Name: VoiceSpin AI Dialer
Author: Voicespin

Help Desk

Web and Video Conferencing

Customer Support

AI Development

Augmented Reality Development

Chatbot

Performance Testing

Development

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Intellectual Property (IP) Management

Meeting Management

PDF Editors

Enterprise

Accounting

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Complex Event Processing

Converged Network Adapters (CNAs)

Data Center Virtualization

Database DevOps

Density-Optimized Servers

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Network Performance Monitoring

OpenStack Cloud

Remote Desktop

SaaS Backup

SaaS Management

Server Virtualization

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Telecom Expense Management (TEM)

Test Management

Unified Communications Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Contest Management

Email Marketing

Enterprise Marketing Management

Local Marketing

Market Intelligence

Marketing Automation

Mobile Advertising

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Wireframing

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Enablement

Sales Performance Management

Sales

Construction Workforce Management

Dental

Direct Secure Messaging

Financial Services CRM

Medical Office EMR & EHR

Mobility as a Service

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

PhoneBurner

Cisco Unified Communications Manager (Call Manager)

Cisco

MiVoice Office Application Suite (Mitel Application Suite)

Mitel Networks Corporation

Velocify by ICE Mortgage Technology

ICE Mortgage Technology

Lead411

ConnectAndSell

ConnectAndSell, Inc.

FrontSpin

Koncert

Revenue.io

Salesloft

SalesLoft

CommPeak Dialer

The VoiceSpin AI Dialer is an auto dialer software designed to potentially boost sales team performance and facilitate connections between agents and potential customers through intelligent lead scoring. According to the vendor, this solution aims to increase call conversion rates, drive more sales, and improve team productivity by focusing on the most promising leads.

## Key Features

**AI Auto-Dialer**: According to the vendor, the AI Auto-Dialer feature is designed to connect agents to potential customers by utilizing intelligent lead scoring. This is intended to potentially increase call conversion rates, drive sales, and improve team productivity.

**Simplify Your Sales Workflow**: The VoiceSpin AI Dialer aims to automate the entire contact center workflow, from lead creation to campaign management, dialing, and lead assignment. The vendor claims that this automation can optimize and manage operations at a macro-level.

**Save Time**: The VoiceSpin AI Dialer is said to simplify the process of manual dialing, potentially saving agents significant amounts of time.

**No More Lost Data**: According to the vendor, this software aims to prevent the loss of clients' data.

**Smart Queues**: The VoiceSpin AI Dialer offers smart queuing functionality, which aims to connect specific leads to the most appropriate agents.

**Reach More Leads. Faster.**: The AI dialer is claimed to scan and remove 'bad' numbers, such as invalid, unconnected, and out-of-coverage numbers, before each shift. This is said to enable agents to start contacting leads immediately with clean lead lists.

**More Uptime Means More Sales**: According to the vendor, the VoiceSpin AI Dialer provides a higher level of accuracy and eliminates idle time between calls. The machine learning capabilities are said to predict when an agent will be available and automatically dial the next number.

**Agents Call, CRM Stores Data**: The VoiceSpin AI Dialer is said to seamlessly integrate with over 50 CRMs, connecting to CRM prioritizations. It is claimed that call details and recordings can be logged to the appropriate record, eliminating manual data management.

**Outbound Omnichannel Automation**: The VoiceSpin AI Dialer is part of a network of omnichannel outbound tools in the call center suite. The vendor claims that when combined with other optimized tools, it can enhance call center efficiency and potentially contribute to sales growth.

**Numbers**: The VoiceSpin AI Dialer offers features such as local caller ID and dynamic caller ID functionality, as well as a spam detector and CLI routing.

VoiceSpin, headquartered in Israel, specializes in development and integration of open source solutions for PBX and Call Centers. Their solutions leverage voice and data integrated communications technology, with business process understanding, which in turn enhance customer service, increase productivity and drive strategic business change. Their team boasts vast knowledge and experience in programming and telecommunication which, enables thems to provide companies with simple solutions for their - sometimes complex - needs.

PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

Standard

Professional

Premium

Talkdesk® supports CX with Customer Experience Automation (CXA), using AI agents to replace manual workflows. Powered by the Talkdesk Data Cloud, CXA delivers real-time context and fast deployment—to transform CX without a rip-and-replace.

CX Cloud Digital Essentials

CX Cloud Voice Essentials

CX Cloud Elite

Industry Experience Clouds

Talkdesk

VoiceSpin AI Dialer

Dialer Software includes auto dialers and predictive dialers. Auto dialers automatically dial phone numbers. Predictive dialers are a type of auto dialer that attempt to reduce the time agents spend between calls algorithmically, maximizing agent efficiency.

Sales Dialer

Voicespin

Dialer Logistics

Features related to the logistical approach of a sales dialer product.

Single line dialing

Double line dialing

Calls are dialed on two lines simultaneously.

Triple line dialing

Calls are dialed on three lines simultaneously.

Call into server with landline

Salespeople use their own landline phone to connect to the dialer and take calls.

Call into server with VoIP "soft phone"

Salespeople can use VoIP telephony business phones to connect to the dialer and take calls.

Call into server with mobile phone

Salespeople can use cell phones to connect to the dialer and take calls. (May be a mobile app.)

Predictive dialer

Dials multiple numbers at once; connects the salesperson if a live speaker answers.

Power dialer

Dials one number at a time; automatically dials the next number if the call is not answered by a live speaker.

Preview Dialer

Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.

Contact preview

Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.

Dialer-CRM integration

Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.

Built-in CRM

Dialer includes some built-in CRM features.

Dialer integration to social media

Dialer integrates to social media to pull in background info on contacts from social profiles

SI database integration

Dialer integrates to third-party databases for additional sales intelligence information, such as Data.com

Call notes & tags

Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.

Automatic call logging

Dialer automatically logs all calls (successful/attempted).

Core Dialer

Features that support sales calls with automatic dialing.

Outbound dialing

Allows reps to quickly and automatically make outbound sales calls based on call lists.

Inbound routing

Routes inbound calls, often callbacks, to agents based on availability and/or expertise or existing relationships.

Custom caller ID

Users can customize the caller ID that will appear to recipients; often, this can automatically show a number with a local area code, or at least a non-800 number.

Click-to-call

Users can click on phone numbers on the computer (in contact records and other contexts) to call a specific person without manually dialing.

Recorded voicemail drop

Users can pre-record voicemails and click to drop the voicemail if an answering machine, rather than a live person, picks up. Meanwhile, the dialer will move on to the next number on the list so that the salesperson does not need to wait for the message to finish playing to start talking to another contact.

Dialer contact import

Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.

Campaign & list management

Users can create and modify contact lists/calling campaigns.

Call Follow-up and Quality Assurance

Features that allow salespeople to understand call activity and respond/take future action based on call activity.

Sales emails

Includes email functionality for nurturing warm leads or contacting people who were unavailable via phone. Emails can be sent within the dialer software interface.

Follow-up calls

Users can schedule/automate follow-up calls for recipients who did not answer, or who indicated that a follow-up call was necessary.

Appointment scheduling

Users can schedule appointments and manage appointments including time slots.

Calendar sync

The dialer software syncs with electronic calendars, such as Google Calendar and Outlook.

Dialer reporting & analytics

Includes dashboards and/or functionality for generating reports on dialer speed, call/list success rates, sales performance, etc.

Dialer call recording

The dialer software allows phone conversations to be recorded.

Dialer call monitoring

The dialer software allows phone conversations to be monitored for coaching purposes; related to sales performance management.

Dialer compliance

The software supports FTC regulations around time zones and dropped calls.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

VoiceSpin AI Dialer

Overview

What is VoiceSpin AI Dialer?