Customer Identity and Access Management (CIAM)

Help Desk

Web and Video Conferencing

Customer Support

Classroom Management

Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

Contract Management

Data Extraction

Risk Management

VoIP

Workspace Planning

Enterprise

Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

HR Management

Leadership Development

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Collaboration

Data Masking

Desktop Outsourcing

Fraud Detection

Hyper-Converged Infrastructure

IT Asset Disposal

Integration Platform as a Service (iPaaS)

License Management

Log Management

MLOps

Managed IT Service

Network Monitoring

Network Performance Monitoring

Packet Analyzer

Password Management System

Release Management

Remote Support

Secret Managers

Software Distribution

Threat Intelligence

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audience Intelligence

Content Management

Creative Collaboration

Domain Registration Services

Email Marketing

Gamification

Heatmap and Session Recording

Marketing Automation

Social Media Management

Social Media Monitoring

Survey & Forms Building

Swag Management

Video Marketing

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Architecture

Debt Collection

Public Sector Software

Real Estate

Vertical-Specific

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Users of this product have found it to be a valuable solution for efficient scheduling and communication. By integrating with Google Calendar, it streamlines the process of managing appointments and meetings, ensuring that users stay organized and on top of their schedule. The flexibility and fair pricing of this product have been advantageous for many users, making it an attractive option for businesses of all sizes.

One key use case that this product addresses is the problem of lacking remote office capabilities and multi-tenancy. With this product, users can easily set up and manage virtual offices, allowing employees to work remotely while staying connected and productive. Additionally, the ability to accommodate multiple tenants makes it convenient for managing different clients or departments within an organization.

Hosted entirely in AWS, this product ensures a solid and reliable service with strong community support. Users have praised its exceptional voice call quality, making it a reliable and stable VoIP application. This is particularly beneficial for call centers and customer support teams who rely on clear and uninterrupted communication with their customers.

Another advantage of using this product is the range of features it offers. From call logging to call recording, reporting to call monitoring, and even voice recognition, users have found these functionalities to be invaluable for improving their workflow efficiency and enhancing customer service.

Setting up this product is easy and requires minimal maintenance, which has been appreciated by users. Its plug-and-play capability makes it suitable for various business needs, allowing users to quickly start using the product without cumbersome setup processes.

However, some users have encountered difficulties with implementation and support due to what they perceive as outdated manufacturer documentation. This can potentially hinder the initial setup process for certain users who rely heavily on comprehensive documentation.

Overall, this product has proved to be a cost-effective solution for businesses looking for a straightforward PBX service with reliable performance, advanced features, and seamless integration with Google Calendar. Its versatility in addressing remote office capabilities and multi-tenancy needs makes it a valuable tool for businesses of all sizes.

Reliability and Ease of Use: Users have consistently found Vodia to be reliable and easy to use, making it a preferred choice for setting up their own vPBX solution. Several reviewers stated that they have experienced no issues with downtime or system failures, highlighting the reliability of the platform. Additionally, users praised the intuitive user interface and straightforward navigation, which makes it easy for anyone to set up and manage their phone system efficiently.

Active Listening and Customer Feedback: The Vodia team's commitment to customer feedback was highly regarded by users. Many reviewers mentioned that the Vodia team actively listens to their partners and implements suggested solutions, indicating a strong dedication to improving the product based on user needs. This responsiveness has been appreciated by customers who feel valued and heard in shaping the future development of Vodia.

Multi-Tenant PBX Feature: The multi-tenant PBX feature offered by Vodia received high praise from users. This feature allows users to efficiently manage multiple clients within a single hosted infrastructure. Some users felt this feature greatly simplified their workflow as they could easily handle different client accounts without needing separate hardware or installations for each one.

