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VMware Skyline

VMware Skyline

Overview

What is VMware Skyline?

VMware Skyline is a suite of products that provide proactive findings and recommendations for vSphere, NSX, vSAN, vRealize Operations and Horizon that aim to provide proactive intelligence that helps users avoid problems before they occur and reduces the time spent…

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Recent Reviews

TrustRadius Insights

Skyline is a property management software that offers a range of basic functions for lease administration, tenant ledger management, …
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Pricing

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What is VMware Skyline?

VMware Skyline is a suite of products that provide proactive findings and recommendations for vSphere, NSX, vSAN, vRealize Operations and Horizon that aim to provide proactive intelligence that helps users avoid problems before they occur and reduces the time spent on resolving active support…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Skyline Heath for vSphere Demo

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VMware Skyline - What Is It, Why Do I Need It and How Do I Get Started? presented by Nick Fritsch

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VMware Skyline 2.0 Proactive Support Webinar Demo

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Skyline Overview Demo March 2021

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Are you ready for VMware Skyline Pro?

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VMware Skyline Overview

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Product Details

What is VMware Skyline?

VMware Skyline is a suite of products that provide proactive findings and recommendations for vSphere, NSX, vSAN, vRealize Operations and Horizon that aim to provide proactive intelligence that helps users avoid problems before they occur and reduces the time spent on resolving active support requests. The system comprises the VMware Skyline Collector virtual appliances that are deployed on-premise to collect data, VMware Skyline Advisor portal that provides users access to VMware inventory, as well as proactive findings, recommendations and risk assessments, and Skyline Log Assist, which automatically (when given permission) uploads support log bundles to VMware Tech Support.

VMware Skyline Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Skyline is a property management software that offers a range of basic functions for lease administration, tenant ledger management, building and unit management, as well as AR, AP, and GL functionalities. Users have found these features to be efficient and user-friendly for managing their properties. They appreciate the ability to control accounting postings and adjustments in prior months, which they believe is better than other software options available. Skyline is widely used by customers for all financial aspects related to their managed properties, such as accounts receivable and payable. The software enables users to run property reports, check tenant ledgers, and update rents for tenants.

In addition to financial functionalities, users also utilize Skyline for services related to communications, document management, and team resource sharing. The reports generated by Skyline are highly valued by users as they provide valuable insights into non-paying tenants per building and the exact amount owed, making the legal department's work easier. Furthermore, Skyline stands out among other vendors by offering design services, although not all customers may utilize this feature. Overall, users highly recommend Skyline as it solves property management and lease administration problems efficiently while providing essential insights and streamlining various processes like vendor management and accounts payable.

Intercompany Setup: Many users have found the intercompany setup in Skyline to be a fantastic feature. It has allowed them to easily review all transactions and adjustments, preventing accounting errors from previous months.

Reliable Peer-Reviewed Service: Users appreciate the reliability of the peer-reviewed service in Skyline compared to other solutions. They trust that their data is accurate and can rely on the system for their property management needs.

Easy Tracking of Tenants and Rents: The ability to create accounts per tenant, per building, per unit in Skyline has been highly praised by users. This feature makes it easy to track tenants, late rents, and outstanding fees efficiently and effectively.

  1. Lack of user-friendliness: Several users have found the software to be not very user-friendly, with a steep learning curve and lacking in many areas. They have expressed frustration with the amount of manual data entry required and the need for multiple outside programs to perform property management tasks.

  2. Inefficient accounts payable process: Many reviewers have criticized the software for its inefficient and laborious accounts payable process. They mention that it requires a significant number of clicks to run the daily AP process for multiple properties, lacks options for automation or enhancement, and does not offer auto pay for receipts.

  3. Technical issues and unreliable servers: Numerous users have reported experiencing technical issues with the software, including frequent crashes, difficulties in removing and re-adding payments, and challenges in understanding how fees are assessed. They also note that the hosted servers are often unavailable, causing inconvenience and disruption to their workflow.

