without any registration. Users can identify companies and get detailed contact records for the people who work there, and integrate this data into reporting or hundreds of web-based CRM, Email and Marketing applications.
VisitorTrack Features
- Supported: Track and identify business visitors to your website
- Supported: View detailed Company profiles and website behavior
- Supported: Get accurate contact information for the executives you target
VisitorTrack Screenshots
VisitorTrack Video
VisitorTrack by netFactor Demo
VisitorTrack Integrations
- Zapier
- Salesforce
VisitorTrack Competitors
VisitorTrack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Frequently Asked Questions
VisitorTrack is a web analytics product from netFactor. It works beyond traditional web analytics to convert anonymous website "clicks" into intelligence on business visitors – without any registration action. Positioned as “Caller ID for Your Website”, the reporting and content are designed for B2B lead generation. Users receive detail on the companies visiting a site, executive profiles, address, phone, website, visit details and analytics, along with features like email alerts, Salesforce integration, email tracking and social media queries.
The most common users of VisitorTrack are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(8)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
VisitorTrack is a powerful tool that provides users with valuable insights into their website visitors, helping them make informed decisions and improve their marketing strategies. Users have reported gaining awareness of visitor patterns and popular pages on their websites, allowing them to optimize content and design for maximum engagement. The hot page email alert feature has been highly regarded by users, as it enables them to be notified when important or product-related pages are visited by organizations.
Additionally, VisitorTrack allows users to access contact information for these organizations, making it easy for them to filter and find relevant individuals for their business needs. This has proven beneficial for salespeople, who can have more intelligent and productive conversations with prospects by gauging their interests from the site content they have visited.
Customers appreciate that VisitorTrack offers superior information, value, and better pricing compared to competitors such as VisiStat. The product's ease of use, accuracy, and exceptional sales and support team have been cited as reasons why it is chosen over similar tools. The support team is known for their prompt responses to user questions and keeping customers updated with personal updates and feedback.
VisitorTrack is widely used for new lead generation, providing valuable insights into company needs and competitor interests. Users have found it to be a refined and effective marketing tool that goes beyond what Google Analytics offers. Some users have also mentioned that combining VisitorTrack with Bombara has resulted in effective marketing campaigns.
Furthermore, VisitorTrack is considered a comprehensive and cost-effective solution in comparison to competitors like Snitcher, Leedy, Justino, and higher-priced versions of website visitor intelligence tools. It is utilized across multiple domains by various businesses to actively monitor marketing campaign performance and identify potential new prospects.
Overall, VisitorTrack serves as a vital business development tool for the sales and marketing departments at companies like HGI. Its ability to provide valuable insights into web traffic, visitor behavior, and contact information has made it an indispensable asset in optimizing marketing strategies and driving business growth.
Web-based Dashboard: Many users have found the web-based dashboard to be a pleasant and user-friendly experience for exploring statistics and trends. It has been helpful for creating reports, allowing users to easily track visitor traffic and gain insights into prospect interests based on the pages viewed.
Excellent Support: The company's support team has received high praise from multiple users. They have been compared to the ever-ready Maytag man, always available to help. Users appreciate that the support team responds quickly and personally to their needs, providing excellent assistance.
Comprehensive Overview of Website Activity: A significant number of reviewers have highlighted the benefit of having a comprehensive overview of website activity provided by VisitorTrack's dashboard. This feature allows users to easily track visitor traffic and see what prospects or competitors are interested in based on the pages viewed.
Weaknesses: Limited Sorting Options, Contact Data Policy, Affordability
Limited Sorting Options: Some users have mentioned that they would like to see more ways to sort reports and custom date ranges in order to improve the service. Contact Data Policy: A few reviewers have expressed dissatisfaction with the company's contact data policy. They feel restricted by having to commit to buying a certain number of downloads per month without any option for rollover or flexibility in case they don't use all the downloads. Furthermore, some users have requested an increase in the number of contact record downloads per month. Affordability: Several users have stated that they find the service to be on the expensive side and wish it was more affordable.
Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
February 11, 2020
VisitorTrack has demonstrated value and +ROI for 11 years
- ROI for marketing campaigns
- ROI for sales efforts to gauge how people evaluate us during decision making
February 11, 2020
VisitorTrack, teamed up with Bombora, is unbeatable.
- In our case, we make our money back every month and more.
- But don't misunderstand me, not all of our marketing lists generated from folks who stop by have been successful. Nobody can do that.
February 03, 2016
It's Simple! Try it!
Score 10 out of 10
Vetted Review
Verified User
- Quick reaction
- Ready to discuss needs
- Anticipating other questions to ask
February 03, 2016
Gotcha!
Score 10 out of 10
Vetted Review
Verified User
- The number of leads to our Sales force has increased since implementing the program.
- Lead conversion is seamless.
- Prospects who are contacted from a lead appreciate the fact that we can give them the meat and potatoes so to speak. It saves a lot of valuable time for both the client and the sales department.
September 01, 2015
Take the blindfolds off! See who your website visitors are and what interests them!
Score 10 out of 10
Vetted Review
Verified User
- VisitorTrack gives us the gift of awareness - which organization, what pages, what sequence, and when, with access to contacts (which can be filtered). We don't have to wait for someone to fill out a Contact Us form anymore. We can usually find a relevant human that visited our site before they have time to get up and use the bathroom. Thanks to VisitorTrack, our quantity of leads has probably exploded by 100 fold.
- Our sales team members save a lot of time by making smart targeted calls instead of using junky lists sold by list hawkers.
- We've been able to improve customer service as well because we can tell when our current customers are visiting our site, what they are looking at, and which product updates they are downloading. When we ask customers to visit a page or get content, our team can verify that the customer cooperated and orchestrate next steps.
August 28, 2015
Pay a visit to Visitor Track
Score 10 out of 10
Vetted Review
Verified User
- Ability to identify some key search terms used and make sure they have a presence on our web site
- Ability to see when new prospects visit our site so we can time follow ups accordingly
- Ability to set triggers on high value prospects which helps save time (I am a one man team)
April 24, 2015
Glad we found VisitorTrack!
Score 9 out of 10
Vetted Review
Verified User
- Faster lead conversion
- Better insight into web behavior