VMware SRM Reviews

26 Ratings
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Score 8.8 out of 100

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Reviews (1-6 of 6)

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November 29, 2018
Ravinder Gupta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently hosting around 80 VMs on Production Site vCenter and 120 VMs on Non-Production Site vCenter. We use SRM to perform our bi-yearly disaster recovery drills for the virtual layer. We have been extremely please with the ease of configuring SRM and performing site recovery. Initially, we hired an SRM expert to do the job for us, but now our system admins are also able to perform the site recovery.
We have used VMware Site Recovery Manager for both failover and failback exercises without any issues. I like the way we can create multiple protection groups to facilitate recovery of virtual machines based on priority.
  • Ease of configuration. You don't have to be a virtualization expert to learn how VMWare SRM is configured and executed.
  • Creation of multiple protection groups and recovery plans helps implementing recovery priority and partial/full site recovery as required.
  • No additional tasks for managing replication. SRM takes care of replication from failover site to old primary site automatically.
  • I am not very pleased with the overall licensing cost. It's pretty expensive. Especially if you have a small number of VMs, you are paying a lot.
  • We had a little struggle getting our support tickets resolved by VMWare support.
It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs.
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Read Ravinder Gupta's full review
November 06, 2018
Alejandro Contreras | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
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SRM was compared against Veeam as the tool of choice for our virtual disaster recovery tool across our organization.
  • Easy to build a recovery plan
  • Easy to test recovery plans
  • Works with storage based replication or non storage based replication
  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
SRM is a good tool for a quick DR failover to a remote site.
Read Alejandro Contreras's full review
April 06, 2017
Abhishek Thakor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
VMware Site Recovery Manager has been used to set up disaster recovery on all Tier 1 application servers. It is used across the whole organization. It address the issue of any failure or outage on [our] primary data center.
  • Very easy to set up disaster recovery.
  • Easy to manage and troubleshoot any issue.
  • One click to failover and failback.
  • Data sync is live and very consistent.
  • Pre-configuration of DR IP so after failover all VMs automatically bring up new IPs, no further configuration required.
  • Excellent VMware support in case of any failure.
  • Disaster recovery set up and configuration can be verified by running tests in test mode and capture the test results.
  • Priority level, server dependencies can be pre-configured.
  • Missing plug-in in VI Client.
VMs require to club into one ESX cluster for easy set up and disaster recovery, that point I don't like.
Excellent support provides by VMware , understand the issue and provide quick resolution
Read Abhishek Thakor's full review
July 05, 2017
Kunal Gupta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
VMware is used on all our Tier 1 applications for high availability and business continuity for quick recovery. VMware simplifies the whole process of configuration and management.
  • We had a very poor experience with backups and VMWare restored our faith.
  • The product make critical applications highly available and [provides the] ability to perform DR in minutes.
  • Ease of use and ability to test scenarios with zero downtime.
  • Limited flexibility and non-verbose logging.
  • Overall license cost.
  • Slightly tricky implementation.
VMware courses are recommended, so make sure technical staff are properly trained first.
Read Kunal Gupta's full review
February 11, 2016
Dan Forlano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
VMware Site Recovery Manager (SRM) is used for mission critical servers. It gives us the ability to recover quickly, minimizing downtime in our globally supported company.
  • Ability to start servers in stages based on dependencies (DNS, DHCP, DC's first, database servers 2nd, applications 3rd, etc)
  • Ability to test failover in a "bubble network" Validate that the process does work in a controlled environment.
  • The ability to fail back is crucial. SRM has addressed this issue with its recovery plan policies.
  • Using self signed certs offer constant reconnections to remote devices.
  • Instruction or recommendations on how to patch, should you shutdown appliances or vmotion. Offer better understanding on DR (target) storage DRS or not to DRS, etc. This may be a vReplication issue.
  • Improve integration where vCenter service reboots are reduced or eliminated "Not Connected to SRM server" from vCenter to SRM error message "getAttribute: Session already invalidated".
We use the 25 server license for our environment and can fit all our mission critical systems for DR/BC. The license worked well within our budget. Setting up a test process and walk-thru is probably the most difficult part of this process. An "easy" test button would be cool.
Read Dan Forlano's full review
December 12, 2018
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our department uses vCenter SRM to utilize an off site failover of our VM's. In case of a disaster VMware SRM has proven year after year to satisfy our annual audits of testing our failover procedures. Critical applications such as Exchange, SQL, Oracle, IIS, and others have all been tested and the fallback procedures that SRM has are seamless.
  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
  • The upgrade process can use a little fine tuning.
  • The use of SRM being on an appliance instead of only running on Windows is needed as well.
SRM is a must-have tool if your business requires you to failover your VMs to a disaster recovery site and provide valid testing and real-time numbers. Our VP office is always amazed at how easily we are able to satisfy our annual testing and show actual results with time stamps and the sequence of each VM that is up and running.

SRM may not be needed in a very small business that does not have the capacity nor the need to have their infrastructure off site in a form of a disaster recovery site.
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What is VMware SRM?

VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option.
Categories:  Disaster Recovery

VMware SRM Technical Details

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