Users highly recommend conducting thorough research before selecting Skyline as a property management solution. They appreciate how easy it is to use and the affordability of Skyline. Users also consistently recommend Skyline to friends and colleagues, thanks to its helpful troubleshooting helpdesk. It's worth noting, however, that some users have experienced issues with the reports and functionality, especially in the context of multifamily use. Overall, Skyline seems to be a popular choice for property management needs.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used to collect and monitor data from customers to resolve business problems. Its proactive self-service support technology is being used to serve customer requests. It also automatically and securely collects, aggregates and analyzes customer specific product usage data to identify potential issues and improve time-to-resolution. Which would ultimately result in to quick response for customer requests.
  • Easy setup
  • Stable
  • Data collection
  • collection of product usage pattern
  • workload visibility on customers machine is none
Well suited to analyze DDoS attacks on my application. This helped me to gain visibility into the traffic. Enhanced reactive and proactive support, Privacy and Security, Dashboard view, Inventory, Proactive findings, Skyline log assist, Upgrade recommendations & Operational Summary Report (OSR). Its Holistic view and Integrated reporting also helps a lot.
  • Data collection
  • Monitoring capacity
  • Solve problems
  • Weekly reports helps gain long term statistics
  • service requests can be easily resolved
VMware Skyline has a strong Network Performance Monitoring support. It can also automatically and securely collects, aggregates, and analyzes product usage data which proactively identifies potential problems and helps VMware Technical Support Engineers improve the resolution time. VMware Skyline Collector can gathers and aggregates product usage information such as configuration, feature, and performance data while listening for changes and events within the customer's environment.
No
  • Product Features
  • Product Usability
Features attracted:
  • Proactively identify and prevent problems.
  • Solve problems, not symptoms.
  • Improve the reliability and stability of your environment.
  • Reduce time-to-resolution for service requests.
  • Helps focus on business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
VMware Skyline is an overview of your current VMware environment showing details ranging from EOL drivers and products to suggestions on improving security.
  • VMware Skyline showed me my end of life cisco drivers.
  • Skyline listed unsupported VMtools and listed the VMs using such versions.
  • Skyline listed out-of-date hardware compatibility versions and the VMs matching such versions.
  • Skyline users are assigned by the administrators. It would be nice if users could request accounts so approval is all that is needed.
VMware Skyline is free yet is priceless. Skyline gives you the health of your VMware products in a single pane. Here you not only get issues pointed out to you but the suggested solutions for each issue. Doesn't get better than this.
  • Skyline scans for security related issues.
  • Skyline points out out of date hardware drivers.
  • VMware Skyline has no cost except for the small footprint the appliance VM uses.
  • Zero cap cost, unlimited returns. WIN WIN!
I've used other products such as VMAN and such yet Skyline is different. This is not aimed at your virtual machine's internal usage but at the VMware / Hypervisor level. This looks and monitors at hardware drivers, VMtools versions, and VM hardware versions. If you have Horizon it will look at versions and current vs minimum driver versions.
Hyper-V, Nutanix AOS, SolarWinds Server & Application Monitor
November 23, 2021

VMware Skyline is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It helps us keep track of vulnerabilities in our VMware environment. We use it for all of our VMware environments.
  • Scans for vulnerabilities.
  • Gives advice on how to resolve issues.
  • Upgrades automatically.
  • Sometimes the recommendations do not make sense.
  • Sometimes the advice is general, but not for us.
It's a free product that keeps you informed about issues in your environment. I think it's great!
  • Free
  • Automatic
  • Tons of ROI since it's free.
I'm not sure what to compare against since I'm not aware of any competing products.
1
I am a Systems Engineer and I use it to make sure I'm up to date.
1
It does not require a great deal of expertise.
  • Updates
  • Keeping up to date.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
No changes would be made.
It's super easy to use.
  • The user interface seems easy to use.
  • I can't think of anything.
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