Inadequate Documentation: Some users have mentioned that the documentation for the rest API on the website is inadequate, and they have also noticed missing or out-of-date documentation for certain areas of the platform. Lack of Mobile App Support: Several users have expressed disappointment with the mobile application for Android, stating that it is lacking and not as good as using the software on a computer. Furthermore, there is currently no support for iOS, which could be problematic for iPhone users. Unhelpful Customer Support: Users have reported that customer support was not very helpful and did not provide one-on-one training. They felt that the level of assistance provided by customer support was insufficient. Difficulty in PBX Administration: Some users found it difficult to administer the PBX if they did not possess prior knowledge about it. The complexity of managing this aspect of the software has been a point of concern for these users. Confusing User Interface: Several reviewers mentioned that finding certain features or information in the software was not intuitive and required navigating through different windows. This lack of user-friendliness has caused frustration among some customers. Incomplete Release Notes: Users have stated that they would appreciate more detailed and specific release notes. They feel that current release notes are not comprehensive enough to understand all changes made in updates. Need for Improvements in Mobile Apps: Reviewers have pointed out various issues with both Vodia's Android app and its absence on iOS devices. These shortcomings limit user experience and functionality on mobile platforms.
Insufficient Software Advisories: One user had a negative experience with a software upgrade, highlighting a need for better communication from Vodia regarding software issues and bug fixes. They suggested improved advisories to prevent such incidents in the future.
Small Customer Service Team: Customers noted that Vodia's customer service team is small, leading to wait times when they are assisting other clients.This delay can be frustrating for those seeking immediate assistance or resolution to their issues

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Vodia PBX Phone System

Get a free copy of the Buyer's Guide to VoIP for tips, advice, and product info.

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

The Vodia PBX has grown over more than a decade into a software product that addresses a wide range of requirements in the business communication space. Designed for multi-tenancy operating on a public IP address, the PBX has had a focus on robustness and resilience from the first release.

Vodia  Networks

Quick overview on how to set the Vodia Linux PBX on AWS.

Vodia Windows PBX AWS Setup

Setup Vodia PBX Version 57.0 on the AWS. Takes about 15 minutes. Easy setup of a virtual machine running Windows 2016


Register https://vodia.com/en/register 

Get Links https://vodia.com/doc/software

Links https://vodia.com/doc/index

https://vodia.com/en/index

Firewall ports to open on AWS firewall rules tcp:443; tcp:80; udp:5060; tcp:5060; tcp:5061; udp:5060; RTP rules udp:49152-64512

Quick overview on how to set the Vodia Windows PBX on AWS.

Vodia PBX hosted edition Linux on AWS

Setup Vodia PBX Version 57.0 on the AWS. Takes about 15-20 minutes. Easy setup of a virtual machine running Linux "Ubuntu"


Register https://vodia.com/en/register 

Get Links https://vodia.com/doc/software

Links https://vodia.com/doc/index

https://vodia.com/en/index

Firewall ports to open on AWS firewall rules tcp:443; tcp:80; udp:5060; tcp:5060; tcp:5061; udp:5060; RTP rules udp:49152-64512

How to setup  Microsoft Teams with the Vodia PBX.

PBX for Microsoft Teams: Complete step by step integration

Learn the ins and out of the Microsoft Teams' direct routing integration with the Vodia PBX software.

For more information about the Vodia PBX software visit us at 
https://vodia.com 
For more info on MS Team visit us at https://vodia.com/solutions/ms-teams/

Content:
Spin up a server: 0:02
Configure A Records: 0:54
Install Vodia PBX: 1:21
Access PBX: 2:07
Apply a license: 2:27
Set an admin password: 2:51
Create a domain: 3:11
Check certificate: 3:35
Add extensions to domain: 3:54
Set extensions to work with Teams: 4:13
Add sip trunks: 4:40
Office 365 setup: 5:05
Create Office 365 users: 6:29
Add DNS records: 6:54 
Connect to Office 365: 7:51
Test call: 14:24

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Vodia PBX Phone System

Overview

What is Vodia PBX Phone System?